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  • What should I do if support never replies?

    Hello I am a suspended player, I got suspended for a misunderstanding by Odric. I have contacted the support on the day when i got banned, they replied me but they didn't specify the case. I asked for further investigation and more specific explanation due to my ban. But they never reply me to this date. I was banned on late June, till now. Was I really wrong? Cuz when I got banned, same time i was in a group call with some of my discord friends, I totally did nothing wrong at all. I have played for 6 years, probably 2000+days already, I never ever share sexual content, till this new Canadian mod suspended me. All those time i spent, effort i made. Even money for gems and more, all gone. 6 years bro, playing same style and same way, till that day...... Bruh. I don't have any big expectations of me getting unbanned, cuz..... It's the Growtopia NOW anyways ¯\_(ツ)_/¯
    Last edited by TAMSUI; 09-04-2019, 11:03 AM.

  • #2
    Where did you send it?
    WOTD: 3 (in BESTBEACHINGT, ANUBIANCITY & ZODIACSKY)


    VOTW: 1 (Out of Growtopia Icon)


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    • #3
      Contact support desk through link and wait for them to answer. If you've been permanently suspended, I guess you've made some serious violations to get to that point as they don't just hand out such bans randomly for no reasons or to innocent players.

      Link: https://support.ubi.com/en-gb/games/5847
      Good leadership is a key to success and success is key to good leadership.

      IGN: Punchas
      LEVEL: 73
      WORLD: PUNCHASGT
      YT: Puchy
      Instagram: puchy_gg
      Discord: Puchas#0986

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      • #4
        Originally posted by TAMSUI View Post
        Hello I am a suspended player, I got suspended for a misunderstanding by Odric. I have contacted the support on the day when i got banned, they replied me but they didn't specify the case. I asked for further investigation and more specific explanation due to my ban. But they never reply me to this date. I was banned on late June, till now. Was I really wrong? Cuz when I got banned, same time i was in a group call with some of my discord friends, I totally did nothing wrong at all. I have played for 6 years, probably 2000+days already, I never ever share sexual content, till this new Canadian mod suspended me. All those time i spent, effort i made. Even money for gems and more, all gone. 6 years bro, playing same style and same way, till that day...... Bruh. I don't have any big expectations of me getting unbanned, cuz..... It's the Growtopia NOW anyways ¯\_(ツ)_/¯
        I remember saying Fk odric boom 1week ban

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        • #5
          Originally posted by Axzyte View Post
          I remember saying Fk odric boom 1week ban
          Yes, that is indeed very offensive - I mean I wouldn’t let anyone get away with that.
          GrowID: PokeNotPoke
          Instagram: @pokenotpoke

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          • #6
            If Growtopia Support didn't notice your message, then I'd recommend you to contact them twice, because they could help you this time.
            Hi.

            Discord: TurtlePirate#7906
            Instagram: @pirategrowtopia

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            • #7
              I sbed "Hoe Mad x24" and boom! Ductaped 8h lol
              IGN : ArCahyadi
              SUB PEWDIEPIE
              Free BFG Service : ARCAWORLD
              Chand, Lgrid, Pinball

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              • #8
                Try re-checking your email if it got sended or not.
                Some of the emails that hasn't been replied for a month got blacklisted, hopefully your email wasn't,

                Good luck resolving it.

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                • #9
                  Originally posted by Derpox View Post
                  Try re-checking your email if it got sended or not.
                  Some of the emails that hasn't been replied for a month got blacklisted, hopefully your email wasn't,

                  Good luck resolving it.
                  I'm not sure weather it is, iI have a few friends who use their emails to help me get help too, but no replies as well.

                  - - - Updated - - -

                  Originally posted by RedyMeosjin View Post
                  Where did you send it?
                  I sent to the old support, also to the new one.

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                  • #10
                    Originally posted by Axzyte View Post
                    I remember saying Fk odric boom 1week ban
                    1 week is like overkill...
                    he should have just duct tape you for a day. unless you did it repeatedly ofcourse.
                    [ IGN ]: PandoRika
                    [ Instagram ]: @pando_rika

                    Status: DEAD

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                    • #11
                      Punchas says it all, no one gets suspended for no reason. There must have been some violation by you, or someone who knows your password.
                      IGN: DoctorNick
                      Instagram: doctornick.gt
                      Goals: Keep grinding.

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