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  • SOLUTIONS TO ALL KNOWN ISSUES

    In this thread you can find solution to your problem if it's known and solved.

    TIP: Please use CTRL+F/Search function to search keyword of your issue and make it easier to find.




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ID:	6709479 I forgot/lost my email

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ID:	6709479 I got banned but it's showing different user


    I didn't get my gems from Tapjoy


    Surgery Bug


    I bought gem pack but didn't receive my gems


    Your IAP Order failed: Invalid


    Can't Zoom Mac


    Growtopia Window outside of screen


    Missing GL Extensions! Upgrade your GL Drivers


    Can't login/connect to the game stuck at login


    Didn't get Growtoken from Roles Up Quest


    Graphic issue - Missing texture - White blocks


    Error: Failed to query inventory: labResult: Billing service unavailable on device. (response: 3:Billing Unavailable)


    Can't install Growtopia/Can't update game


    Advanced Account Protectinon - I don't receive any mail [AAP]


    Game Crashes


    My Super Broadcast didn't appear


    I got banned/Autobanned by System


    Can't update the game - Android


    I cannot create an account


    I can't type in chat (it looks like: KKKKKKKK) - only one letter


    I don't have fist and wrench


    Error writing /storage/emulated/0/Android/data/com.rtsoft.growtopia/files/cache/ Out of storage space?


    Windows/PC touchpads aren't working


    Updating Items Data loop


    Your Purchase Could Not Be Completed For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/


    Growtopia detected as virus


    This app can't run on your PC




    Can't find your issue there? Make sure to check Growtopia FAQ, Click to see

    Thread will be kept updated as there are new solutions to newer problems.
    Last edited by Phemus; 05-26-2020, 04:44 PM.
    Forumers Guild: BETA GUILD

  • #2
    Pretty darn good.
    "Sometimes a hypocrite is nothing more than a man in the process of changing."




    Thanks to Topazi for the avatar

    Discord: Hunt2man#3305
    Steam: Hunt2man
    Switch Friend Code: SW-8230-0945-3907

    Comment


    • #3
      wow ur a genius dude

      Comment


      • #4
        If I may ask, what words are blacklisted on the Super-Broadcast [just in case if I want to broadcast one day]

        Comment


        • #5
          Originally posted by Defush View Post
          If I may ask, what words are blacklisted on the Super-Broadcast [just in case if I want to broadcast one day]
          An Super Broadcast can be Shadow Blocked by the system, even when you haven't Wrote anything that the system Doesn't allow.
          Sometimes it Just happens randomly and there is nothing you can do about it.

          - Don't Super Broadcast about Mod Application, it usually Shadow Broadcast it
          - Don't Single out people or Spam.
          - Don't Super Broadcast of any illegal mini-games
          - Don't Super Broadcast for help, if you see a moderator online Pm him.
          - Don't include anything about hacking.
          - Don't write something that includes a website.

          There are more things that you shouldn't Super Broadcast a about, If you want to know more Then please Email Support@Growtopiagame.com For further information.
          Last edited by SydeWeiz; 06-05-2018, 04:04 PM.
          IGN: SydeEvil
          Discord: SydeEvil#2924

          Comment


          • #6
            Originally posted by Defush View Post
            If I may ask, what words are blacklisted on the Super-Broadcast [just in case if I want to broadcast one day]
            Those words are not shared with community nor I don't think they'll ever, but in case every legit broadcast will be seen so nothing to worry, If your broadcast wasn't seen by anyone and it was a legit one then you can contact with Support Desk they'll return your gems.

            The reason blacklisted words aren't shared is to keep them unknown so Phishers won't be able to bypass it.
            Last edited by Phemus; 06-04-2018, 10:17 PM.
            Forumers Guild: BETA GUILD

            Comment


            • #7
              this need sticky

              Comment


              • #8
                This is like the best and most helpful guide not posted by the mods ever (at least that I’ve seen)
                After like a year I figured out where this was. I’m an idoit

                I have nothing else for this area!

                Comment


                • #9
                  --updated--
                  Forumers Guild: BETA GUILD

                  Comment


                  • #10
                    Originally posted by Phemus View Post
                    --updated--
                    Wow, Phemus! This is awesome! Thanks for doing this! If you don't mind, we'll go ahead and double check everything. We'll sticky it after checking. But yay here's to you and your amazing effort

                    Comment


                    • #11
                      Originally posted by NekoRei View Post
                      Wow, Phemus! This is awesome! Thanks for doing this! If you don't mind, we'll go ahead and double check everything. We'll sticky it after checking. But yay here's to you and your amazing effort
                      It's not a good idea to split troubleshooting tips between FAQ on the website and sticky thread on forums, IMO. Consistency!

                      Comment


                      • #12
                        Originally posted by NekoRei View Post
                        Wow, Phemus! This is awesome! Thanks for doing this! If you don't mind, we'll go ahead and double check everything. We'll sticky it after checking. But yay here's to you and your amazing effort
                        Thank you, Sure I'd be glad if it can reach more people. People mostly use this forum so sticky would be good

                        Originally posted by MrEventual View Post
                        It's not a good idea to split troubleshooting tips between FAQ on the website and sticky thread on forums, IMO. Consistency!
                        I've been in forums for over 4 years (considering my other account) and people always use this forum for such behaviours, there's still FAQ but they aren't aware of it so trying to find a solution in forums.
                        Forumers Guild: BETA GUILD

                        Comment


                        • #13
                          Woah
                          No More Signature

                          Comment


                          • #14
                            You have my respect for making this.
                            IGN: jese08
                            Current lvl: 115

                            I Really do need to revamp my siggy and by A LOT.

                            Comment


                            • #15
                              Originally posted by NekoRei View Post
                              Wow, Phemus! This is awesome! Thanks for doing this! If you don't mind, we'll go ahead and double check everything. We'll sticky it after checking. But yay here's to you and your amazing effort
                              https://www.growtopiagame.com/forums...ighlight=guide

                              sticky this too

                              this is actually also great

                              Comment

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