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How did I get hacked???

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  • #31
    Originally posted by ShadowLu View Post
    Really ? whats if its just a link to a picture or youtube video?
    Because i got hacked some weeks before but i never gave my password or anything else to anyone
    A link can come with something malicious before coming to the actual path.
    I love 美波 and ヨルシカ!

    I wish I can sing and play like them
    and I'm just your average friend!

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    • #32
      So how we can protect our acc now?

      Originally posted by Jedaki View Post
      This is a good update
      And also maybe incognito can help us.we all know that incognito is private browser.

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      • #33
        Originally posted by ShadowLu View Post
        Really ? whats if its just a link to a picture or youtube video?
        Because i got hacked some weeks before but i never gave my password or anything else to anyone
        They can hide different links into the normal links, like this; https://www.youtube.com/channel/UCNFTBaDHB4_Y8eFa8YssSMQ

        Just don't click any of them even if you are really curious about it.
        Legendary | 2013 | Epic Quest | Better Suggestion

        My Last Suggestion; Battle Royale(PVP) Suggestion!

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        • #34
          Originally posted by GrowPixel View Post
          They can hide different links into the normal links, like this; https://www.youtube.com/channel/UCNFTBaDHB4_Y8eFa8YssSMQ

          Just don't click any of them even if you are really curious about it.

          Well.. Thanks for info.
          Now i know how this russian guy hacked my Account to sell it on facenook. -.- Ill never click on a link again. Rip 30DLs

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          • #35
            As long as your account is AAP enabled and your email matches (the email you used to contact customer support and the email you registered with your game account) you will still be able to get your items back. And also just as long as you immediately contact customer support after finding out you got hacked. So I suggest you contact them now ASAP.

            Also, please be careful in clicking unknown and suspicious links in the future.

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            • #36
              Originally posted by NekoRei View Post
              As long as your account is AAP enabled and your email matches (the email you used to contact customer support and the email you registered with your game account) you will still be able to get your items back. And also just as long as you immediately contact customer support after finding out you got hacked. So I suggest you contact them now ASAP.

              Also, please be careful in clicking unknown and suspicious links in the future.
              Well this is a relief
              “Some people live more in 20 years than others do in 80. It’s not the time that matters, it’s the person.”
              — The Doctor
              “I was born to make mistakes, not to be perfect.”
              ― Ross Lynch

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              • #37
                Originally posted by R4Z View Post
                Hope u get your items back but eh idk cuz it gt support.
                Good luck bruh. Be pateint, all good things will come to those who wait.
                IGN - MineDeath

                If life were predictable it would cease to be life, and be without flavor .

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                • #38
                  Originally posted by NekoRei View Post
                  As long as your account is AAP enabled and your email matches (the email you used to contact customer support and the email you registered with your game account) you will still be able to get your items back. And also just as long as you immediately contact customer support after finding out you got hacked. So I suggest you contact them now ASAP.

                  Also, please be careful in clicking unknown and suspicious links in the future.
                  This clears it up. Yay you can get your items back
                  GrowID: PokeNotPoke
                  Instagram: @pokenotpoke

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                  • #39
                    Originally posted by Jedaki View Post
                    Have you ever contacted support yourself? They will never give any items you might have lost back if you're not a influencer or a known player.
                    Told you guys, Wasn't wrong at all when I said support will give it back and also Odric wasn't too. So stop giving false information, there is a punishment for that.
                    Last edited by SydeWeiz; 11-10-2019, 03:22 PM.
                    IGN: SydeEvil
                    Discord: SydeEvil#2924

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                    • #40
                      Originally posted by NekoRei View Post
                      As long as your account is AAP enabled and your email matches (the email you used to contact customer support and the email you registered with your game account) you will still be able to get your items back. And also just as long as you immediately contact customer support after finding out you got hacked. So I suggest you contact them now ASAP.

                      Also, please be careful in clicking unknown and suspicious links in the future.
                      yooo you don't understand how happy this makes me

                      I contacted support and they put my support status as 'waiting' don't know what it's meant to mean, maybe either i wait for someone or they are reviewing my case

                      - - - Updated - - -

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                      I'm just going to email support and be patient, hopefully its just support reviewing my account

                      (This is an IP ban as I can't Log on to my phone either)

                      "There's daggers in men's smiles"

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                      • #41
                        Hello EchoBlitz

                        I'm fairly sure these past couple of days have been quite stressful for you considering your account was hacked.

                        The suspension on the account is placed during our investigation so that we're able to track everything without any activity interfering.

                        Please be sure to include any added details to your support ticket and we'll use it in conjunction with your case.

                        For future reference, it's best to contact support right away to avoid any delay and false information concerning your specific issue.

                        Take care now!
                        Growtopia Staff
                        Support Specialist & Moderator
                        @daewud.gt | Instagram

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                        • #42
                          Since this issue is being addressed now I shall now close this thread.

                          Top TIP: Enable your AAP for your protection! And if you get hacked immediately contact customer support. As long as your account is AAP-enabled (and the email address you used to connect with our CS team matches the email address you registered in the game) your stolen items will be given back to you.

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