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  • I lost my rayman

    Pls no cry

    - - - Updated - - -

    After second rollback my rayman in backpack gone
    Is my English improving..

  • #2
    Originally posted by Red Dot View Post
    Pls no cry

    - - - Updated - - -

    After second rollback my rayman in backpack gone


    yup my rayman too, bought it on january

    . Something's wrong, i can feel it
    Like something's about to happen
    But i don't know what
    We're in TROUBLE

    Comment


    • #3
      Hey , i know how sad it is to lost some valuable item but , this is a update dicuss , u should send a ticket to ubisoft so they can help u out

      Comment


      • #4
        Originally posted by Chatpucino View Post
        Hey , i know how sad it is to lost some valuable item but , this is a update dicuss , u should send a ticket to ubisoft so they can help u out
        I think Ubisoft has some more important things on their mind. Instead, I would wait until this downtime is over. Maybe they are able to fix all dupes and lost items (who knows?). I lost my 3 angels which were dropped in my world after the rollback. Not that much, but it's still a bug which should get fixed.
        Stats:
        IGN: QBekka
        level: 51
        playing time: 730-750 hours
        When did I start playing: Summer 2014
        achievements: 48/100
        rings: 2

        Comment


        • #5
          Have you tried to mail support?

          Comment


          • #6
            the problem that has passed has been repeated

            Originally posted by 1wlworth View Post
            I think Ubisoft has some more important things on their mind. Instead, I would wait until this downtime is over. Maybe they are able to fix all dupes and lost items (who knows?). I lost my 3 angels which were dropped in my world after the rollback. Not that much, but it's still a bug which should get fixed.


            Yeah like 1-2 years ago, when players lose their items

            . Something's wrong, i can feel it
            Like something's about to happen
            But i don't know what
            We're in TROUBLE

            Comment


            • #7
              That means the item was duped

              Comment


              • #8
                Originally posted by IGoProfit GT View Post
                That means the item was duped
                He bought in on January.

                Comment


                • #9
                  Originally posted by Red Dot View Post
                  Pls no cry

                  - - - Updated - - -

                  After second rollback my rayman in backpack gone


                  Yes same here, i lost my rayman, 2 gaia 2 ut.

                  Note:Rayman was bought at 2018 and thats not duplicate

                  Comment


                  • #10
                    Originally posted by Defendant View Post
                    Yes same here, i lost my rayman, 2 gaia 2 ut.

                    Note:Rayman was bought at 2018 and thats not duplicate
                    i dont mind lost rayman cuz i bought 2 pw.
                    Ubi dont care player lost item, item lost cuz u drop/put in box,
                    Someone say karma,? Who know will get rollback. If i know rollback that mean i m god. Lol
                    quit forum cyao. Have nice day all growtopians
                    Is my English improving..

                    Comment


                    • #11
                      Well, actually, no one here can help you.

                      The best thing you can do is to file a support ticket.
                      Here's the link for your convenience: https://support.ubisoft.com/en-GB/Games/5847.
                      Instagram : @welca.gt
                      Discord : WLCA#7758

                      I buy toxic waste barrel seeds & military radio seeds.

                      Comment


                      • #12
                        Originally posted by Red Dot View Post
                        Pls no cry

                        - - - Updated - - -

                        After second rollback my rayman in backpack gone
                        Mine too, it is gone after 2nd rollback.
                        Bought it last year after hundreds day of hard work :')
                        IGN : Quenivica

                        Comment


                        • #13
                          Hello everyone,

                          Please make sure to contact the Customer Support Team and provide them with as much information they need and especially with all the information they ask for. We will make sure to restore all items that were involved with the incident as much as we can. We understand that you are upset about this and rightfully so. Unfortunately it will not really help you to post about this on the forums, we can only investigate your case after you submitted a ticket.

                          ~ Baskerville

                          Comment


                          • #14
                            Originally posted by Quenivica View Post
                            Mine too, it is gone after 2nd rollback.
                            Bought it last year after hundreds day of hard work :')
                            Have you send email to support?

                            Comment


                            • #15
                              Originally posted by Baskerville View Post
                              Hello everyone,

                              Please make sure to contact the Customer Support Team and provide them with as much information they need and especially with all the information they ask for. We will make sure to restore all items that were involved with the incident as much as we can. We understand that you are upset about this and rightfully so. Unfortunately it will not really help you to post about this on the forums, we can only investigate your case after you submitted a ticket.


                              ~ Baskerville
                              Finally i got a reply from this case 😥. I submited my ticket and i will wait until i get back my items that i lost. (Lost Items: 1 Rayman's Fist, 2 Unstable Tesseract , 2 Gaia's Beacon).

                              Thanks for replying 😥

                              Comment

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