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  • Growtopia password request not receiving

    Hey ubisoft, why is my email doesn't receiving any emails from growtopia whenever I'm trying to request a change password? I checked all the folders and also sent a ticket but the reply to me doesn't really help. NekoRei
    Currently: farmiest
    Lvl: 65 - Pinoy (from Philippines)
    Hours of playing: 5-6hrs/day - I'm just a noob player of Growtopia

  • #2
    Did you tried to sync your email? Try to sync it before you check in on your mail.

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    • #3
      What do you mean sync?
      Currently: farmiest
      Lvl: 65 - Pinoy (from Philippines)
      Hours of playing: 5-6hrs/day - I'm just a noob player of Growtopia

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      • #4
        Originally posted by FARMIEST View Post
        What do you mean sync?
        It means refresh. When you sync your email, it gives you fresh update about your email. That includes receiving new email and other stuffs.

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        • #5
          do refresh when password request still not received
          WOOMY WOOMY WOOMY!

          IGN: Apen3056
          Level: 58/125
          World: APENGT / SPLATOONPIXELARTS

          Growtopia x Splatoon lover!

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          • #6
            Ayt... You guys obviously want to rank up, you really not helpful u know...
            Currently: farmiest
            Lvl: 65 - Pinoy (from Philippines)
            Hours of playing: 5-6hrs/day - I'm just a noob player of Growtopia

            Comment


            • Swordtail
              Swordtail commented
              Editing a comment
              Kinda of ungrateful here people are offering you support so be grateful your actually getting some help from us because you wouldn’t know what to do right now if it weren’t for their advice so I suggest you remove that word rank up because they are already master sorcerers >

          • #7
            is this the first time it happened have you changed your pass before with the same email?

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            • #8
              Originally posted by FARMIEST View Post
              Ayt... You guys obviously want to rank up, you really not helpful u know...
              rank up? uh huh, there is no monetary reward like in gt if we "rank up" or "gain posts". I dont know why are you saying that statement. A quick google search can easily tell what "sync" is and how to sync your account.

              also we are the forums and not the actual support desk, try to contact the mods in private instead or emailing the support,
              IGN: MadMewMew



              Discord: Gey phemus#6243
              IG: madmewmew_gt

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              • #9
                are you using yahoo
                iirc someone said gt's password reset thing has problems with yahoo
                Write something...

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