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Type: Posts; User: Baskerville

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  1. Replies
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    Valentines Week Compensation

    Hello Growtopians,

    As you may have experienced, we encountered some issues during the start of the Valentines Week. By opening a Golden Booty Chest you would receive 1 point, at 100 points you...
  2. Forum Adjustments Finalized

    Hey Growtopians,

    We've concluded all adjustments the Forum to increase the stability (please see my post above) and were able to sort out all issues that occurred during the adjustment period. As...
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    Hey FogStar, This should be resolved now,...

    Hey FogStar,



    This should be resolved now, can you please check again?

    ~ Baskerville
  4. Forum Adjustments for Increased Stability

    Hello Growtopians!

    As you might know already, we have been experiencing issues on the forum due to increased traffic, which were causing the forum to lag and create down times for some of you. We...
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    Datemaster's Rose issues and Golden Booty Chests

    Hi all,

    We were able to investigate the lag issues which were also causing some of you to crash and being disconnected. After identifying that Datemaster's Rose was causing these issues, and we...
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    5,555

    Hello all, First, thanks to everyone for...

    Hello all,

    First, thanks to everyone for reporting this issue. It is important that this kind of problems are reported swiftly, so we can take action as soon as possible. With the last restart of...
  7. Replies
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    6,878

    Your post was removed, because of the quote of a...

    Your post was removed, because of the quote of a post that was removed for political discussion. Your comment itself was not the problem, but the forum will not delete quotes when the quoted thread...
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    6,878

    Well, our policies say that if a player uses...

    Well, our policies say that if a player uses slurs, etc, they will be punished and not the world. But if you attack back instead of letting it go and report to support, you will also be punished. If...
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    6,878

    Important Notice

    Hi all,

    Again, we want to emphasise that we're not going to close this topic. Acceptance and tolerance of diversity is important to Ubisoft and personally the idea to educate players on this topic...
  10. Poll: Hey all, This is pretty much the reason...

    Hey all,



    This is pretty much the reason why the team increased, or at least one of the most important ones. We have been able to increase the response time and overall moderation of the game...
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    Hey Ledsham, As we stated here...

    Hey Ledsham,



    As we stated here, we currently have no plans to shut the console version down. We know you all are disappointed and scared, but if a sunset of the Console version is going to...
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    An Update About the State of Consoles

    Hello Growtopians,

    We are aware that you are very interested in the future of Growtopia on consoles and our plans for it. We owe you an explanation for why there is no January Item of the Month...
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    1+2 are true :P kinda. I do very much like this...

    1+2 are true :P kinda. I do very much like this font as it's called the "most pretentious typeface". I don't use it on word documents (I stick with the normal formatting not to make everyone go...
  14. Winter Clash has returned! Super Startopians tomorrow and Block Bashers in February!

    230373

    Hello Growtopians!

    Winter Clash has returned in a whirlwind of snow and strife! What better way to start if off again than with a Startopia journey! Prep your starship and ready your...
  15. Meet Our New Support Specialist: CommanderAly

    Hello Growtopians,

    Yet again, our Canadian Team is growing (strong), we're happy to welcome our new Support Specialist CommanderAly!

    He, like everyone in the Canadian Team, will support you all...
  16. Hi all, We would like to make an official...

    Hi all,

    We would like to make an official statement about this reply. Answers, in this case to explain our stance regarding BFGs and Autofarmers, are sometimes not easy to convey.

    We still...
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    Hi all, We are just all in denial that we're...

    Hi all,

    We are just all in denial that we're getting older. It's still 2019 and this will never change ... until we address this issue likely tomorrow and change it to 2020, thanks for the report...
  18. Hi all, Upon further investigation, we cannot...

    Hi all,

    Upon further investigation, we cannot re-introduce the holiday pack into the game. We are sorry that you had to wait for so long for an answer, however we tried to investigate whether it...
  19. Hey Neffy, Can you please contact the...

    Hey Neffy,



    Can you please contact the Customer Support team, so we can help you and recover the account for you and send me the Ticket ID via Private Message? We're never giving anyone else...
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    Hi all, Starkos addressed the issue here...

    Hi all,

    Starkos addressed the issue here, I would suggest following up on the discussion there to avoid multiple topics, hence I'll be closing this thread now.

    ~ Baskerville
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    Guardian Applications are now closed!

    Hi Growtopians,

    Thank you all for your participation, the application has closed. So many of you submitted one, amazing! In the next weeks the team and I will investigate your applications and...
  22. Hi all, We know that these fake application...

    Hi all,

    We know that these fake application sites are a big issue. Even after months we still see players fall for it in the hopes to be a Moderator. At the same time we see that it makes little...
  23. Guild Keys Trading Disabled Temporarily (Mobile & PC)

    Hi all,

    Due to an issue that was reported to us, we decided to disable the trading of Guild Keys for the time being, while we're investigating the issue. We're sorry for the inconvenience caused...
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    Hi all, here are the MVPs this time: UBIDEV...

    Hi all, here are the MVPs this time:


    UBIDEV
    UBIDEV
    UBIDEV
    UBIDEV
    UBIDEV
    UBIDEV
    UBIDEV
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    Hey MikeWang, We're aware of the issue....

    Hey MikeWang,



    We're aware of the issue. We're currently working on addressing the Char UI issues you guys reported and agreed, this one is quite apparent Don't worry, we're well aware of it,...
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