AUTO BAN

[JericoCanja]

Dear moderators/devs

My friend (EvoFangPH) got ban because of his friend (TryBranch) said to him it was gonna be a cool glitch if he tries it

the glitch is very simple

He put waterfalls above the lava and put water on the waterfalls, my friend (EvoFangPH) just keep jumping in the water then he was banned

[xtrostar]

Refer to this thread here: Punished and you don’t know why

Forums are not the best place to bring up a ban.

EDIT: Now, if you’d like to report the issue itself, then this thread belongs in an entirely different sub forum.

[SixFace]

Best thing to do would be to e-mail support about this nda explain ot hem what happened. Make sure not to do this as the system apparently assumes that you are hacking when you are somewhat "standing" on lava.

Someone here got autobanned too for doing that last time, so don't be the next victim.

[OofLimits]

Refer to this thread here: Punished and you don’t know why

Forums are not the best place to bring up a ban.

EDIT: Now, if you’d like to report the issue itself, then this thread belongs in an entirely different sub forum.

I think he just want to say that " beware of new auto ban glitch "

[xtrostar]

I think he just want to say that " beware of new auto ban glitch "

“PLS help him mods or devs thank you”

I saw this as something that he should get his friend to email support about.

[FortuneKhaki]

Yep my friend also fell onto the trap

[NotTheCat]

Dear moderators/devs

My friend (EvoFangPH) got ban because of his friend (TryBranch) said to him it was gonna be a cool glitch if he tries it

the glitch is very simple

He put waterfalls above the lava and put water on the waterfalls, my friend (EvoFangPH) just keep jumping in the water then he was banned

PLS help him mods or devs thank you

I hate to do this but,

This topic shouldn't be in the forums.
Instead, contact support or message a mod/administrator privately to not tell the others to try it, only more people will try it and result in more bans.

[Winwood]

Hey,

If you have any enquiries relating to account ban or in-app purchases etc. You might want to contact Growtopia support here. The forums is not a place to bring up Ban appeals and what not, don’t expect an instant reply from them, they get flooded with hundreds of emails everyday so kindly wait a couple hours or up to 1 day. Hopefully all goes well!

[Corrects]

Hey,

If you have any enquiries relating to account ban or in-app purchases etc. You might want to contact Growtopia support here. The forums is not a place to bring up Ban appeals and what not, don’t expect an instant reply from them, they get flooded with hundreds of emails everyday so kindly wait a couple hours or up to 1 day. Hopefully all goes well!

Thank you so much, now I can contact support without any problems!

[NekoRei]

Wrong subforum but just to update our team is already working on a fix for this issue.

Moving this thread.

[JericoCanja]

my Friend don't know any of it, He just wanted to play the game

- - - Updated - - -

also im sorry to you guys i already told my Friend to beware everytime and also he should be the one whos reporting it into the email

Thanks to all of you guys and beware of auto bans thank you

-JericoCanja

[[Rumors]]

Wrong subforum but just to update our team is already working on a fix for this issue.

Moving this thread.

sInGlInG oUt Is IlIeGeL

[Filets]

AUTO BANNED ME RIP ME BUTT

Dear moderators/devs

My friend (EvoFangPH) got ban because of his friend (TryBranch) said to him it was gonna be a cool glitch if he tries it

the glitch is very simple

He put waterfalls above the lava and put water on the waterfalls, my friend (EvoFangPH) just keep jumping in the water then he was banned

Same Thing Happened And My GrowId Is Filets

[ButtCry99 GT]

The devs will unban the players who got effected by this glitch in their support email. So contact the support.

[Filets]

To NekoRei

Wrong subforum but just to update our team is already working on a fix for this issue.

Moving this thread.

Thanks NekoRei And Soon After I Know You Guys Are Busy Try to Help the people that got banned such as me FiLeTs! Thanks!