Account Support

  • How can I request my account information?
If you would like to know your account information that Growtopia is storing, please see the following instructions:
  1. Make sure you have a GrowID. For more information on how to create your GrowID you can get here: How to create a GrowID. Also, take into consideration the following Security Safety in mind.
  2. Make sure you have access to the e-mail registered with the GrowID you want to inquire about.
  3. Contact us for next steps using the e-mail registered with the GrowID you want to inquire about.
  • How can I disable my Growtopia account?
If you would like to have your Growtopia account permanently disabled so that it no longer exists in game please see the following instructions:
  1. Make sure you have a GrowID.
  2. Make sure you have access to the e-mail registered with the GrowID you want to disable.
  3. Contact us for next steps using the e-mail registered with the GrowID you want to disable.