Search:

Type: Posts; User: Daewud

Page 1 of 4 1 2 3 4

Search: Search took 0.00 seconds.

  1. Replies
    6
    Views
    416

    Please refrain from opening multiple threads,...

    Please refrain from opening multiple threads, especially once they have been addressed and closed.

    I also invite you to go through the Growtopian Code located on our forums here.

    For any...
  2. There's been an official update regarding the...

    There's been an official update regarding the trading of game items for artwork and/or videos.

    You can access the forums post here: https://www.growtopiagame.com/forums/showthread.php?567870
    ...
  3. Replies
    6
    Views
    416

    Hello Growtopians :hat: When handling cases,...

    Hello Growtopians :hat:

    When handling cases, we do indeed investigate into the reason for the ban and its legitimacy.

    The responses are similar because they all address the nature for the ban...
  4. Replies
    51
    Views
    1,299

    Sticky: Welcome to the Support Specialist team,...

    Welcome to the Support Specialist team, CommanderAly :hat:

    It's a pleasure working alongside you and I'm looking forward to the months to come.

    Your background is similar to mine, in that we...
  5. Replies
    4
    Views
    204

    An update to the situation has been posted here...

    An update to the situation has been posted here.

    Please refrain from making duplicate threads in the future as it misguides players and clutters the forums.

    Also, we are still receiving your...
  6. Thread: Casinotopia

    by Daewud
    Replies
    8
    Views
    252

    Hello Growtopians :hat: We're definitely...

    Hello Growtopians :hat:

    We're definitely working behind the scenes to rid the game of all illegal activity.

    Your reports and mass cooperation in assisting us catch all of these has been...
  7. Thread: Missing items

    by Daewud
    Replies
    26
    Views
    708

    Hello Growtopians :hat: Only support staff is...

    Hello Growtopians :hat:

    Only support staff is able to offer assistance regarding hacked accounts, as the forums isn't the place to discuss this.

    When investigating claims, having AAP active...
  8. Replies
    3
    Views
    103

    Hello LilCapt :hat: Sorry to hear you didn't...

    Hello LilCapt :hat:

    Sorry to hear you didn't receive your purchase from our in-game shop!

    Response times can vary depending on priority and activity level, so it's normal at this time of year....
  9. Thread: lol

    by Daewud
    Replies
    17
    Views
    361

    The initial thread was responded to and closed....

    The initial thread was responded to and closed. For reference, you can view it here:
    https://www.growtopiagame.com/forums/showthread.php?566211

    Any form of automation when farming isn't allowed,...
  10. Replies
    9
    Views
    259

    Hello Growtopians :hat: I would strongly...

    Hello Growtopians :hat:

    I would strongly advise that you all go through our official security tips guide:
    https://www.growtopiagame.com/faq/detail/how-to-keep-your-account-safe

    In the future,...
  11. Replies
    5
    Views
    190

    Hello JPXIE :hat: Apologies on the delayed...

    Hello JPXIE :hat:

    Apologies on the delayed response and for the system giving you some troubles.

    I assure you that the case has been filed properly and that all you need to do is await a...
  12. Replies
    11
    Views
    262

    Hello Growtopians :hat: We take any form of...

    Hello Growtopians :hat:

    We take any form of bullying, racism and general inappropriate behavior very seriously. This includes the forums as well!

    Your reports do indeed get reviewed and handled...
  13. Hello Vrags :wave: Support staff has access to...

    Hello Vrags :wave:

    Support staff has access to game logs so we're able to see if a hacked case is legitimate.

    Items and/or worlds that have been stolen from the player are returned if there's...
  14. Replies
    6
    Views
    275

    For any reports, please get in touch with a...

    For any reports, please get in touch with a moderator who is online at the time.

    You're also able to use our /report system if there's no available moderator.

    Lastly, we do accept reports of...
  15. Hello Entho :hat: Sorry to hear that your...

    Hello Entho :hat:

    Sorry to hear that your account has been compromised!

    It's always unfortunate when we come across such cases. Though, the good news is that we're here to help.

    From your...
  16. Replies
    5
    Views
    228

    The AAP system adds an extra layer of security...

    The AAP system adds an extra layer of security that keeps your account safe as the "hacker" will need access to your email address login.

    What it doesn't prevent is poor user-end security, such as...
  17. Regarding the OP, Game Guardian recruitment has...

    Regarding the OP, Game Guardian recruitment has been opened for a limited time.

    You can view the post here: https://www.growtopiagame.com/forums/showthread.php?564256

    For all further discussion...
  18. Replies
    6
    Views
    268

    For some perspective, the amount of reports of...

    For some perspective, the amount of reports of scams we receive through the game and tickets is quite high. It's naturally impossible to sort through all of them, so we have to prioritize what's...
  19. Replies
    4
    Views
    248

    Hello Omppu641 :wave: Could you wait a full 24...

    Hello Omppu641 :wave:

    Could you wait a full 24 hours and try again to see if the issue still persists?

    Sometimes changes to a world will mess with the /renderworld command and give you an...
  20. Replies
    6
    Views
    257

    Hello TheMineWall :hat: For assistance you'll...

    Hello TheMineWall :hat:

    For assistance you'll need to contact support at https://support.ubi.com/en-US/games/5847

    You're also able to do that in-game on mobile by clicking on "Settings" and...
  21. Hello MinCody :hat: Please contact us at...

    Hello MinCody :hat:

    Please contact us at support and we'll look into changing the email on your account.

    I can definitely understand the frustration behind not being able to make changes to the...
  22. Replies
    3
    Views
    386

    The forums aren't the best place to get...

    The forums aren't the best place to get assistance concerning any issues you may be experiencing with the game.

    You're best bet is to contact us at support so that we're able to go over your case...
  23. Thread: Lags on PC

    by Daewud
    Replies
    16
    Views
    708

    Hello Vale0203 :hat: Sorry to hear that you're...

    Hello Vale0203 :hat:

    Sorry to hear that you're experiencing some lag while playing Growtopian on your PC!

    Would you be able to send us a copy of the DxDiag and MSinfo so we could have look at...
  24. Replies
    121
    Views
    5,816

    Hello everyone :wave: You're able to refer to...

    Hello everyone :wave:

    You're able to refer to this thread which goes over BFG's and auto-farmers:

    https://www.growtopiagame.com/forums/showthread.php?546074

    You'll notice that the first...
  25. Replies
    3
    Views
    154

    Hello Nesqwik :hat: Have you tried connecting...

    Hello Nesqwik :hat:

    Have you tried connecting to the servers through Wi-Fi and mobile data?

    If it's an issue with your internet connection the mobile data will still allow you connection to the...
Results 1 to 25 of 77
Page 1 of 4 1 2 3 4