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Thread: SOLUTIONS TO ALL KNOWN ISSUES

  1. #1
    Master Sorcerer Phemus's Avatar
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    Question SOLUTIONS TO ALL KNOWN ISSUES

    In this thread you can find solution to your problem if it's known and solved.

    TIP: Please use CTRL+F/Search function to search keyword of your issue and make it easier to find.




    Name:  icons8-pin-in-circle-32.png
Views: 4629
Size:  912 Bytes I forgot/lost my email

    Name:  icons8-pin-in-circle-32.png
Views: 4629
Size:  912 Bytes NSIS Error / Installation Error


    I didn't get my gems from Tapjoy


    Surgery Bug


    I bought gem pack but didn't receive my gems


    Your IAP Order failed: Invalid


    Can't Zoom Mac


    Growtopia Window outside of screen


    Missing GL Extensions! Upgrade your GL Drivers


    Can't login/connect to the game stuck at login


    Didn't get Growtoken from Roles Up Quest


    Graphic issue - Missing texture - White blocks


    Error: Failed to query inventory: labResult: Billing service unavailable on device. (response: 3:Billing Unavailable)


    Can't install Growtopia/Can't update game


    Advanced Account Protectinon - I don't receive any mail [AAP]


    Game Crashes


    My Super Broadcast didn't appear


    I got banned/Autobanned by System


    Can't update the game - Android


    I cannot create an account


    I can't type in chat (it looks like: KKKKKKKK) - only one letter


    I don't have fist and wrench


    Error writing /storage/emulated/0/Android/data/com.rtsoft.growtopia/files/cache/ Out of storage space?


    Windows/PC touchpads aren't working


    Updating Items Data loop


    Your Purchase Could Not Be Completed For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/


    Growtopia detected as virus


    This app can't run on your PC




    Can't find your issue there? Make sure to check Growtopia FAQ, Click to see

    Thread will be kept updated as there are new solutions to newer problems.
    Last edited by Phemus; 06-13-2019 at 10:12 AM.
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  2. #2
    Master Sorcerer hunt2man's Avatar
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    Pretty darn good.
    "Sometimes a hypocrite is nothing more than a man in the process of changing."





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  3. #3
    Master Sorcerer BiteLord's Avatar
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    wow ur a genius dude
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  4. #4
    Master Sorcerer Defush's Avatar
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    If I may ask, what words are blacklisted on the Super-Broadcast [just in case if I want to broadcast one day]

  5. #5
    Master Sorcerer SydeWeiz's Avatar
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    Quote Originally Posted by Defush View Post
    If I may ask, what words are blacklisted on the Super-Broadcast [just in case if I want to broadcast one day]
    An Super Broadcast can be Shadow Blocked by the system, even when you haven't Wrote anything that the system Doesn't allow.
    Sometimes it Just happens randomly and there is nothing you can do about it.

    - Don't Super Broadcast about Mod Application, it usually Shadow Broadcast it
    - Don't Single out people or Spam.
    - Don't Super Broadcast of any illegal mini-games
    - Don't Super Broadcast for help, if you see a moderator online Pm him.
    - Don't include anything about hacking.
    - Don't write something that includes a website.

    There are more things that you shouldn't Super Broadcast a about, If you want to know more Then please Email Support@Growtopiagame.com For further information.
    Last edited by SydeWeiz; 06-05-2018 at 04:04 PM.
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  6. #6
    Master Sorcerer Phemus's Avatar
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    Quote Originally Posted by Defush View Post
    If I may ask, what words are blacklisted on the Super-Broadcast [just in case if I want to broadcast one day]
    Those words are not shared with community nor I don't think they'll ever, but in case every legit broadcast will be seen so nothing to worry, If your broadcast wasn't seen by anyone and it was a legit one then you can contact with Support Desk they'll return your gems.

    The reason blacklisted words aren't shared is to keep them unknown so Phishers won't be able to bypass it.
    Last edited by Phemus; 06-04-2018 at 10:17 PM.
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    this need sticky

  8. #8
    Lesser Wizard dramabomb's Avatar
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    This is like the best and most helpful guide not posted by the mods ever (at least that I’ve seen)

  9. #9
    Master Sorcerer Phemus's Avatar
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    --updated--
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  10. #10
    Administrator NekoRei's Avatar
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    Quote Originally Posted by Phemus View Post
    --updated--
    Wow, Phemus! This is awesome! Thanks for doing this! If you don't mind, we'll go ahead and double check everything. We'll sticky it after checking. But yay here's to you and your amazing effort

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    Quote Originally Posted by NekoRei View Post
    Wow, Phemus! This is awesome! Thanks for doing this! If you don't mind, we'll go ahead and double check everything. We'll sticky it after checking. But yay here's to you and your amazing effort
    It's not a good idea to split troubleshooting tips between FAQ on the website and sticky thread on forums, IMO. Consistency!

  12. #12
    Master Sorcerer Phemus's Avatar
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    Quote Originally Posted by NekoRei View Post
    Wow, Phemus! This is awesome! Thanks for doing this! If you don't mind, we'll go ahead and double check everything. We'll sticky it after checking. But yay here's to you and your amazing effort
    Thank you, Sure I'd be glad if it can reach more people. People mostly use this forum so sticky would be good

    Quote Originally Posted by MrEventual View Post
    It's not a good idea to split troubleshooting tips between FAQ on the website and sticky thread on forums, IMO. Consistency!
    I've been in forums for over 4 years (considering my other account) and people always use this forum for such behaviours, there's still FAQ but they aren't aware of it so trying to find a solution in forums.
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  13. #13
    Master Sorcerer GabrielbjbGT's Avatar
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    Woah
    Sorry Bad english

    Update :

    Quote Originally Posted by Gabrielbjb
    im not sure
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  14. #14
    Master Sorcerer jese08's Avatar
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    You have my respect for making this.
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    I Really do need to revamp my siggy and by A LOT.

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    Quote Originally Posted by NekoRei View Post
    Wow, Phemus! This is awesome! Thanks for doing this! If you don't mind, we'll go ahead and double check everything. We'll sticky it after checking. But yay here's to you and your amazing effort
    https://www.growtopiagame.com/forums...ighlight=guide

    sticky this too

    this is actually also great

  16. #16
    Master Sorcerer hunt2man's Avatar
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    Keep up the work. This thing is great.
    "Sometimes a hypocrite is nothing more than a man in the process of changing."





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  17. #17
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    You should ask to get this stickied. Good job!

  18. #18
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    i think this post for newbie, they will not understand these thing. if you do video, this post should main bug&glitches post :d
    Last edited by Normelad; 06-21-2018 at 11:07 PM.
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  19. #19
    Lesser Wizard NaNoType's Avatar
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    I think it's somewhat wise to make this post a sticky one..
    (If possible)

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  20. #20
    Administrator NekoRei's Avatar
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    After double checking with our QA team, we have concluded that the information shared in this thread are correct and this thread is worthy to be stickied!

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