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Thread: Texture for all new Thanksgiving Week items went missing...

  1. #1
    Lesser Wizard Musicalist's Avatar
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    Default Texture for all new Thanksgiving Week items went missing...

    Hello,

    Straight up to the problem, both of my devices (Samsung Galaxy S3 and Galaxy Young 2) couldn't show me all the new items, for example that the new pack at store has solid black banner.

    I've tried some menthods from restarting devices, to clearing chace, and re-installing the game. None of those work to fix my issue.
    According to few players that has similiar issue, they fixed it by using VPN while playing, which kinda scary for me.

    May i get helps from the team? Thank you!
    Nothing more than "Friends & Family"

    IGN : Musicalist

  2. #2
    Master Sorcerer walkstick's Avatar
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    Same goes to my Xiaomi Redmi 3
    .-...---.-.-....-.----......---.-.-.-.-----.

  3. #3
    Forum Guardian Nostos's Avatar
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    Hi. Will escalate this to the team. I'll update you guys once I hear from them.

    Also, can you guys add screenshots so we can see what's the actual problem?

  4. #4
    Lesser Wizard Musicalist's Avatar
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    Quote Originally Posted by Nostos View Post
    Hi. Will escalate this to the team. I'll update you guys once I hear from them.

    Also, can you guys add screenshots so we can see what's the actual problem?
    Name:  Screenshot_2018-11-22-19-23-21-1.png
Views: 93
Size:  48.8 KB

    Name:  Screenshot_2018-11-22-19-23-06-1.png
Views: 93
Size:  43.5 KB
    Image 1: Black banner for the Thankgiving bell pack.
    Image 2: Missing texture for the Pilgrims clothes.
    Nothing more than "Friends & Family"

    IGN : Musicalist

  5. #5
    Lesser Knight
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    Quote Originally Posted by Musicalist View Post
    Name:  Screenshot_2018-11-22-19-23-21-1.png
Views: 93
Size:  48.8 KB

    Name:  Screenshot_2018-11-22-19-23-06-1.png
Views: 93
Size:  43.5 KB
    Image 1: Black banner for the Thankgiving bell pack.
    Image 2: Missing texture for the Pilgrims clothes.
    same here. i use PC and i didnt see all new items from thanksgiving.

  6. #6
    Forum Guardian Nostos's Avatar
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    Okay thank you guys for the inputs! Let's hope for a quick fix.

  7. #7
    Banned
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    Hello,
    Usually re-installing the game can help with such issues. If you are facing this issue please try to re-install the game and let us know if it's fixed for you.

  8. #8
    Lesser Wizard Musicalist's Avatar
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    Quote Originally Posted by Kaurkal View Post
    Hello,
    Usually re-installing the game can help with such issues. If you are facing this issue please try to re-install the game and let us know if it's fixed for you.
    Thanks for the help, but sorry that didn't work. I've tried to re-install the game, but the issue isn't fixed.
    Nothing more than "Friends & Family"

    IGN : Musicalist

  9. #9
    Lesser Wizard Meghrig's Avatar
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    I'm having the same issue, I tried re-installing right now and it still isn't fixed.
    To OP: Wanna go hunt down some invisible turkeys together?
    Error connecting! Timed out. Click Cancel to try again. If you have a valid internet connection, the server might be down or rebooting, check @growtopiagame on twitter for more information. Trying again in 30 seconds.

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