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Thread: Autoban Glitch when joining a world

  1. #1

    Angry Autoban Glitch when joining a world

    I'm making this post to warn you guys because i got automatically banned when going to a world.

    STORY:

    I was just playing the game, buying some things i needed UNTILL i saw a BC saying 'Selling Death Spikes 2K/wl'.
    This was too good to be true so i immediately did /go. I joined the world and literally 0,5 seconds later i got banned.

    Luckily i was fast enough to screenshot to show how i got banned and that i'm innocent. I tried emailing support but i'm getting automated mails like usual.

    I'd like a mod to look into this, i don't know if it was the world (XKURDOZ) that triggered the ban but i was obviously just playing the game as you can see in the screenshots.
    I'd appreciate an unban if that's a possibility.

    (this happened 2 days ago)

    Thanks.

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  2. #2
    Master Sorcerer Cloverlord's Avatar
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    Reach out to support@growtopiagame.com and explain the issue. They are the ones that will be able to help you resolve this issue. Make sure to give them as much detail as you can, screenshots, names, worlds, etc.

    For future reference, if anything sounds too good to be true, it most likely is.

    Good luck!
    IGN: Cloverlord
    Current level: 104
    Discord: Cloverleaf#0258
    My Discord server link: https://discord.gg/Jj5hWy3
    My shop world: LIQUIDMARKET.

  3. #3
    Master Sorcerer BuffaloBom's Avatar
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    Quote Originally Posted by Cexonite View Post
    I'm making this post to warn you guys because i got automatically banned when going to a world.

    STORY:

    I was just playing the game, buying some things i needed UNTILL i saw a BC saying 'Selling Death Spikes 2K/wl'.
    This was too good to be true so i immediately did /go. I joined the world and literally 0,5 seconds later i got banned.

    Luckily i was fast enough to screenshot to show how i got banned and that i'm innocent. I tried emailing support but i'm getting automated mails like usual.

    I'd like a mod to look into this, i don't know if it was the world (XKURDOZ) that triggered the ban but i was obviously just playing the game as you can see in the screenshots.
    I'd appreciate an unban if that's a possibility.

    (this happened 2 days ago)

    Thanks.

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    oof rip new glitch

    ign: cREamNut
    level: 56
    discord tag: BuffaloBom#6062
    my discord server
    add me on roblox
    my youtube channel. subscribe pl0x
    humama hihih


  4. #4
    Master Sorcerer Warfreak10's Avatar
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    got banned in the white door...rip
    ign : Dr. VerdantGate
    im a boy

  5. #5
    Lesser Wizard Punchas's Avatar
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    Really wierd. I wonder what kind of trick they use to make that happen. Obviously made another entrance to not get themselves banned.
    Good leadership is a key to success and success is a key to good leadership.

    IGN: Punchas
    LEVEL: 45
    WORLD: PUNCHASGT
    YT: Puchas Gaming
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    Discord: Paul ( Punchas/Puchy )#2613

  6. #6

    Default

    Quote Originally Posted by Cexonite View Post
    I'm making this post to warn you guys because i got automatically banned when going to a world.

    STORY:

    I was just playing the game, buying some things i needed UNTILL i saw a BC saying 'Selling Death Spikes 2K/wl'.
    This was too good to be true so i immediately did /go. I joined the world and literally 0,5 seconds later i got banned.

    Luckily i was fast enough to screenshot to show how i got banned and that i'm innocent. I tried emailing support but i'm getting automated mails like usual.

    I'd like a mod to look into this, i don't know if it was the world (XKURDOZ) that triggered the ban but i was obviously just playing the game as you can see in the screenshots.
    I'd appreciate an unban if that's a possibility.

    (this happened 2 days ago)

    Thanks.

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    Hey there Cexonite,

    Thanks for bringing this up! I'm passing this to one of my teammates to look into it a bit further. You should receive another response to your ticket within the next few hours!

    ~ Odric

  7. #7

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    Quote Originally Posted by Odric View Post
    Hey there Cexonite,

    Thanks for bringing this up! I'm passing this to one of my teammates to look into it a bit further. You should receive another response to your ticket within the next few hours!

    ~ Odric
    Alrighty, cheers mate.

  8. #8

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    Any news ?

  9. #9
    Master Sorcerer
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    The world XKURDOZ was abandoned. I also really doubt it's something the owner did; it appears you're wearing Rocket Thruster boots which are known for their incompatibilities with anticheat.

    What were you doing before you did /go?

    EDIT: The owner is pretty clueless. Whatever got you banned has nothing to do with the guy.

  10. #10

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    Quote Originally Posted by houzteR View Post
    The world XKURDOZ was abandoned. I also really doubt it's something the owner did; it appears you're wearing Rocket Thruster boots which are known for their incompatibilities with anticheat.

    What were you doing before you did /go?

    EDIT: The owner is pretty clueless. Whatever got you banned has nothing to do with the guy.
    I was wearing The rockert thrusters and plasma hair which let's you jump 15 blocks high. That probably caused it...

    Really unfortunate this happened before summer break .-.

    It also makes no sense that it's a problem wearing those clothes, it shouldn't be a thing that can get banned for that.

    And btw, i was just buying things for my project i was doing. You can see i went from a vend world to my farm world and so i did /go and i got banned.

  11. #11
    Master Sorcerer
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    Quote Originally Posted by Cexonite View Post
    I was wearing The rockert thrusters and plasma hair which let's you jump 15 blocks high. That probably caused it...

    Really unfortunate this happened before summer break .-.

    It also makes no sense that it's a problem wearing those clothes, it shouldn't be a thing that can get banned for that.

    And btw, i was just buying things for my project i was doing. You can see i went from a vend world to my farm world and so i did /go and i got banned.
    Yeah, that's an autoban issue. It was supposed to be fixed, though? Contact support and you'll get unbanned.

  12. #12

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    Quote Originally Posted by houzteR View Post
    Yeah, that's an autoban issue. It was supposed to be fixed, though? Contact support and you'll get unbanned.
    I did that twice, gave them all the proof i had.

    They just replied the 'You were banned because of this: you hacked bla bla bla aka the automated mail. I'm pretty sure they haven't even looked at the mail i sent. That's why i'm trying on the forums.
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    How are they helping me in any way?

  13. #13
    Master Sorcerer SydeWeiz's Avatar
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    When someone reports that they were banned by a glitch, admins will do everything they can to investigate these kinds of matters. I myself can't help you in these situations even How much I wanted to. I'm limited like any other. Moving on... These kinds of bans have never happened to anyone, At least what I know of. Your ban is probably still going in some investigations. It takes time for them to figure out what caused it when there is little detail given, it makes it even harder.

    If they found out that you were somehow hacking or something then you're banned for that.
    IGN: SydeEvil
    Discord: SydeEvil#2924

  14. #14
    Master Sorcerer Astigmatisme's Avatar
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    i bet you're now suspended

  15. #15

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    Quote Originally Posted by Astigmatisme View Post
    i bet you're now suspended
    Nope, 56 days ban buddy.

  16. #16
    Master Sorcerer
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    Quote Originally Posted by Cexonite View Post
    Nope, 56 days ban buddy.
    What you got is an automated reply, everyone gets these. Just talk to one of these community managers or customer support specialists, and they'll help you out. Pretty sure you can dm Neko on Discord, for example.

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