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Thread: Regarding Guild fix and lost inventory

  1. #1
    Banned
    Join Date
    Feb 2018
    Location
    Athens, Greece
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    Default Regarding Guild fix and lost inventory

    Hello everyone,

    Here is the update on the recent events:

    · Inventory loss:
    o Please be advised that the inventory loss glitch is now fixed. All owners who logged in before the 3rd of April have had their items returned. If you logged in on the 3rd of 4th of April, we will be rolling out a fix for you on friday, as well.
    o All the items that were accidentally given away will eventually be deleted from the game, so keep this in mind when trading them.

    · Guilds:
    o XP contribution will be disabled for the guilds whose guild member count exceeds the authorized limit. To enable XP contribution please reduce the number of members to match the authorized limit.
    o All the mascots that do not match the authorized mascot types for the current guild level will be reset. The compensation will be forwarded to the mascot creators mid next week. Please do not contact support regarding the compensations before that time

    Also, this weekend 07.04-08.04 we will be running a complimentary Double Gem Drop event in Growtopia.

    Please share your feedback here!

    Thank you for your patience and we are sorry for any inconvenience that may have been caused!

    -Growtopia Team

    Edit: The fix was moved to Friday, we apologize for the inconvenience.

    Update 6th April: we have successfully restored the inventory for everyone who have logged in on 3rd and 4th of April after the incident, we will continue working to restore the inventory for everyone else.
    Last edited by M1tch; 04-05-2018 at 11:35 AM.

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