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Can someone tell me how long Ubisoft Support Will reply?

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  • Can someone tell me how long Ubisoft Support Will reply?

    Title say it all

    Well its been a week since i send my ticket to Ubisoft Support and reply the email like [Exact Date and Time] since 3 days ago and no reply till now.

    #badenglishsorry
    Last edited by ElChutoy; 07-10-2020, 07:23 PM. Reason: Forget to add some word that makes confusion and misunderstanding
    GrowID:ElChutoy
    World main:GDSAI

  • #2
    They're very busy right now, so just be patient. There isn't an exact wait time, it's whenever they get to your ticket.

    I submitted a ticket 9 days ago and have received 1 copy paste email 2 days after I submitted my ticket, and then I JUST heard back from an actual support member yesterday, but they didn't read my previous message (They asked for the date and time AGAIN after I told them).
    IGN: ShadowGraal
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    • #3
      Thanks for the answer,this is make me more patience
      GrowID:ElChutoy
      World main:GDSAI

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      • #4
        well... just wait for the email. maybe they are busy bcuz they receive so many tickets
        Instagram: @vordec

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        • #5
          Based on my memory, it took 2 weeks for them to reply.

          This was during the "60 day auto ban gravity well glitch" involving waterfalls, so support was a big clogged up. Hopefully it won't take tou that long, I would guess around a week, though. If they don't get to you in 3 weeks, I would suggest re-emailing them. Support is bad, but not that bad and maybe you emailed the wrong email.
          They are two types of people in the world. Me and not me.

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          • #6
            Ahhhh, i was gonna post this one but these guys already answered me, I lobe you guys!
            No Homo
            MLQXQL

            You have tons of Pixelated Locks right? would you please Stay Humble and don't step to the others?

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            • #7
              Am i need to reply more or let it be?

              I Mean i have send 1 message
              GrowID:ElChutoy
              World main:GDSAI

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              • #8
                Originally posted by ElChutoy View Post
                Am i need to reply more or let it be?

                I Mean i have send 1 message
                It's past 10 days since their last reply, i think we shouldn't add a message just for them to notice
                MLQXQL

                You have tons of Pixelated Locks right? would you please Stay Humble and don't step to the others?

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