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Type: Posts; User: Kairos

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  1. Replies
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    Thanks for everything Jam! I know I was a pain...

    Thanks for everything Jam! I know I was a pain when I joined the company and used to ask you a lot of questions, but you were always so cool about it.

    Gonna miss your detailed responses and...
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    Hello, The issue is that the Brr-lloon Warz...

    Hello,

    The issue is that the Brr-lloon Warz is under the same UI button as Clash. There was no way for everyone to see the scores when the clash is not active. We have to activate the Clash for...
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    Hey, the team is already working on a fix for...

    Hey, the team is already working on a fix for this. We'll keep everyone posted.
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    Hey, guys! Merged your threads, hope you don't...

    Hey, guys! Merged your threads, hope you don't mind.
    I made an update about this on the discussion thread here.

    Sadly, we cannot fix the issue without potentially damaging other feature, as I...
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    Sticky: Update!

    Hey, guys,

    FYI: The issue with PUNCH team's score is being fixed right now - should be okay once the scheduled maintenance is done.

    We have issues on Guild rewards too - the scores from last...
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    Hey, it isn't supposed to be their score. The...

    Hey, it isn't supposed to be their score. The devs is already checking. We'll keep you guys posted.
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    If only you're checking your e-mail for Support...

    If only you're checking your e-mail for Support response or if you'll actually check your account instead of just commenting on every ban appeal threads here in the Forum, you should've already know...
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    Moderators can't check your account, only Support...

    Moderators can't check your account, only Support can. You can send your ban appeal here: https://support.ubi.com/en-GB/Faqs/000044174/Appealing-a-Growtopia-account-sanction
  9. 227305 LOL. Anyway, don't be sad I already...

    227305

    LOL. Anyway, don't be sad I already fixed it. :D
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    Hey Vale0203, Sorry to hear what happened to...

    Hey Vale0203,

    Sorry to hear what happened to your account and thank you for letting us know. We're currently investigating what happened and will let you know on your ticket. We're also going to...
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    There are many reasons why Support is not...

    There are many reasons why Support is not responding and/or is closing tickets. Make sure that you're following the instructions in sending tickets - the most important is that to make sure that...
  12. Thread: This is absurd

    by Kairos
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    The item's price is not 1 Blue Gem Lock, it's...

    The item's price is not 1 Blue Gem Lock, it's much lower than that.

    For event prizes, as much as possible we'd like the them to be event-related, but if we can't find something then at least a...
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    Hey, the world causing the lag and crash is...

    Hey, the world causing the lag and crash is already banned.
    Let us know if you or anyone else find worlds like this, we'll take care of them. :)
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    You're welcome. Post is updated, will ask when...

    You're welcome. Post is updated, will ask when will the prizes be given out. Thanks for pointing this out! ;)
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    *Looks at NekoRei.* :whistling::crazy:

    *Looks at NekoRei.* :whistling::crazy:
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    Hey, The prizes that was included in the...

    Hey,

    The prizes that was included in the Low-cost Cosplay winner's post was indeed the prize for the Design a Spooky Character Contest. I already informed NekoRei about it and the post should be...
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    [Feedback] October 2019 IOTM Preview

    Hello, Growtopians!

    The preview for October's Item of the Month is finally out! Check it out here.

    Let us know what you think about it! :wave:

    - Kairos
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    You're welcome! Glad it's cleared up. :hat:

    You're welcome! Glad it's cleared up. :hat:
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    Hey, What happened is that we've given the...

    Hey,

    What happened is that we've given the reward count from the previous clash which were incorrect since the Clash and its rewards has been re-balanced. We took the incorrect reward and we...
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    Hey, the first link worked for me - was able to...

    Hey, the first link worked for me - was able to change my password.
    Try again and let me know if you'll still get the same issue.
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    Hey, guys, Hope you don't mind, I merged your...

    Hey, guys,

    Hope you don't mind, I merged your threads.

    Yes, as confirmed by the Dev Team, this caused the server crashes earlier. They already fixed and should no longer happen.
    The server has...
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    Platform Subscription Benefits Update!

    Hello Growtopians,

    Unfortunately, due to the recent reports of exploit, the daily gems reward for the Xbox Gold and PS4+ Subscribers will be disabled until further notice. We will come back with...
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    We're checking them and we've already punished...

    We're checking them and we've already punished those we've confirmed using third-party programs to automate their activities in the game. We'll keep an eye on the others, don't worry.
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    Poll: Anything that you do manually isn't autofarming....

    Anything that you do manually isn't autofarming. If you can efficiently play the game using your feet, then you can continue doing so. We don't just ban anyone by simply looking at what they're...
  25. Hey, The release schedule is region specific, we...

    Hey,
    The release schedule is region specific, we don't have control over it, sadly, as it's the way games are released on consoles.
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