Results 1 to 6 of 6

Thread: Did anything "server-breaking" happen?

  1. #1

    Default Did anything "server-breaking" happen?

    Hello!

    I would like to ask this question because I have not been online for a few days because my account had a problem and I've already emailed ubisoft support over the past 4 days and I haven't got any single reply. I want to know this to confirm that the support is bombarded by messages. Thanks!

    P.S. If there's any moderators or support member viewing this thread, please let me know so I can address my problem to you. Thanks!

  2. #2
    Master Sorcerer Pokekid123's Avatar
    Join Date
    Aug 2018
    Location
    Singapore
    Posts
    1,984

    Default

    You sure you used https://support.ubi.com/en-GB/games/5847?platform=9 - this to contact support? If you used support@growtopiagame.com - it’s closed so if you email using that, you won’t receive any messages.

    - - - Updated - - -

    + if you want to private message an administrator on the forums, don’t expect an instant reply.
    IGN [MOBILE/PC] Pokekid123

    Insta account: @pokekidgt

    I don’t farm. Just chill.

  3. #3

    Default

    Yes. I did contact the right support team but it has been 1 week since I received an email and an update regarding my issue.

  4. #4
    Master Sorcerer TurtlePirate's Avatar
    Join Date
    Jun 2018
    Location
    Russia
    Posts
    1,179

    Post

    Quote Originally Posted by Smurfing View Post
    Yes. I did contact the right support team but it has been 1 week since I received an email and an update regarding my issue.
    I'd recommend you to contact Growtopia Support once again, so they could help you this time.

    I'd also recommend you to contact one of Forum Guardians/Moderators/Administrators at Growtopia Forums, because they're able to help you too.
    "Forgiveness doesn't make the other person right; it makes you free."
    - Stormie Omartian

  5. #5

    Default

    Quote Originally Posted by TurtlePirate View Post
    I'd recommend you to contact Growtopia Support once again, so they could help you this time.

    I'd also recommend you to contact one of Forum Guardians/Moderators/Administrators at Growtopia Forums, because they're able to help you too.
    Do you know someone from Forum Guardians/Moderators/Administrators that can help? I don't know anyone from the team except NekoRei, Starkos, and Kairos. Thanks.

  6. #6
    Master Sorcerer Felixcesar15's Avatar
    Join Date
    May 2019
    Location
    Philippines
    Posts
    580

    Default

    remember that support (some said that even new support is also slow)idk why its too slow and some got reply in 1 week or below

    dont reply a another one,it considered a spam,if you dont get any replys in 4 weeks,maybe send another reply? to be sure: dont do that,it can be considered a spam unless someone said its not a spam,also i haven't deal with support since i joined gt,so good luck
    ...

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •