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Thread: Need some assistance for my friend

  1. #1
    Lesser Wizard Superparty's Avatar
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    Default Need some assistance for my friend

    So my friend who is from the USA is having problems joining the game. Every time he joins a world he get's extreme server lag and can only stay online for a couple of seconds before disconnecting and connecting just to get disconnected again.

    He says he has good internet and doesn't know why this is happening also he uses a phone to play the game, not a PC.

    Note: I am from Europe and I'm playing in the same time as him and I don't have any lag and my game does not keep disconnecting me.

    Note 2: Don't try and suggest some these answers:

    "Contacting support" (I don't believe they can do anything about it)
    "Lower your graphics" (Tried it already)
    "Disable broadcasts" (Also tried)
    "Don't enter crowded worlds" (The same thing happens if he joins an empty world)

    I don't know if it's something with the servers because if it was, would't I be affected too?

    If you know anything about this, your help is most appreciated.

  2. #2
    Master Sorcerer UkyoKuonji's Avatar
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    VPN is the only answer but since it is illegal sooooooo.... :[
    On this day, Justice didn't come for you. I did!
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    [QUOTE=UkyoKuonji;4081327[VPN is the only answer but since it is illegal sooooooo.... :[[/QUOTE]

    VPN is only illegal if that person is ban evading. Since the thread-hoster is having issues to the game instability / server lag. A Dev/Admin should notice this thread.


    Also, no need to use VPN cuz the game is lagging? Is it?

  4. #4
    Master Sorcerer UkyoKuonji's Avatar
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    Well he can use VPN to access the server like UK to play with his friend :/
    On this day, Justice didn't come for you. I did!
    All of you, and only one of me.
    Still,I'm not getting paid enough for this.

  5. #5
    Lesser Wizard Superparty's Avatar
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    Quote Originally Posted by UkyoKuonji View Post
    Well he can use VPN to access the server like UK to play with his friend :/
    How would a VPN change the fact that everytime he logs on he disconnects in 5 seconds? I don't see this as a possible solution. VPN is used to change your IP and just makes the connection slower (depends on which one you use but still not a solution).
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    Quote Originally Posted by Superparty View Post
    How would a VPN change the fact that everytime he logs on he disconnects in 5 seconds? I don't see this as a possible solution. VPN is used to change your IP and just makes the connection slower (depends on which one you use but still not a solution).
    Make a thread about " SERVER LAG "

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    Master Sorcerer UkyoKuonji's Avatar
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    Quote Originally Posted by Superparty View Post
    How would a VPN change the fact that everytime he logs on he disconnects in 5 seconds? I don't see this as a possible solution. VPN is used to change your IP and just makes the connection slower (depends on which one you use but still not a solution).
    As far as I know VPN will able to allow you play games on other country smoothly (eg. MOBA games). Well up to you if you believe thats how it works. But I believe you can play on other server using VPN (eg. from UK server to Asia).
    On this day, Justice didn't come for you. I did!
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    Still,I'm not getting paid enough for this.

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    Quote Originally Posted by UkyoKuonji View Post
    As far as I know VPN will able to allow you play games on other country smoothly (eg. MOBA games). Well up to you if you believe thats how it works. But I believe you can play on other server using VPN (eg. from UK server to Asia).
    Practically agreed.
    You can bypass, play to other countrys, change of ip-s and many more.

    Also, are you still experiencing the lag? Ingame.

  9. #9
    Master Sorcerer UkyoKuonji's Avatar
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    Quote Originally Posted by 1NB4 View Post
    Practically agreed.
    You can bypass, play to other countrys, change of ip-s and many more.

    Also, are you still experiencing the lag? Ingame.
    He has good internet so maybe there's no problem with that even if he TRIED to use VPN. Its up to him no one force him tho.
    On this day, Justice didn't come for you. I did!
    All of you, and only one of me.
    Still,I'm not getting paid enough for this.

  10. #10
    Lesser Wizard Recheh's Avatar
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    Quote Originally Posted by Superparty View Post
    So my friend who is from the USA is having problems joining the game. Every time he joins a world he get's extreme server lag and can only stay online for a couple of seconds before disconnecting and connecting just to get disconnected again.

    He says he has good internet and doesn't know why this is happening also he uses a phone to play the game, not a PC.

    Note: I am from Europe and I'm playing in the same time as him and I don't have any lag and my game does not keep disconnecting me.

    Note 2: Don't try and suggest some these answers:

    "Contacting support" (I don't believe they can do anything about it)
    "Lower your graphics" (Tried it already)
    "Disable broadcasts" (Also tried)
    "Don't enter crowded worlds" (The same thing happens if he joins an empty world)

    I don't know if it's something with the servers because if it was, would't I be affected too?

    If you know anything about this, your help is most appreciated.
    I don't suggest you using a VPN unless you have a good one like nordVPN

    Now off to my own suggestion which should be helpful for you and any other people that are having the same problem.

    US normal users nor staff members can't do anything with the info you provided right now.

    Please add this additional info:

    What phone is he/she using?

    When did this occur? (After which specific update? Did it work beforehand?)

    What firmware is the phone?

    What clothes is he/she wearing?(maybe a item is triggering the lag)

    Now when you've done all that foward this to the support (Yes I'm sorry but this is the only way) they are the only ones that can help your friend resolve the issue and possibly fix a bug if it is one. (Your friend must contact support not you)
    Last edited by Recheh; 08-17-2019 at 01:31 PM.
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    Quote Originally Posted by UkyoKuonji View Post
    He has good internet so maybe there's no problem with that even if he TRIED to use VPN. Its up to him no one force him tho.
    What a deadly server indeed.

    - - - Updated - - -

    Quote Originally Posted by Recheh View Post
    The answers you've gotten below aren't that helpful nor suggest going through these (Most good VPNs cost such as NORDVPN)

    Now off to my own suggestion which should be helpful for you and any other people that are having the same problem.

    US normal users nor staff members can't do anything with the info you provided right now.

    Please add this additional info:

    What phone is he/she using?

    When did this occur? (After which specific update? Did it work beforehand?)

    What firmware is the phone?

    What clothes is he/she wearing?(maybe a item is triggering the lag)

    Now when you've done all that foward this to the support (Yes I'm sorry but this is the only way) they are the only ones that can help your friend reaolve the issue and possibly fix a bug if it is one. (Your friend must contact support not you)
    You look like your becoming one of them.

  12. #12
    Master Sorcerer UkyoKuonji's Avatar
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    Quote Originally Posted by 1NB4 View Post
    You look like your becoming one of them.
    A mini-mod has joined the chat.
    On this day, Justice didn't come for you. I did!
    All of you, and only one of me.
    Still,I'm not getting paid enough for this.

  13. #13
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    Quote Originally Posted by UkyoKuonji View Post
    A mini-mod has joined the chat.

    I'm not a toxic guy so I can't just say that word to him.

  14. #14
    Master Sorcerer UkyoKuonji's Avatar
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    Quote Originally Posted by 1NB4 View Post

    I'm not a toxic guy so I can't just say that word to him.
    O well oke. Its not offensive word tho its something that called a Joke. Just like
    *The ancient one has ----?
    On this day, Justice didn't come for you. I did!
    All of you, and only one of me.
    Still,I'm not getting paid enough for this.

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    Quote Originally Posted by UkyoKuonji View Post
    O well oke. Its not offensive word tho its something that called a Joke. Just like
    *The ancient one has ----?
    Ask TurtleP-

  16. #16
    Lesser Wizard Superparty's Avatar
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    Quote Originally Posted by Recheh View Post
    I don't suggest you using a VPN unless you have a good one like nordVPN

    Now off to my own suggestion which should be helpful for you and any other people that are having the same problem.

    US normal users nor staff members can't do anything with the info you provided right now.

    Please add this additional info:

    What phone is he/she using?

    When did this occur? (After which specific update? Did it work beforehand?)

    What firmware is the phone?

    What clothes is he/she wearing?(maybe a item is triggering the lag)

    Now when you've done all that foward this to the support (Yes I'm sorry but this is the only way) they are the only ones that can help your friend resolve the issue and possibly fix a bug if it is one. (Your friend must contact support not you)
    Phone: Moto e5 play 8.0.0

    When: A couple of days ago.

    Items: Buddy Block's head, aurora wings, pristine rod
    Offering world pixel art creation:

    I can make pixel art out of any In-Game item or character for a fee of 10 WLs (paid before making the art)

    You need to provide the blocks

    PM me for more details and if you're interested.

  17. #17
    Lesser Wizard Recheh's Avatar
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    Quote Originally Posted by Superparty View Post
    Phone: Moto e5 play 8.0.0

    When: A couple of days ago.

    Items: Buddy Block's head, aurora wings, pristine rod
    To clarify my suspicion of it being because of the phone can you please one day go to his house (if it's your real life friend) to test if the internet works fine with your phone.

    If not then can you ask your friend to try and possibly use any other device aside from that one to enrule out the possibility of it being that specific phone.

    - - - Updated - - -

    Quote Originally Posted by 1NB4 View Post
    What a deadly server indeed.

    - - - Updated - - -



    You look like your becoming one of them.
    Becoming one of what exactly?
    Hello I'm Recheh, I'm 17 years old.
    Proud PS4 user
    PS4 IGN: Xiaoman12
    Recheh#5381
    Console Growtopia Discord Server https://discord.gg/TkGayKu

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