How long does it take for Growtopia to reply to my ticket, it's kinda urgent, since I got hacked. (It has been more than a week)?
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Originally posted by Nesqwik View PostBakersville said at one point it was down to 48hrs, but I think we all know that's not true. At this point, I'd say at least 2 weeks per response. I'm not kidding.Yes, I spelled my name wrong when making this account.
IGN: NavidR // QUIT THE GAME, BECAUSE I GOT HACKED, AND THERE WAS NOTHING SUPPORT COULD DO ABOUT IT.
OLD IGN: NAVID02
Early 2014-2020
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Originally posted by spotch View PostHave you tried checking spam folder? Usually it's there.Yes, I spelled my name wrong when making this account.
IGN: NavidR // QUIT THE GAME, BECAUSE I GOT HACKED, AND THERE WAS NOTHING SUPPORT COULD DO ABOUT IT.
OLD IGN: NAVID02
Early 2014-2020
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Originally posted by NaviR View PostNah, after two weeks, i still haven't received anything, I created a new case.
And also did you email or use Ubisoft Support?WOTD: 3 (in BESTBEACHINGT, ANUBIANCITY & ZODIACSKY)
VOTW: 1 (Out of Growtopia Icon)
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Originally posted by RedyMeosjin View PostYou did open a ticket to support last 2 weeks right? But they haven't responded to you? (I mean they are not replying at all since you sent them a ticket?)
And also did you email or use Ubisoft Support?Yes, I spelled my name wrong when making this account.
IGN: NavidR // QUIT THE GAME, BECAUSE I GOT HACKED, AND THERE WAS NOTHING SUPPORT COULD DO ABOUT IT.
OLD IGN: NAVID02
Early 2014-2020
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Originally posted by NaviR View PostBy saying I created a new case, I meant I created a new ticket. Yes, I'm using Ubisoft Support to contact them, and I still haven't gotten an answer.WOTD: 3 (in BESTBEACHINGT, ANUBIANCITY & ZODIACSKY)
VOTW: 1 (Out of Growtopia Icon)
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Originally posted by RedyMeosjin View PostDid you "add comment" to the old ticket? If u did that, the ticket would be transferred in the last and that means u have to wait again.Yes, I spelled my name wrong when making this account.
IGN: NavidR // QUIT THE GAME, BECAUSE I GOT HACKED, AND THERE WAS NOTHING SUPPORT COULD DO ABOUT IT.
OLD IGN: NAVID02
Early 2014-2020
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Hello Growtopians
We're experiencing some delay in response times due the recent events both within and out of the game.
This was addressed by @Baskerville in Announcements here.
Apologies on the delay, and we hope to be with all of you shortly!"There you are, extracted from the earth as a geyser freed from its earthly mantle."
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