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Thread: Urgent | Cannot reset password

  1. #1
    Master Sorcerer YoMattyGT's Avatar
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    Default Urgent | Cannot reset password

    Whenever I try and reset my password I go to growtopiagame.com press the hamburger icon, then account recovery , then forgot my password and it Brings me here : https://www.growtopiagame.com/account , that link just has a blank page

    Then when I try and press the button in game it brings me here:
    https://www.growtopiagame.com/account.php and this page just says file not found


    I can not reset my password what do I do?
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  2. #2
    Lesser Wizard Udder's Avatar
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    The first link works for me, maybe the website is working again or it was a wifi issue for you.
    Udder
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  3. #3
    Administrator Kairos's Avatar
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    Quote Originally Posted by YoMattyGT View Post
    Whenever I try and reset my password I go to growtopiagame.com press the hamburger icon, then account recovery , then forgot my password and it Brings me here : https://www.growtopiagame.com/account , that link just has a blank page

    Then when I try and press the button in game it brings me here:
    https://www.growtopiagame.com/account.php and this page just says file not found


    I can not reset my password what do I do?
    Hey, the first link worked for me - was able to change my password.
    Try again and let me know if you'll still get the same issue.
    "Instead of seeing what they want you to see, you got to open your brain to the possibilities." - King Bumi.

  4. #4
    Master Sorcerer CzeGamer's Avatar
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    Quote Originally Posted by Kairos View Post
    Hey, the first link worked for me - was able to change my password.
    Try again and let me know if you'll still get the same issue.
    Yesterday I've wanted to reset pass for my alt acc and I've kept getting some errors such as 'page took to long to load' (even tho my internet was really good at the moment) and that blank page error too..
    Rest In Peace, Marley
    My beloved kitty that died 21-23.8.2019, she went missing 21.8.2019, found dead 23.8.2019, I will never ever forget you

  5. #5
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    your wifi/ first link works fine/ php link prolly an error.

  6. #6
    Master Sorcerer MineDeath's Avatar
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    Quote Originally Posted by YoMattyGT View Post
    Whenever I try and reset my password I go to growtopiagame.com press the hamburger icon, then account recovery , then forgot my password and it Brings me here : https://www.growtopiagame.com/account , that link just has a blank page

    Then when I try and press the button in game it brings me here:
    https://www.growtopiagame.com/account.php and this page just says file not found


    I can not reset my password what do I do?
    The link seems to be working, mabye try checking your internet connection. Or if you really want to, you could just try resetting it. Come to think of it, mabye it could just be a problem with the way the button is linked. If thats the case, then you would have to reinstall the game .
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