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Thread: Didn't get to claim personal leaderboard reward

  1. #1
    Master Sorcerer
    Join Date
    Jul 2016
    Posts
    4,815

    Default Didn't get to claim personal leaderboard reward

    I only got to claim my guild leaderboard reward but not personal reward.

  2. #2
    Lesser Wizard
    Join Date
    Dec 2016
    Posts
    212

    Default

    Quote Originally Posted by Joni2 View Post
    I only got to claim my guild leaderboard reward but not personal reward.
    How do u claim the guild leaderboard?
    Quote Originally Posted by Nekorei
    Hahahah I will neither deny nor confirm but now I believe that Growtopia Community have the best detectives around hahaha
    IGN: MKH1304

  3. #3
    Lesser Wizard LostKings's Avatar
    Join Date
    Dec 2016
    Location
    Lost
    Posts
    305

    Default

    Same problem on my 2nd acc
    IGN: LostKings
    Level: 125
    Achievements: 140/161
    Legendary Items: 3

  4. #4
    Lesser Wizard MacProof's Avatar
    Join Date
    Jul 2015
    Posts
    136

    Default

    i don't have the claim button as well
    IGN: MacProof
    Level: 125

  5. #5
    Master Sorcerer
    Join Date
    Jul 2016
    Posts
    4,815

    Default

    Quote Originally Posted by Mkh1304v2 View Post
    How do u claim the guild leaderboard?
    When you press the grow events button, there is a button "Claim guild leaderboard reward"

  6. #6
    Master Sorcerer Imunity's Avatar
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    Mar 2016
    Location
    Lithuania
    Posts
    737

    Default

    Probably bug for now.

  7. #7
    Administrator Starkos's Avatar
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    Oct 2017
    Location
    Abu Dhabi, UAE
    Posts
    645

    Default

    Definitely a bug. We're on it - everyone will get their rewards, don't worry. Sorry about the delay!

  8. #8
    Banned
    Join Date
    Feb 2018
    Location
    Athens, Greece
    Posts
    217

    Default

    Hey guys, sorry for any inconvenience that may have been caused! The team is aware of that we are looking into that! No need to worry or panic! Please do not contact support in regards for that we will keep you posted in the forums when the issue has been resolved!

  9. #9
    Master Sorcerer Corrects's Avatar
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    Dec 2017
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    :^)
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    Quote Originally Posted by Starkos View Post
    Definitely a bug. We're on it - everyone will get their rewards, don't worry. Sorry about the delay!

    Oof, good luck

  10. #10
    Lesser Wizard
    Join Date
    Dec 2016
    Posts
    212

    Default

    Quote Originally Posted by M1tch View Post
    Hey guys, sorry for any inconvenience that may have been caused! The team is aware of that we are looking into that! No need to worry or panic! Please do not contact support in regards for that we will keep you posted in the forums when the issue has been resolved!
    Great to know that thanks for informing us about that
    Quote Originally Posted by Nekorei
    Hahahah I will neither deny nor confirm but now I believe that Growtopia Community have the best detectives around hahaha
    IGN: MKH1304

  11. #11
    Banned
    Join Date
    Feb 2018
    Location
    Athens, Greece
    Posts
    217

    Default

    Hey, the issue has been resolved. You can now claim normally your items from the Leaderboards. Thank you for your patience!

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