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  • #16
    Originally posted by Rimanah View Post
    Hello Growtopians

    We're experiencing some delay in response times due the recent events both within and out of the game.

    This was addressed by @Baskerville in Announcements here.

    Apologies on the delay, and we hope to be with all of you shortly!
    How long is "shortly" is that more than two weeks?
    Yes, I spelled my name wrong when making this account.

    IGN: NavidR // QUIT THE GAME, BECAUSE I GOT HACKED, AND THERE WAS NOTHING SUPPORT COULD DO ABOUT IT.

    OLD IGN: NAVID02

    Early 2014-2020

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    • #17
      Originally posted by NaviR View Post
      How long does it take for Growtopia to reply to my ticket, it's kinda urgent, since I got hacked. (It has been more than a week)?


      I hope you get your account back!

      nothing i can do though, but to reply so this post stays high in the forum

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      • #18
        Originally posted by pewdewpai View Post
        I hope you get your account back!

        nothing i can do though, but to reply so this post stays high in the forum
        They closed both of my cases without giving an answer. WOW.
        Yes, I spelled my name wrong when making this account.

        IGN: NavidR // QUIT THE GAME, BECAUSE I GOT HACKED, AND THERE WAS NOTHING SUPPORT COULD DO ABOUT IT.

        OLD IGN: NAVID02

        Early 2014-2020

        Comment


        • #19
          Hi, as the forums aren't the place to receive support assistance, I'll be closing the thread.

          Hacked account cases can be tricky, as we always want to ensure the account is back in the correct hands and is secure before a case is closed. You should, however, have received some form of response by now. I ask that you PM me the ticket number(s) that you haven't received a response on and we'll see what can be done.
          Contact me on Discord: Misthios#3697.

          Follow me on Instagram: misthios.gt

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