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Type: Posts; User: Kairos

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    Hey, the world causing the lag and crash is...

    Hey, the world causing the lag and crash is already banned.
    Let us know if you or anyone else find worlds like this, we'll take care of them. :)
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    You're welcome. Post is updated, will ask when...

    You're welcome. Post is updated, will ask when will the prizes be given out. Thanks for pointing this out! ;)
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    *Looks at NekoRei.* :whistling::crazy:

    *Looks at NekoRei.* :whistling::crazy:
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    Hey, The prizes that was included in the...

    Hey,

    The prizes that was included in the Low-cost Cosplay winner's post was indeed the prize for the Design a Spooky Character Contest. I already informed NekoRei about it and the post should be...
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    [Feedback] October 2019 IOTM Preview

    Hello, Growtopians!

    The preview for October's Item of the Month is finally out! Check it out here.

    Let us know what you think about it! :wave:

    - Kairos
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    You're welcome! Glad it's cleared up. :hat:

    You're welcome! Glad it's cleared up. :hat:
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    Hey, What happened is that we've given the...

    Hey,

    What happened is that we've given the reward count from the previous clash which were incorrect since the Clash and its rewards has been re-balanced. We took the incorrect reward and we...
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    Hey, the first link worked for me - was able to...

    Hey, the first link worked for me - was able to change my password.
    Try again and let me know if you'll still get the same issue.
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    Hey, guys, Hope you don't mind, I merged your...

    Hey, guys,

    Hope you don't mind, I merged your threads.

    Yes, as confirmed by the Dev Team, this caused the server crashes earlier. They already fixed and should no longer happen.
    The server has...
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    Sticky: Platform Subscription Benefits Update!

    Hello Growtopians,

    Unfortunately, due to the recent reports of exploit, the daily gems reward for the Xbox Gold and PS4+ Subscribers will be disabled until further notice. We will come back with...
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    We're checking them and we've already punished...

    We're checking them and we've already punished those we've confirmed using third-party programs to automate their activities in the game. We'll keep an eye on the others, don't worry.
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    Poll: Anything that you do manually isn't autofarming....

    Anything that you do manually isn't autofarming. If you can efficiently play the game using your feet, then you can continue doing so. We don't just ban anyone by simply looking at what they're...
  13. Hey, The release schedule is region specific, we...

    Hey,
    The release schedule is region specific, we don't have control over it, sadly, as it's the way games are released on consoles.
  14. Thread: Console FAQ

    by Kairos
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    Sticky: Console FAQ

    Hello, everyone!

    Growtopia is finally on consoles!

    Here are some things that you need to know about our new servers!

    What is Growtopia HD version?

    - The Growtopia HD version supports...
  15. Thread: New ban text?

    by Kairos
    Replies
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    2,135

    Hey, We used a command with an old text that we...

    Hey,
    We used a command with an old text that we didn't double check. It's already escalated to the Dev Team, should be fixed soon! :crazy:
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    Okay guys, yes, this is a bug! Good catch - we'll...

    Okay guys, yes, this is a bug! Good catch - we'll be fixing it shortly. Thanks!
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    Hey, Good to know that you were able to send...

    Hey,

    Good to know that you were able to send your report.
    Regarding the "Let us know" link that's redirecting you to an already closed Support URL, we already escalated this and should be checked...
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    It's now being checked. I'll let everyone know...

    It's now being checked. I'll let everyone know when I get an update from Ubidev. :D
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    Hey, It wasn't a fake giveaway. NekoRei has been...

    Hey,
    It wasn't a fake giveaway. NekoRei has been preparing for it, please be more patient. She'll announce it soon! Closing this thread for now.
  20. Servers should be stable now. Let us know if...

    Servers should be stable now. Let us know if you'll still encounter any issue. Closing this thread now.
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    I am gonna say this one last time as I think a...

    I am gonna say this one last time as I think a lot of people are still hung up over it - the issue with OldGertie and Restford has been resolved, both already received a warning from me personally....
  22. We can only tackle these issues when we manage to...

    We can only tackle these issues when we manage to confirm them. Now, a simple "I saw someone hacked X feature" unfortunately isn't enough for us to check and fix an issue, nor will a random video. We...
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    [Feedback] Chat System Update!

    Hello Growtopians!

    Starkos posted a sneak peek for the chat system update! Go check it here and tell us what you think about it!

    :)
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    Hello, Just to clarify, no moderator scammed...

    Hello,

    Just to clarify, no moderator scammed anyone. Restford was constantly warning everyone helping her clearing her world to NOT place anything as they will compromise it because she's taking...
  25. I don't really know what's the issue here when I...

    I don't really know what's the issue here when I talked to BirdPhoenix and his friend about this matter personally. I didn't even took the world right away and made sure that they know what's going...
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