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Thread: Can't claim rewards on switch

  1. #1
    Knight E_D's Avatar
    Join Date
    Sep 2017
    Location
    United States
    Posts
    78

    Default Can't claim rewards on switch

    I go into the rewards page and select one, but it says you must claim it on club.ubisoft, so I go there and it says you can access it through the in-game menu...? What am I doing wrong
    Quote Originally Posted by BlazeRampageGT
    Quote Originally Posted by DeLixx
    I am selling D4,D5,D6 for 10 Dls total.
    The most i would pay is 70 wls per world .___.
    Good luck selling it:/

  2. #2
    Lesser Wizard Jerryfan's Avatar
    Join Date
    Oct 2015
    Location
    Ireland
    Posts
    465

    Default

    I am having the same issue, I redeemed the 9000 gems and bought the plunger but am getting the same issue you described
    IGN: ShrimpBait

    Surgery in Growtopia


    "Domestic Techie"

  3. #3
    Knight
    Join Date
    Apr 2018
    Location
    4374 Mandan Road
    Posts
    74

    Default

    fully close gt and reopen

  4. #4
    Administrator MsIvy's Avatar
    Join Date
    Aug 2018
    Location
    Somewhere in Growtopia!
    Posts
    97

    Default Try Again

    We have performed a full test of claiming the rewards from Ubiclub and upon returning to the game we are receiving them all (except for wallpapers as they download to your platform device). Please try this again: after claiming the reward from Ubiclub through the in-game flow, please return back to the game and you shall receive your reward whether its an item or gems. Kindly confirm back that you are receiving them in -game after claiming. Thanks!

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