I would like to ask this question because I have not been online for a few days because my account had a problem and I've already emailed ubisoft support over the past 4 days and I haven't got any single reply. I want to know this to confirm that the support is bombarded by messages. Thanks!

P.S. If there's any moderators or support member viewing this thread, please let me know so I can address my problem to you. Thanks!