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  • Help please! Mods do something

    Account suspended by somebody with the same location or address.

    I have tried restarting my device.


    Click image for larger version  Name:	Screenshot_2020-08-06-13-10-58-16_aedbcaf2756c7788e53d6cbb3446304f.png Views:	0 Size:	456.8 KB ID:	6870712
    Hi.

  • #2
    Turn Airplane Mode on and off, heard that usually works.
    This is Sumo. He's just a random level 74 Growtopian.

    That's it. What else d'you wanna know?

    Comment


    • #3
      Originally posted by Sumotravis30 View Post
      Turn Airplane Mode on and off, heard that usually works.
      I have tried that too.
      Hi.

      Comment


      • #4
        Originally posted by Sumotravis30 View Post
        Turn Airplane Mode on and off, heard that usually works.
        isn't that basically same as restarting device? oof
        Sometimes if use wifi, need restart router, if that wont help, then need contact support
        Level: 125
        Main: QUEENCHLOEGT
        My first farm:CHLOESCASTLE
        Guild home: QUEENSGUILD
        Instagram: QueenChloeGT
        How we could fix famable economy: OPEN LINK HERE

        Comment


        • #5
          Kinda depends. If you're using mobile data, that could be why. But if all else fails, and you don't have a VPN, then yea, contact support: http://support.ubi.com/en-gb/games/5847
          This is Sumo. He's just a random level 74 Growtopian.

          That's it. What else d'you wanna know?

          Comment


          • #6
            Originally posted by QueenChloe View Post

            isn't that basically same as restarting device? oof
            Sometimes if use wifi, need restart router, if that wont help, then need contact support
            Thank you very much it works.

            Im soo worried there is 50dls of worth in my acc.
            Hi.

            Comment


            • #7
              To prevent something like this happening in the future while playing from your wifi connection, consider changing your IP Connection Type from DHCP to Static on your router setting.

              Comment


              • #8
                Originally posted by Degami View Post
                Account suspended by somebody with the same location or address.

                I have tried restarting my device.


                Click image for larger version Name:	Screenshot_2020-08-06-13-10-58-16_aedbcaf2756c7788e53d6cbb3446304f.png Views:	0 Size:	456.8 KB ID:	6870712
                I think I get the same as yours but mine a bit different, I got banned without reason. I think I got banned when the server had maitenance.

                Comment


                • #9
                  Originally posted by DecoRatings View Post

                  I think I get the same as yours but mine a bit different, I got banned without reason. I think I got banned when the server had maitenance.
                  if that is not ur id then do same, restart device and if not help, then restart router.
                  Level: 125
                  Main: QUEENCHLOEGT
                  My first farm:CHLOESCASTLE
                  Guild home: QUEENSGUILD
                  Instagram: QueenChloeGT
                  How we could fix famable economy: OPEN LINK HERE

                  Comment


                  • #10
                    Originally posted by MiMelody View Post
                    To prevent something like this happening in the future while playing from your wifi connection, consider changing your IP Connection Type from DHCP to Static on your router setting.
                    Ok thanks for the information, i appreciate it.
                    Hi.

                    Comment

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