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Thread: [Discussion Thread] Community Update: New Mods 2.0

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  1. #1
    Administrator NekoRei's Avatar
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    Default [Discussion Thread] Community Update: New Mods 2.0

    Hello Growtopians!

    We hear ya! And we do take your feedback into account thus we just launched our new "Community Initiatives" that will enable more player support and in-game presence and moderation.

    If you want to find out more about READ our official announcement here!

    We shall be introducing them all to you within the week and you will actively see them in-game (you probably saw some of them already).

    Let us know what you think about this.


    ~ NekoRei
    Last edited by Misthios; 05-21-2019 at 02:07 PM.

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    Quote Originally Posted by NekoRei View Post
    Hello Growtopians!

    We hear ya! And we do take your feedback into account thus we just launched our new "Community Initiatives" that will enable more player support and in-game presence and moderation.

    If you want to find out more about READ our official announcement here!

    Let us know what you think about this.


    ~ NekoRei

    It is AMAZING to see how much you guys care for us. I really like Mods 2.0 just because they will help reinforce rules in-game.
    And last but not least, having more support people is definitely amazing, because my ticket has been unanswered for a week

    Oh and, embrace yourself for a new wave of mini-mods!

  3. #3
    Master Sorcerer DemondoomGT's Avatar
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    Why I don't think this would be that great:

    1. Increase to clogging of chat as mass punishment messages are left behind
    2. Studio won't know too much about how Growtopia works
    3. I personally don't trust some decisions to be made for mods, especially considering the few controversial "content creators" we had
    4. More mods/support =/= improvement in quality of the game

    Sure it's an improvement and a struggle to get better, but no I don't personally think this would be that successful.

  4. #4

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    This sounds really good. Good job.

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    Quote Originally Posted by DemondoomGT View Post
    Why I don't think this would be that great:

    1. Increase to clogging of chat as mass punishment messages are left behind
    2. Studio won't know too much about how Growtopia works
    3. I personally don't trust some decisions to be made for mods, especially considering the few controversial "content creators" we had
    4. More mods/support =/= improvement in quality of the game

    Sure it's an improvement and a struggle to get better, but no I don't personally think this would be that successful.
    1. I don't really care about being flooded with ban chats if it's for banning rule breakers
    2. They will... That's why they're having some training
    3. I agree with you on that one, but we'll see
    4. It surely is an improvement...

  6. #6
    Master Sorcerer DemondoomGT's Avatar
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    Quote Originally Posted by GrowStone View Post
    1. I don't really care about being flooded with ban chats if it's for banning rule breakers
    2. They will... That's why they're having some training
    3. I agree with you on that one, but we'll see
    4. It surely is an improvement...
    Thing is, Ubisoft themself doesn't know everything about GT either. Also, about the ban chat flooding, it gets VERY annoying when it keeps on happening and you're just trying to see people sb or chat with others. Can't even ignore/block the messages.

  7. #7
    Administrator NekoRei's Avatar
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    Quote Originally Posted by DemondoomGT View Post
    Why I don't think this would be that great:

    1. Increase to clogging of chat as mass punishment messages are left behind
    2. Studio won't know too much about how Growtopia works
    3. I personally don't trust some decisions to be made for mods, especially considering the few controversial "content creators" we had
    4. More mods/support =/= improvement in quality of the game

    Sure it's an improvement and a struggle to get better, but no I don't personally think this would be that successful.
    1. This has been addressed already and I mentioned this multiple times in several threads with the same topic... we already spoke to the team about lessening public announcement of bans
    2. That is what the training is for. The outsourced team are professional customer support agents, we didn't just randomly selected a bunch of people who don't know how to handle support service.
    3. As what Ezzerio mentioned, there will be some mistakes for sure, but rest assured that these new mods are CAREFULLY SELECTED and will be signing an AGREEMENT with us. Should they break our community rules and our agreement they will be immediately kicked out of the team. Do note that the CONTENT CREATORS are different from the MODERATORS so we are DEFINITELY VERY CAREFUL in selecting the perfect candidates for this.
    4. According to our COMMUNITY SURVEY and based on a whole bunch of THREADS in this forum (I can barely count, that many)... A LOT OF PLAYERS have requested more mods. So we based this initiative on the majority of community requests.

  8. #8
    Master Sorcerer DemondoomGT's Avatar
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    Quote Originally Posted by NekoRei View Post
    1. This has been addressed already and I mentioned this multiple times in several threads with the same topic... we already spoke to the team about lessening public announcement of bans
    2. That is what the training is for. The outsourced team are professional customer support agents, we didn't just randomly selected a bunch of people who don't know how to handle support service.
    3. As what Ezzerio mentioned, there will be some mistakes for sure, but rest assured that these new mods are CAREFULLY SELECTED and will be signing an AGREEMENT with us. Should they break our community rules and our agreement they will be immediately kicked out of the team. Do note that the CONTENT CREATORS are different from the MODERATORS so we are DEFINITELY VERY CAREFUL in selecting the perfect candidates for this.
    4. According to our COMMUNITY SURVEY and based on a whole bunch of THREADS in this forum (I can barely count, that many)... A LOT OF PLAYERS have requested more mods. So we based this initiative on the majority of community requests.
    Wow, didn't expect this explanation. I appreciate this and yeah, I understand what the community desires & know you guys are working hard to meet it. Just don't have my hopes too high. I definitely agree with the direction everything has been heading recently, it shows great care.

    The things that has been bugging me is really the community which in my point of view to some aspect actually ruins the gameplay due to disruptive or toxic players. Also there's the fact that everyone bashes you guys for being not Seth & just "lacking information". So naturally my concern was "what if someone messed up and ruins the reputation?" cuz that wouldn't be so great. And frankly, I dont trust or really like the majority of the community, including many who are rather popular and influential. Yes I still deal with them fine, but when even some of the people who should be role models are doing sketchy things, I kinda lost faith in the community. Of course there are always good people, but the number of toxic players are rather at large and there is no way to completely remove them unless well, they were either super toxic, or being very public about it and reported.

    So it's more so yes I do want to see more mods & support, but I'm definitely afraid of some rogue mod out of nowhere, or a few mistakes on support side (they might mess up due to the sheer amount of work given) and potentially ruining the reputation even more since I see A LOT of hate for ubisoft, even when a majority isnt their fault. While I have gotten a bit bored with GT, I enjoy chatting with friends & definitely wouldn't want the team's effort to go to waste. It's a hard job, but you guys are doing pretty great honestly despite some of my complaints. It's just that I personally would prefer revamps to dead features over new features which often get forgotten quickly, or somehow disliked. But yeah, you're all doing great and once again thank you for the reply.

    p.s. i was struggling to find a way to send the message after realizing your inbox was full, but you already posted the reply here so yeah

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    *FabPiano actively plays the game again*
    "I can see a rainbow. In your tears as they fall on down. I can see your soul grow. Through the pain as they hit the ground". ~ Sia.

    Changed name to FabPiano
    I'm a boy, please don't say that I am a girl..
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    Quote Originally Posted by M1tch View Post
    BlackIce was nuked from orbit!

  10. #10
    Master Sorcerer TurtlePirate's Avatar
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    Awesome!

    By the way, did you already contact these people or they still don't know anything?
    "Forgiveness doesn't make the other person right; it makes you free."
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  11. #11
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    Good to see a lot of major improvements for this game
    excited
    hi im snow how you doin?

  12. #12
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    Default Thank you.

    Thank you for bringing us the news , We'll continue to support your game.
    - All Growtopian (including me)
    Good luck to all new moderator!
    My name is PokeTrivia

    or that guy who afk forever

    I do cool stuff and hangs out with friend!
    I won't let you down!

  13. #13

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    Just when i was losing all my hope lmao But, still, make sure that you find time for community too. Most annoying problem in this game is, that we feel that no one listens to us. So what we really need is, that mod team would communicate with us in here, more than now. If you read our posts, pls comment. No need write a book, just short msg, that we saw this is enough. It is super annoying if we suggest something or complain about some issue and we get 0 info that someone has read it or that someone will fix it. So more communication is most important thing in here for real.

    But yeah, i'm happy that things will finally change and we have new hope again. Ty for that!
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    Lesser Wizard Xrmion's Avatar
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    Its so awesome to have mmore mods in the game! It will help it so much


    And btw all my tickets this week have been solved in hours thats so amazing

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    Now this is what you call a move. A move; to foster and wander. Another stepping stone for GROWTOPIA CHEERS!

    Well It sounds exciting Ate Neko! I wonder what will go beyond! It's getting on my nerves! GO BEYOND THE BOX!

    Doctorals

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    Which Canadian studio are you working with?
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    Interesting
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  18. #18
    Master Sorcerer GrowPixel's Avatar
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    We've been waiting this for the last few years. This will improve the game quality. Amazing!
    Goal : Legendary | Level 100 | Epic Quest | Better Suggestion

    My Last Suggestion; GrowPass in GrowTopia!

  19. #19
    Master Sorcerer Grimnos's Avatar
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    This is really great though, we'll have more support and get more fun events and more cool stuffs.. Really exciting!
    "Each daily decision will either limit or broaden your opportunities." -Robert D. Hales

  20. #20
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    Meet our new agents/associates from Canada! Check out their introduction! Get to know them here!

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