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About the Recent Issues with Halloween and the Chat UI Changes

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  • About the Recent Issues with Halloween and the Chat UI Changes

    Hello Growtopians,

    I would like to give you all a bit insight about the recent issues with Halloween and the Chat UI Update.

    First of all, we would like to apologize that we encountered issues during the release of Halloween, causing a long maintenance for Mobile & PC. Due to this we were also not being able to release Halloween on Consoles that day. Due to this delay, we've decided to extend Halloween by one day.

    On Mobile & PC we received reports about crashes and thanks to you for bringing this to our attention, we were able to determine the issue. We will be disabling the Claw of Growganoth item tomorrow with the release of the IOTM. You will be able to receive the item in the game as before, but you won't be able to equip it for the time being, until we've determined the underling issues that we're causing disconnects. We're sorry that you won't be able to use it in the next days, but we want to make sure no one is disconnected be it on accident or on purpose. As stated before, you will still be able to get it in the game, just not be able to use it for now.

    We also released the new Chat UI, and we've seen quite a lot of negative opinions. The team was collecting your feedback in the past days and worked on suggestions. With everything there are many pros and cons to changes, but we hope to soon have something more tangible to tell you about the next steps.

    If you are playing on Consoles, you might have noticed that the Growganoth Daily Challenge was not rewarding any points. While we continue investigating, and we are not entirely sure if we can resolve this issue before Halloween ends, we decided, as we still have the records of the items sacrificed, we will be calculating the winners, and we will be rewarding the Eye Of Growganoth manually to everyone who would have earned it.

    Lastly, we know that you love Halloween. You all were able to unlock 1,000,000,000 Corrupted Souls and unleashed the Tarantula Legs upon Growtopia, we've seen you joining in our Community Events in the past 2 days, playing Steam Games and racing through our Halloween Parkour. We received so many amazing contest entries, in fact so many, that we had to delay the announcement for the winners a bit, to make sure we actually can visit any world that was submitted to us and check it out. The team works hard to address these issues, and we hope they won't tarnish your experience. Thank you and happy Halloween!

    ~ The Growtopia Team

  • #2
    Goodbye Halloween!

    Hi Growtopians,

    As Halloween Week has now concluded, we would like to give you another update on the situation.

    As you might have seen the Claw of Growganoth cannot be equipped anymore. The item was causing client crashes which is why we had to disable it. We cannot say when you will be able to use it again, but we will be working on a fix as soon as we can.

    Daily Challenges were not properly working on Consoles at first and while we were able to resolve this issue as well, some of you are missing their Eye of Growganoth, which we will be rewarding in the coming days to those who where eligible.

    ~ Baskerville