Page 1 of 2 12 LastLast
Results 1 to 20 of 22

Thread: Advanced Account Protection doesnt work

  1. #1

    Post Advanced Account Protection doesnt work

    So i make 4 alt account for geiger farm and i want to activated their AAP. Unfortunately only 1 account got emailed and succeed while the other acc doesnt get that email. What should i do ? Thanks You

  2. #2
    Master Sorcerer QueenChloe's Avatar
    Join Date
    Dec 2017
    Location
    Off
    Posts
    1,142

    Default

    Just wait. Aap doesn't send mails always. Rn my son try log in with new ip and haven't got mail, so he can't log in.
    Level: 125
    Main: QUEENCHLOEGT
    My first farm:CHLOESCASTLE
    Guild home: QUEENSGUILD
    Instagram: QueenChloeGT

  3. #3
    Master Sorcerer Judavid's Avatar
    Join Date
    Nov 2015
    Location
    MACS0647-JD
    Posts
    955

    Default

    Aap is broken I emailed support about it and got a response.
    The new system broke it they are working on a fix bit have no time frame of when it will be done was my reply in less words.

    - - - Updated - - -

    We're experiencing some issues with our mail server after switching to our new support desk. This means that some players may not be receiving emails from our service.

    Our team is aware of this and are currently looking into it. Unfortunately we don't have an estimate on when this will be resolved.

    You may stay up to date concerning this matter on our game forums: https://www.growtopiagame.com/forums/
    IGN - Jud
    Main world - LR

    Goal -
    Title - 07%/100%

  4. #4
    Lesser Wizard Winwood's Avatar
    Join Date
    Jun 2019
    Location
    Singapore
    Posts
    422

    Default

    Hey,

    It seems that many players are having the same issue, including myself. It probably is because the Growtopia mailing system currently has many emails in their queue and is taking quite awhile to send yours out, mine took approximately 3 hours. Either that or their mailing system is undergoing a lag, don’t quote me on that though. But hopefully all goes well for you!

    Cheers.
    “Optimism is the faith that leads to achievement”

  5. #5
    Master Sorcerer Judavid's Avatar
    Join Date
    Nov 2015
    Location
    MACS0647-JD
    Posts
    955

    Default

    Quote Originally Posted by Winwood View Post
    Hey,

    It seems that many players are having the same issue, including myself. It probably is because the Growtopia mailing system currently has many emails in their queue and is taking quite awhile to send yours out, mine took approximately 3 hours. Either that or their mailing system is undergoing a lag, don’t quote me on that though. But hopefully all goes well for you!

    Cheers.
    Ok so it seems to be both ways some get some after hours some don't at all.
    My last Aap email is from June.
    I tried to log in mobile two days ago an I still haven't got one.
    IGN - Jud
    Main world - LR

    Goal -
    Title - 07%/100%

  6. #6
    Lesser Wizard Winwood's Avatar
    Join Date
    Jun 2019
    Location
    Singapore
    Posts
    422

    Default

    Quote Originally Posted by Judavid View Post
    Ok so it seems to be both ways some get some after hours some don't at all.
    My last Aap email is from June.
    I tried to log in mobile two days ago an I still haven't got one.
    Hopefully all works out for you soon!
    “Optimism is the faith that leads to achievement”

  7. #7
    Lesser Wizard iiNoct's Avatar
    Join Date
    Jul 2018
    Location
    Behind you..!
    Posts
    388

    Default

    Someone said that he's already waiting for weeks. Simply their mailing system fked up. Thats all
    Hey!
    Avatar by Memo4ever

  8. #8
    Master Sorcerer Deno855's Avatar
    Join Date
    Jun 2013
    Location
    England
    Posts
    2,789

    Default

    Sooooooooo they said it would of stopped me being hacked but it doesn't even work?
    Not sure why I'm back but I'm back
    IGN: Deno855
    TRUE OG
    Level: 64
    Gems: 263k / 1mil
    WLS: Who even cares its the effort
    Instagram: @deno855_gt

  9. #9
    Master Sorcerer Judavid's Avatar
    Join Date
    Nov 2015
    Location
    MACS0647-JD
    Posts
    955

    Default

    Quote Originally Posted by Deno855 View Post
    Sooooooooo they said it would of stopped me being hacked but it doesn't even work?
    It works you just some get the email verification and others don't.
    Aap is still working.
    IGN - Jud
    Main world - LR

    Goal -
    Title - 07%/100%

  10. #10
    Lesser Wizard iiNoct's Avatar
    Join Date
    Jul 2018
    Location
    Behind you..!
    Posts
    388

    Default

    Quote Originally Posted by Deno855 View Post
    Sooooooooo they said it would of stopped me being hacked but it doesn't even work?
    Basically its stopped you playing the game
    Hey!
    Avatar by Memo4ever

  11. #11
    Master Sorcerer Deno855's Avatar
    Join Date
    Jun 2013
    Location
    England
    Posts
    2,789

    Default

    Quote Originally Posted by iiNoct View Post
    Basically its stopped you playing the game
    How has it stopped me playing the game?
    Not sure why I'm back but I'm back
    IGN: Deno855
    TRUE OG
    Level: 64
    Gems: 263k / 1mil
    WLS: Who even cares its the effort
    Instagram: @deno855_gt

  12. #12
    Master Sorcerer Judavid's Avatar
    Join Date
    Nov 2015
    Location
    MACS0647-JD
    Posts
    955

    Default

    Quote Originally Posted by Deno855 View Post
    How has it stopped me playing the game?
    If you log in from a new device then don't get the email you can't verify the device and can't play. (like me unless I'm at my laptop)
    IGN - Jud
    Main world - LR

    Goal -
    Title - 07%/100%

  13. #13
    Master Sorcerer Deno855's Avatar
    Join Date
    Jun 2013
    Location
    England
    Posts
    2,789

    Default

    Quote Originally Posted by Judavid View Post
    If you log in from a new device then don't get the email you can't verify the device and can't play. (like me unless I'm at my laptop)
    Well no as I didn't get the email but I can still play on my phone its so confusing
    Not sure why I'm back but I'm back
    IGN: Deno855
    TRUE OG
    Level: 64
    Gems: 263k / 1mil
    WLS: Who even cares its the effort
    Instagram: @deno855_gt

  14. #14

    Default

    Because its weird , i do AAP for 4 alt account for like same time but only 1 account got that and i keep trying till today and the other 3 doesnt got that so i ask on this forum what happened

  15. #15
    Banned
    Join Date
    Oct 2018
    Location
    Outside, curing the world
    Posts
    794

    Default

    Quote Originally Posted by Judavid View Post
    Aap is broken I emailed support about it and got a response.
    The new system broke it they are working on a fix bit have no time frame of when it will be done was my reply in less words.

    - - - Updated - - -

    We're experiencing some issues with our mail server after switching to our new support desk. This means that some players may not be receiving emails from our service.

    Our team is aware of this and are currently looking into it. Unfortunately we don't have an estimate on when this will be resolved.

    You may stay up to date concerning this matter on our game forums: https://www.growtopiagame.com/forums/
    Broken growtopia... again...

  16. #16
    Master Sorcerer Judavid's Avatar
    Join Date
    Nov 2015
    Location
    MACS0647-JD
    Posts
    955

    Default

    Quote Originally Posted by -LI0NE- View Post
    Broken growtopia... again...
    Broken because the sent me to the forums and it had nothing about it.
    Ubisoft should be posting shomething about this.
    IGN - Jud
    Main world - LR

    Goal -
    Title - 07%/100%

  17. #17
    Master Sorcerer Deno855's Avatar
    Join Date
    Jun 2013
    Location
    England
    Posts
    2,789

    Default

    Quote Originally Posted by Judavid View Post
    Broken because the sent me to the forums and it had nothing about it.
    Ubisoft should be posting shomething about this.
    I'm sure there working on it. Or there too concentrated on the Console release but a statement would be nice as players could be getting breached any minute and nothing can be done about it
    Not sure why I'm back but I'm back
    IGN: Deno855
    TRUE OG
    Level: 64
    Gems: 263k / 1mil
    WLS: Who even cares its the effort
    Instagram: @deno855_gt

  18. #18
    Master Sorcerer Judavid's Avatar
    Join Date
    Nov 2015
    Location
    MACS0647-JD
    Posts
    955

    Default

    Quote Originally Posted by Deno855 View Post
    I'm sure there working on it. Or there too concentrated on the Console release but a statement would be nice as players could be getting breached any minute and nothing can be done about it
    Aap is still active so your account can't be compromised. However sending me a noreply email with a link to the forums and no information about not receiving the emails is a bit poor.
    They are working on it (see my updated first post) the last bit is a email reply from them.
    IGN - Jud
    Main world - LR

    Goal -
    Title - 07%/100%

  19. #19
    Master Sorcerer Deno855's Avatar
    Join Date
    Jun 2013
    Location
    England
    Posts
    2,789

    Default

    Quote Originally Posted by Judavid View Post
    Aap is still active so your account can't be compromised. However sending me a noreply email with a link to the forums and no information about not receiving the emails is a bit poor.
    They are working on it (see my updated first post) the last bit is a email reply from them.
    Yeah I know its active but it's still abit touch and go if no email is sent
    Not sure why I'm back but I'm back
    IGN: Deno855
    TRUE OG
    Level: 64
    Gems: 263k / 1mil
    WLS: Who even cares its the effort
    Instagram: @deno855_gt

  20. #20
    Lesser Wizard iiNoct's Avatar
    Join Date
    Jul 2018
    Location
    Behind you..!
    Posts
    388

    Default

    Quote Originally Posted by Judavid View Post
    Broken because the sent me to the forums and it had nothing about it.
    Ubisoft should be posting shomething about this.
    You still lucky that they reply your email, some ppl like me didn't even get any single reply. Its been 2 or 3 days, i just worried 'bout my silkworms.
    Hey!
    Avatar by Memo4ever

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •