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Thread: This Game Has A SERIOUS Problem

  1. #1
    Lesser Wizard kodishim's Avatar
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    Oct 2016
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    Post This Game Has A SERIOUS Problem

    I my self have already been wrongfully banned two times (Currently am banned now permanently but it might and probably will be lifted). The first time was a 60 day ban and it was lifted. In the first incident I could not play Growtopia for ONE WHOLE WEEK (To some of you might sound like i'm over-exaggerating). It's not just the fact that you can't play it's also the uncertainty that triggers anxiety in many people. It took support even a week to respond to me and I was given NO COMPENSATION. I think if they make a mistake they should give compensation as I missed out on a lot of things such as daily quests, role quests and many others. To think that the game you love so much and dedicate so much of your life to could just be accidentally taken away. I also know many other people and some who WERE PERMANENTLY banned for glitches. For those of you know Tery the Youtuber I personally don't think he would be un-banned if he wasn't a Youtuber and recording at least some of the incident. Also why does support answer some mails quick and some none at all or slow. My friend and I both e-mailed support he e-mailed support after me and got a response in a few hours and three days later I've yet to see any sign of a response. I really hate these problems and at the moment of writing this thread am very anxious, sad and frustrated.
    In-game name: Tap Wifi

    List of old names: kodishim, KodiGT

  2. #2
    Master Sorcerer Garade's Avatar
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    Default

    Have you tried waiting patiently (perferrably over a week)
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  3. #3
    Lesser Wizard JonVince2's Avatar
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    The support team takes longer to respond if the case needs further investigation. The team receives hundreds and thousands of tickets daily and every ticket is in queue. The only thing you can do now is to wait for the support team to respond.
    Hello there, enjoy your day.

  4. #4
    Master Sorcerer JimIzPro's Avatar
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    Mar 2018
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    Default

    many people getting banned

    This Game Has A SERIOUS Problem

  5. #5
    Lesser Wizard PokeTrivia's Avatar
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    Aug 2017
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    Thailand 🇹🇭
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    Default

    Good news that there is more mods.
    Hopefully your gonna get unbanned soon (but if u do illegal stuff , no.)
    My name is PokeTrivia

    or that guy who afk forever

    I do cool stuff and hangs out with friend!
    I won't let you down!

  6. #6
    Super Moderator Sabaei's Avatar
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    May 2019
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    Default

    We don't discuss or resolve bans on the forums, if you feel your ban was unjust email Growtopia Support and wait patiently for a response; posting here won't resolve anything.

    Closing this thread.

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