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Thread: [GUIDE] How to contact support?

  1. #1
    Master Sorcerer GrowStone's Avatar
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    Question [GUIDE] How to contact support?

    Hey there!

    Sorry to see you're having problems with Growtopia. In what's coming, you'll be learning how to effectively write an email to support so that everyone's life is easier. In the following, we'll be covering multiple common subjects that are sent to support.
    Please write the email in a civilized way, be as respectful as you can and do not panic!

    Name:  file-RnnkmLwTp3.png
Views: 235
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    TABLE OF CONTENTS

    0. Where can I get in touch with support?
    1. I have been banned!
    2. I have been hacked!
    3. I want to report a bug/glitch!
    4. I have seen a super broadcast containing phishing links!
    5. Can I be a moderator?
    6. I have bought gems and haven't received them yet!



    0. Where can I get in touch with support?


    1. I have been banned!


    2. I have been hacked!


    3. I want to report a bug/glitch!


    4. I have seen a super broadcast containing phishing links!


    5. Can I be a moderator?


    6. I have bought gems and haven't received them yet!


    Do you have any other support subject you would like to be covered? Reply!
    Last edited by GrowStone; 06-02-2019 at 02:02 PM. Reason: Added "did not receive gems" subject
    As hard as a stone
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    - Get 3 MagPlants (DONE!)
    - Reach level 100 (53/100)

  2. #2
    Lesser Wizard anons's Avatar
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    Quote Originally Posted by GrowStone View Post
    Hey there!

    Sorry to see you're having problems with Growtopia. In what's coming, you'll be learning how to effectively write an email to support so that everyone's life is easier. In the following, we'll be covering multiple common subjects that are sent to support.
    Please write the email in a civilized way, be as respectful as you can and do not panic!

    Name:  file-RnnkmLwTp3.png
Views: 235
Size:  58.7 KB

    TABLE OF CONTENTS

    0. Where can I get in touch with support?
    1. I have been banned!
    2. I have been hacked!
    3. I want to report a bug/glitch!
    4. I have seen a super broadcast containing phishing links!
    5. Can I be a moderator?



    0. Where can I get in touch with support?


    1. I have been banned!


    2. I have been hacked!


    3. I want to report a bug/glitch!


    4. I have seen a super broadcast containing phishing links!


    5. Can I be a moderator?


    Do you have any other support subject you would like to be covered? Reply!
    Good information ,hope players can use this as a guide before they contact support
    #MALAYSIABOLEH

  3. #3
    Master Sorcerer GrowStone's Avatar
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    Quote Originally Posted by anons View Post
    Good information ,hope players can use this as a guide before they contact support
    Thank you for the support! It took me a while to write that (except part 5)
    As hard as a stone
    Web Devops for more than 4 years

    Goals:
    - Get 3 MagPlants (DONE!)
    - Reach level 100 (53/100)

  4. #4
    Master Sorcerer Cloverlord's Avatar
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    Did you just copy and paste Growtopia's FAQ?

    Anyone who needs help with these sort of things is more than likely just going to look on the official website. That's why it's there.
    Last edited by Cloverlord; 05-21-2019 at 08:33 PM.
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  5. #5
    Master Sorcerer GrowStone's Avatar
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    Quote Originally Posted by Cloverlord View Post
    Did you just copy and paste Growtopia's FAQ?
    I wrote this from scratch (except 5)
    Last edited by GrowStone; 06-02-2019 at 02:07 PM.
    As hard as a stone
    Web Devops for more than 4 years

    Goals:
    - Get 3 MagPlants (DONE!)
    - Reach level 100 (53/100)

  6. #6
    Lesser Wizard
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    Really helpful, well done.

  7. #7
    Master Sorcerer TurtlePirate's Avatar
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    Good job! That's very helpful.
    "Forgiveness doesn't make the other person right; it makes you free."
    - Stormie Omartian

  8. #8
    Master Sorcerer AT0MS's Avatar
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    Quote Originally Posted by GrowStone View Post
    I wrote this by hand
    Dang, you wrote the faq?

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  9. #9
    Master Sorcerer GrowStone's Avatar
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    Quote Originally Posted by Climper View Post
    Really helpful, well done.
    Thank you!
    Quote Originally Posted by TurtlePirate View Post
    Good job! That's very helpful.



    Not sure if you're being sarcastic here, but looks like you didn't read my reply
    Quote Originally Posted by GrowStone View Post
    Thank you for the support! It took me a while to write that (----------->except part 5<-----------)
    As hard as a stone
    Web Devops for more than 4 years

    Goals:
    - Get 3 MagPlants (DONE!)
    - Reach level 100 (53/100)

  10. #10
    Master Sorcerer GrowStone's Avatar
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    Bumpity bump. Will keep bumping so this stays on the first page.
    As hard as a stone
    Web Devops for more than 4 years

    Goals:
    - Get 3 MagPlants (DONE!)
    - Reach level 100 (53/100)

  11. #11
    Master Sorcerer Viju's Avatar
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    Great thread! Should've added [GUIDE] so forumers won't be confused if the thread pertains to asking a question or solving an answer. Good points though.
    Unofficial Growtopia Trailer 4 below!

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  12. #12
    Master Sorcerer GrowStone's Avatar
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    Quote Originally Posted by Mijuki04 View Post
    Great thread! Should've added [GUIDE] so forumers won't be confused if the thread pertains to asking a question or solving an answer. Good points though.
    Thanks!
    And yes, I def should've done that. @Guardians if any of you read this, please do what Viju said, thanks!
    As hard as a stone
    Web Devops for more than 4 years

    Goals:
    - Get 3 MagPlants (DONE!)
    - Reach level 100 (53/100)

  13. #13
    Lesser Wizard
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    Well done hopefully new people will know how to contact support

  14. #14
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    Thanks! This thread is really helpful
    SiriusJames ❤️ Billie Eilish

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  15. #15
    Master Sorcerer GrowStone's Avatar
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    Quote Originally Posted by XGETX View Post
    Well done hopefully new people will know how to contact support
    I hope so too
    Quote Originally Posted by PomfreyGT View Post
    Thanks! This thread is really helpful
    Thank you!
    As hard as a stone
    Web Devops for more than 4 years

    Goals:
    - Get 3 MagPlants (DONE!)
    - Reach level 100 (53/100)

  16. #16
    Master Sorcerer GrowStone's Avatar
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    Keep this on the first page!
    As hard as a stone
    Web Devops for more than 4 years

    Goals:
    - Get 3 MagPlants (DONE!)
    - Reach level 100 (53/100)

  17. #17
    Master Sorcerer GrowStone's Avatar
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    Up up up
    As hard as a stone
    Web Devops for more than 4 years

    Goals:
    - Get 3 MagPlants (DONE!)
    - Reach level 100 (53/100)

  18. #18
    Master Sorcerer GrowStone's Avatar
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    Back to page 1
    As hard as a stone
    Web Devops for more than 4 years

    Goals:
    - Get 3 MagPlants (DONE!)
    - Reach level 100 (53/100)

  19. #19
    Knight PigPlayzGT's Avatar
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    Quote Originally Posted by GrowStone View Post
    Hey there!

    Sorry to see you're having problems with Growtopia. In what's coming, you'll be learning how to effectively write an email to support so that everyone's life is easier. In the following, we'll be covering multiple common subjects that are sent to support.
    Please write the email in a civilized way, be as respectful as you can and do not panic!

    Name:  file-RnnkmLwTp3.png
Views: 235
Size:  58.7 KB

    TABLE OF CONTENTS

    0. Where can I get in touch with support?
    1. I have been banned!
    2. I have been hacked!
    3. I want to report a bug/glitch!
    4. I have seen a super broadcast containing phishing links!
    5. Can I be a moderator?
    6. I have bought gems and haven't received them yet!



    0. Where can I get in touch with support?


    1. I have been banned!


    2. I have been hacked!


    3. I want to report a bug/glitch!


    4. I have seen a super broadcast containing phishing links!


    5. Can I be a moderator?


    6. I have bought gems and haven't received them yet!


    Do you have any other support subject you would like to be covered? Reply!
    IF I FORGOT THE GROWID EMAIL,WHERE DO I SEE IT?
    IGN:PigPlayzGT
    GOALS:
    GROWTOKENS:22/100
    DLS:2/20
    MAGPLANTS:0/2
    FRIENDS:85/100


    THIS IS NICE VID,GOOD JOB SYTX,I WATCH TIL END

  20. #20
    Master Sorcerer GrowStone's Avatar
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    Quote Originally Posted by PigPlayzGT View Post
    IF I FORGOT THE GROWID EMAIL,WHERE DO I SEE IT?
    I don't think you can see it
    As hard as a stone
    Web Devops for more than 4 years

    Goals:
    - Get 3 MagPlants (DONE!)
    - Reach level 100 (53/100)

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