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Type: Posts; User: Daewud

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  1. Bans & Suspensions Clarification

    We're always here to help out in instances where players have been wrongfully banned. As you can imagine many claims of innocence tend to be false, however there are times where there's been some...
  2. Support Desk Queue

    I personally handled your case, however for security purposes I'm unable to go into great detail. Purchases can take some time to be processed as we need to verify the funds from the payment...
  3. * Update - Mass Tape

    Thanks for letting us know about this, and we had a look into what happened. It appears that a small duration mass tape was supposed to be sent out to some players in the world but an input error...
  4. Sticky: I would like to extend a warm (and late) welcome...

    I would like to extend a warm (and late) welcome to @Looloops and @Restford for joining the team. I've had the pleasure of working with both of them thus far and am looking forward to doing so for...
  5. Thread: Wowed

    by Daewud
    Replies
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    1,052

    There's no need to worry, none of the responses...

    There's no need to worry, none of the responses are taken personally. The reason I posted that is because when moderating we normally receive a large influx of messages that is impossible to keep up...
  6. Thread: Wowed

    by Daewud
    Replies
    21
    Views
    1,052

    Be sure to type /mods and then /msg them with a...

    Be sure to type /mods and then /msg them with a valid report so that they're able to handle your request. You may not always receive a response regarding your report but rest assured that we're...
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    Sticky: It's a pleasure to have a group of moderators...

    It's a pleasure to have a group of moderators that we can work in conjunction with to make Growtopia better for the entire community. I'm certain that they will bring a level of professionalism...
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    Sticky: We appreciate all of you coming out to the meet...

    We appreciate all of you coming out to the meet and greet yesterday in my world. It's been a pleasure interacting with all of you, and taking selfies individually and as a group. The entire team had...
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    Sticky: Thanks for stopping by the forums and my world...

    Thanks for stopping by the forums and my world today! :wave: It was a pleasure talking with you and having you in there. Our team is looking forward to serving the community well.
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    Sticky: While we will be handling tickets we'll also be...

    While we will be handling tickets we'll also be scouring the forums to better serve the Growtopia community. This means assisting players with any issues they may be experiencing with their game or...
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    Sticky: There's a lot of good hack/slash ARPG games out...

    There's a lot of good hack/slash ARPG games out there but the ones that I keep going back to is Diablo III, Path of Exile, and Grim Dawn. Alongside Growtopia, which is keeping me quite busy I'm...
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    Sticky: I watch mostly anything really, and will finish a...

    I watch mostly anything really, and will finish a series regardless of the direction it takes. It's a little difficult to list them all, but right now I'm going through Criminal Minds, Bones, Game of...
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    Sticky: We will most certainly be active on the forums...

    We will most certainly be active on the forums along with maintaining a presence in the game. While we may not respond to each post individually rest assured that we're reading them all.
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    Sticky: Daewud - Support Specialist

    Howdy! This is Daewud here, your new Support Specialist for the Growtopia community. The name is pronounced as “Day-Wood” even though the spelling might claim otherwise.

    My hobbies normally...
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