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WHAT IS THE AVERAGE REPLY TIME FOR UBISOFT/GROWTOPIA SUPPORT?

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  • WHAT IS THE AVERAGE REPLY TIME FOR UBISOFT/GROWTOPIA SUPPORT?

    Reply with an estimate or an exact answer : )

  • #2
    Bump

    Nudhdndndjejeje ejjejdjd jejejdjd djdidjd

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    • #3
      I heard it varies, took some people months and some people days. Support is by far the weakest part of this game and it's community.
      ~IGN: Nanimator
      ~Joined Growtopia On 7-13-2015
      ~Discord: Nanimator#0666
      \m/
      https://youtu.be/ZPzsx3AdHpw

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      • #4
        WELP!

        Originally posted by Nanimator View Post
        I heard it varies, took some people months and some people days. Support is by far the weakest part of this game and it's community.
        Faq
        Ill just use my phone to play then lol
        Since gt wants me to wait out my ban so badly.

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        • #5
          2 years, if lucky half a year.
          jk
          3-5 days may vary

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          • #6
            Originally posted by Fmfieldm View Post
            Faq
            Ill just use my phone to play then lol
            Since gt wants me to wait out my ban so badly.
            Sorry to break it to you, But that's illegal, it's ban evading.
            ~IGN: Nanimator
            ~Joined Growtopia On 7-13-2015
            ~Discord: Nanimator#0666
            \m/
            https://youtu.be/ZPzsx3AdHpw

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            • #7
              Depends on the type of issue.
              Bans are usually handled within days while other topics need weeks.

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              • #8
                Originally posted by Nanimator View Post
                Sorry to break it to you, But that's illegal, it's ban evading.
                if the person got autobanned because of the glitch - - - and its a device ban, i think its okay?
                otherwise yup
                Originally posted by Jedaki;n6926758
                suddenly when a youtuber gets hacked/scammed, the logs magically appear

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                • #9
                  Oh..

                  Originally posted by Nanimator View Post
                  Sorry to break it to you, But that's illegal, it's ban evading.
                  Oh.. even if i use a different device.. and a different account..???
                  IVE APPEALED ILL NEVER DO IT AGAIN, ITS THEIR FAULT THEY BANNED ME FOR NO REASON!

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                  • #10
                    It might take up to weeks to get an response from them as you are not the only one who tries to get in contact with them.

                    And if you are going to play Growtopia without waiting until ban expires on your account or support unbans, you'll get yourself permanently suspended for it. Don't do that or it will only make things worse.

                    Please calm yourself down and wait until support desk contacts you about this situation.
                    Good leadership is a key to success and success is key to good leadership.

                    IGN: Punchas
                    LEVEL: 73
                    WORLD: PUNCHASGT
                    YT: Puchy
                    Instagram: puchy_gg
                    Discord: Puchas#0986

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                    • #11
                      omfg

                      Originally posted by Punchas View Post
                      It might take up to weeks to get an response from them as you are not the only one who tries to get in contact with them.

                      And if you are going to play Growtopia without waiting until ban expires on your account or support unbans, you'll get yourself permanently suspended for it. Don't do that or it will only make things worse.

                      Please calm yourself down and wait until support desk contacts you about this situation.
                      The thing is, it ain’t my fault i got banned for no reason, its theirs, i didnt get banned manually, i got banned by the auto ban system.
                      And their autoban system somehow doesnt know the difference between lag and hacks.
                      I respect the support team as theyre working hard but like ***, why me.?????

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                      • #12
                        Originally posted by Fmfieldm View Post
                        Reply with an estimate or an exact answer : )
                        Mine usually took around 2 days. They were unrelated to bans but, that was 2 months ago, I’ve heard they take way longer now.

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                        • #13
                          They replied within 24h for my refund request... (denied tho but worth a shot)
                          Quit this game already
                          I am LightX, call me Light not Elyrion
                          Discord: Ash#4444
                          Pet Rock Server : yeah I removed the invite stop joining the dead server there's no point

                          We require Peace and Tranquility

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