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Thread: Useful Tips for Advanced Account Protection

  1. #1
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    Default Useful Tips for Advanced Account Protection

    Hello Growtopians,

    Thanks for using the Advanced Account Protection (AAP) feature to secure your accounts.

    We browsed through some threads and found out that, unfortunately, some of you are experiencing a variety of issues while trying to enable AAP. We decided to make this post in order to answer most of your questions and provide you with detailed instructions on what to do before opting-in for Advanced Account Protection.

    • Check if you have verified the email address. Search through your inbox “Growtopia” and see if you have verified your email.
    • Check if that is the correct email address. Go here, put your registered email address and see if you have received the email at the correct email address.
    • If you have lost access to your email or you believe you have mistyped it (gemail.com rather than gmail.com), please check out our FAQ here.
    • Check if your mailbox is full. Make sure you have enough space to receive an email from us! Delete email that you don’t need.
    • Check your Spam/Junk email folder. Sometimes, our emails may end up there.
    • Whitelist no-reply@mail.growtopiagame.com in your email. This will make sure that an email from us won’t end up in your Spam/Junk email folder.
    • Keep in mind we have noticed that hotmail.com users are experiencing some delays. That is not caused by Growtopia, but it is an issue on Hotmail's side.



    Feel free to reply to this thread with an issue you might have experienced and we will get back to you as soon as possible, but please make sure that you have followed all the steps above. Additionally, feel more than free to share your tips & advice on what you have done and found the email from us.


    -The Growtopia Team

  2. #2
    Master Sorcerer Viju's Avatar
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    Default

    Is giving a bump helpful? LOL.
    Unofficial Growtopia Trailer 4 below!

    In-Game Name: Viju
    Content Moderator at Growtopia Wikia since November 23, 2018
    Discord Tag: Viju#7557
    Former Forum Name: Mijuki04
    IG: @onlinepricechecker

  3. #3
    Master Sorcerer Tycan's Avatar
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    Default

    Quote Originally Posted by Mijuki04 View Post
    Is giving a bump helpful? LOL.
    Yes stickied threads badly need bumps!
    IGN: Tycan
    Discord: Tycan#0745
    PSN IG: Tycan_x
    Level 118
    (ง'̀-'́)ง

  4. #4
    Master Sorcerer
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    Default

    I have tried sending multiple e-mails to myself to enable the authentication feature to no avail. The first time I tried it on the 1st of April it worked but when I went to activate it the link had expired; ever since then, no mail, not even in the spam but I have whitelisted Growtopia anyways.

    Is there an issue on your end or mine because my email address links to my account. Maybe I'll uninstall the game and try that. I'll update this post when I've tried.

    Update: Nope, still no email.

  5. #5
    Lesser Wizard Z50J's Avatar
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    Default

    Sometimes it takes a few minutes for the mail to come. But its worth waiting

  6. #6
    Lesser Knight Qupe's Avatar
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    Default

    + Buuuuump
    Qupe-

  7. #7
    Lesser Wizard Musicalist's Avatar
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    Default

    Link to FAQ Section is blank..

  8. #8
    Master Sorcerer jese08's Avatar
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    Im not recieving the email.. no matter if I press ok on the aad screen on pc or phone. And yes I checked the junk posts etc.
    IGN: jese08
    Current lvl: 115

    I Really do need to revamp my siggy and by A LOT.

  9. #9
    Serf
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    Default This is a bad idea...

    I have even enabled this feature and still got hacked...
    The hackers said they could spoof their "IP" and by spoofing their mac address and changing registry entries they could easily hack me.
    Also yes, i ran a virus probably.
    but they told me they can hack me by an exploit too ((

    1 - 0 for hackers
    Hey wanna know how many people are online (with android, osx ios etc.)? visit this site it looks funny how many mac osx users are online in GT: https://growtopia1.com/script/growto...line_users.php

  10. #10
    Lesser Knight
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    Default

    Yes link faq section is blank

  11. #11
    Master Sorcerer Katastrophe's Avatar
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    v̷̡̰̲͈̰͘͜o̵͓̳̗͎͒̓̉̕͝ͅỉ̴̫̟̠͉̦͈̤̬̦̗̪͖̮̹̻͑̅͆̉͛̎̈́̽͝d̸́̃
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    Default

    Bring it up!

  12. #12
    Serf CrocoTwinkle's Avatar
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    Default Nice

    Quote Originally Posted by Mijuki04 View Post
    Is giving a bump helpful? LOL.

    Is help full IAM wanna protect my Growtopia account

  13. #13
    Squire MrMartinike's Avatar
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    Default

    Bumpy bump?

  14. #14

    Post How can I disable Advanced protection?

    How can I disable protection?

    - - - Updated - - -

    How can I disable protection?

  15. #15
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    Default

    Hello Growtopians,

    If you have requested an Email change, Password change or account verification and got the "Invalid Request" error, please resubmit your request.
    Note that these links expire in 30mins.

    - The Growtopia Team

  16. #16
    Serf
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    Default Hello mitch

    M1tch hello all mods and peoples I wanna say to you guys that one guy scammed me 1dl he making casino worlds fake gems websites drop games and lots of scamings he's name [deiking19] be smart don't mess him trap

  17. #17
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    Default

    woah technology

  18. #18
    Master Sorcerer FDMGamer's Avatar
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    Default

    I used a fake/random gmail acount when i started gt. Didnt know Ill be playing this for 2 years.
    So there no way to change my password and if I forgot my pass, my account is gone.
    Is there any ways to fix it?
    Name: FRADM
    Level: 82
    Guild: RSP (BEST GUILD)

  19. #19
    Master Sorcerer
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    Jan 2014
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    Denver, CO (US)
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    Default

    I’m struggling with the verification. Automated link reads invalid or won’t finish loading at all. Recently changed ISPs; the issue started with the old network. Contacted GT Staff and was pointed to this thread. Anyone know what I can do?

    EDIT: Ignore me. Issue is resolved. The post stays just in case an answer comes in for anyone else experiencing this problem.

  20. #20
    Knight FTDkentut's Avatar
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    Default

    Quote Originally Posted by FDMGamer View Post
    I used a fake/random gmail acount when i started gt. Didnt know Ill be playing this for 2 years.
    So there no way to change my password and if I forgot my pass, my account is gone.
    Is there any ways to fix it?
    Do you have any older reciepts for gem purchase made with your account ? you need 2-3 reciepts

    Here is answer from faq
    https://growtopiagame.com/faq/detail...an-i-change-it

    - - - Updated - - -

    Quote Originally Posted by Zrills View Post
    M1tch hello all mods and peoples I wanna say to you guys that one guy scammed me 1dl he making casino worlds fake gems websites drop games and lots of scamings he's name [deiking19] be smart don't mess him trap
    It's useless to report someone in forum.
    Basic Information




    My discord : FTD#0623




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