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Type: Posts; User: Ayame

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  1. Sticky: [Forum Contest] Halloween World Building Contest

    Hey Growtopians!

    Spook season has begun and this month, builders get a chance to showcase their world building expertise!

    How to participate

    Step 1
    Make the creepiest and scariest world you...
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    Sticky: Growtopia at Middle East Games Con 2019!

    Hey Growtopians!

    We have an amazing piece of news for you – Growtopia and Ubisoft will attend this year's Middle East Games Con in Abu Dhabi! This gaming festival will take place from October...
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    Got it! Thank you, everyone :)

    Got it! Thank you, everyone :)
  4. Hey, unfortunately the content between mobile and...

    Hey, unfortunately the content between mobile and consoles is currently too different to allow such. We are working on tightening the gap between consoles and other servers but currently we don't...
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    We're always grateful for all the assistance,...

    We're always grateful for all the assistance, let's continue working together to sort these issues :yeah:



    Thanks! :)
  6. You don't have to wipe out your progress, just...

    You don't have to wipe out your progress, just start anew. Some players do like a new beginning, a brand new universe to play in :)
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    Just wanted to thank everyone who sent their...

    Just wanted to thank everyone who sent their DxDiag files to me yesterday and today, and to confirm that they've been forwarded to our specialists who are working on getting your issues sorted.
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    Hi everyone! Don't worry, we're still working on...

    Hi everyone! Don't worry, we're still working on it but we will need more data, so I'll contact each of you via PM soon, to inquire about the details of the issues you're experiencing.
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    Hi, as we mentioned...

    Hi, as we mentioned before, the update will be available on Console but few months later. We will definitely let you know as soon as we have more information to share.
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    Hi, thanks for the feedback and the interest,...

    Hi, thanks for the feedback and the interest, we're definitely happy to hear the opinion of the community regarding game items. We cannot confirm if they are going to be added back but we'll inform...
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    Thanks for the further info, it's been forwarded...

    Thanks for the further info, it's been forwarded to devs :)
  12. Hi, we're sorry that you don't like the visuals...

    Hi, we're sorry that you don't like the visuals of panda suit but that's how it's supposed to look while seated. At the moment we are not going to change it but we will take into account your...
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    Hi, this topic revealed some really great ideas -...

    Hi, this topic revealed some really great ideas - and the follow-up discussion as well! In general we agree with most of it, but we need to see how we can address your concerns. For most of it, it is...
  14. Hi, where exactly is it happening? Can you please...

    Hi, where exactly is it happening? Can you please send us an example?
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    Hi dylol, we enabled you and your guild to enter...

    Hi dylol, we enabled you and your guild to enter the world again but please avoid using items that are not supposed to be in the game in any capacity in the future. Using them in an unintentional...
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    Hi, we tried to replicate the issue reported but...

    Hi, we tried to replicate the issue reported but weren't able to do so. Can you please send us more details about it, like when and where it happens and in what circumstances? The more information we...
  17. Thread: Game Feedback

    by Ayame
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    Sticky: Hello, we applied the patch to sort reported...

    Hello, we applied the patch to sort reported issues with null items on consoles, they should be sorted now. Please let us know if there are any other issues we should address and do continue to share...
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    Hey guys, we're glad that the latest patch sorted...

    Hey guys, we're glad that the latest patch sorted the issue :) Enjoy the game!
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    Hi, we're aware of the issue and we're working on...

    Hi, we're aware of the issue and we're working on it. If you have more info that you can provide, it will help us immensely. Thank you!
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    Hi, did you update your drivers like it was...

    Hi, did you update your drivers like it was mentioned here? If it doesn't help, try downloading test build. Please let us know if those resolved your issues.
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    Hi, can you please send us your DxDiag file info...

    Hi, can you please send us your DxDiag file info via Support Ticket or Private Message? Thank you :)
  22. Hi, did you update your drivers like it was...

    Hi, did you update your drivers like it was mentioned here? If it doesn't help, please try downloading test build. Please let us know if those helped.
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    Hi, did you update your drivers like it's...

    Hi, did you update your drivers like it's mentioned here? If it's still not working for you, please send us your DxDiag file info via Support Ticket or Private Message, if you have not done so...
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    Hi, can you please tell us more about the case?...

    Hi, can you please tell us more about the case? When did it happen, what preceded it? Any detail would help :)
  25. Thread: Broadcast

    by Ayame
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    Hi, please report your case to members of the...

    Hi, please report your case to members of the Support Team, they will investigate it: https://support.ubi.com/en-GB/games/5847
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