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Cannot log in on PC, but I can play on mobile.

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  • Cannot log in on PC, but I can play on mobile.

    On PC, every time I log on it says that I am temporarily suspended, and that someone else's name is shown to be the target of the suspension. I tried to log in game on mobile so that I can remove the suspension, and I was able to log in. When I tried to log in PC again, it keeps saying that I am suspended, leading me to believe that I am device banned.

    BTW, no one else uses this PC except for me.

    Do you guys know of a workaround to this? Sure, I could wait at around 100+ days until the suspension wears off but I'm just too impatient.

    Note: I have already sent a support ticket to Ubisoft, waiting on it right now. It's been like a few days ago ever since I started emailing them, and though I did get responses, it's not that helpful. Yet.
    Currently working for free in a Touhou doujinshi TL group.
    Living the Dream.

    IGN: Areodax
    Discord: Areodax#4384

  • #2
    Try creating a new user account on your PC.

    Comment


    • #3
      Originally posted by RichWizard View Post
      Try creating a new user account on your PC.
      It's a no-go. It still says I'm suspended.
      Currently working for free in a Touhou doujinshi TL group.
      Living the Dream.

      IGN: Areodax
      Discord: Areodax#4384

      Comment


      • #4
        Tried using a VPN? Those are great even for your online privacy

        Comment


        • #5
          Originally posted by RichWizard View Post
          Tried using a VPN? Those are great even for your online privacy
          I guess I'll try that. I'll look for some guides online.
          Currently working for free in a Touhou doujinshi TL group.
          Living the Dream.

          IGN: Areodax
          Discord: Areodax#4384

          Comment


          • #6
            Update: Just downloaded this free VPN app called Windscribe.

            It doesn't work. Guess I'll wait for 4 months or whatever.
            Currently working for free in a Touhou doujinshi TL group.
            Living the Dream.

            IGN: Areodax
            Discord: Areodax#4384

            Comment


            • #7
              I think i know how to fix this
              Download tmac (https://www.technitium.com/tmac)
              Install it
              Open it
              Press yes (only 1 time)
              Then this will appear follow the steps i do
              Click image for larger version

Name:	largeImg_thumb800.png
Views:	1
Size:	237.7 KB
ID:	6590123
              FOLLOW 1 2 3 4 5
              Click image for larger version

Name:	largeImg_thumb800.png
Views:	1
Size:	283.3 KB
ID:	6590124
              https://youtu.be/lAIGb1lfpBw?t=12

              Comment


              • #8
                Use VPN, try using TMAC to change mac addresses of your connections and try entering growtopia again. If possible try TMAC (app) first then VPN, change all addresses to 02 as beginning too or some won't wanna change. If you try vpn first and it works then congrats, if it doesn't do tmac and if that doesn't work then connect to a vpn and try connecting.

                Comment


                • #9
                  Originally posted by Amakii ツ View Post
                  I think i know how to fix this
                  Download tmac (https://www.technitium.com/tmac)
                  Install it
                  Open it
                  Press yes (only 1 time)
                  Then this will appear follow the steps i do
                  [ATTACH=CONFIG]224108[/ATTACH]
                  FOLLOW 1 2 3 4 5
                  [ATTACH=CONFIG]224109[/ATTACH]
                  Originally posted by Mihael View Post
                  Use VPN, try using TMAC to change mac addresses of your connections and try entering growtopia again. If possible try TMAC (app) first then VPN, change all addresses to 02 as beginning too or some won't wanna change. If you try vpn first and it works then congrats, if it doesn't do tmac and if that doesn't work then connect to a vpn and try connecting.
                  You guys are aware that this can get you both banned from the forums, right?

                  Comment


                  • #10
                    Originally posted by RichWizard View Post
                    You guys are aware that this can get you both banned from the forums, right?
                    Guess I can't use that method either. I'll just wait for a response from Ubisoft if possible.
                    Currently working for free in a Touhou doujinshi TL group.
                    Living the Dream.

                    IGN: Areodax
                    Discord: Areodax#4384

                    Comment

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