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Thread: I dont know why i got banned! Im on IOS..

  1. #1
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    Exclamation I dont know why i got banned! Im on IOS..

    I didnt break the rules, i lagged like hell, im on ios.
    All the ios players clearly know that it is impossible to hack on GT
    Ive read that 60 day bans are for hacks, i didn’t hack. If an admins checks this please check the logs or something and tell me why i got banned!
    So far i think i got banned on mistake by a mistake or fault in your auto ban system.
    I lagged heavily but that isnt a reason to ban me guys!
    Seriously i can’t live without growtopia, i cant breathe without knowing why.

  2. #2
    Squire Pbq Growtopia's Avatar
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    Post Possible reasons:

    You might've been accessed in a casino world:
    - Involved in a casino world/game
    - Influenced illegal things before getting banned

    Might've been caught doing something you shouldn't be doing while you are unaware of moderator's existence in your world.

    If you are 100% sure of your innocence I recommend you to talk to the Staff via Growtopia's support system. They are always listening!

  3. #3
    Master Sorcerer Elyrion's Avatar
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    email support we can't help here
    I am LightX, call me Light not Elyrion
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  4. #4
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    Exclamation I haven’t been in a casino world for over 20 seconds, literally.

    Quote Originally Posted by Pbq Growtopia View Post
    You might've been accessed in a casino world:
    - Involved in a casino world/game
    - Influenced illegal things before getting banned

    Might've been caught doing something you shouldn't be doing while you are unaware of moderator's existence in your world.

    If you are 100% sure of your innocence I recommend you to talk to the Staff via Growtopia's support system. They are always listening!
    Ive only entered casinos for 10-20 seconds and to report it and then to leave, i havent exploited, i havent scammed, i havent hosted or participated in a casino.
    I have a yt channel where i recorded some of my gameplay but yet none of them was against the rules.

    Ive messaged support but they never respond!
    I havent asked to be unbanned in support, only for a reason for my ban and yet they havent responded.

  5. #5
    Master Sorcerer FyreX's Avatar
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    emailing support is your best bet; you most likely got false IP banned, meaning someone played under your IP and got IP banned, thus leaving you with a false ban that more often than not doesn't get lifted, and the person who actually is supposed to serve the punishment just switches to another IP and continues like nothing happened.
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  6. #6
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    Quote Originally Posted by FyreX View Post
    emailing support is your best bet; you most likely got false IP banned, meaning someone played under your IP and got IP banned, thus leaving you with a false ban that more often than not doesn't get lifted, and the person who actually is supposed to serve the punishment just switches to another IP and continues like nothing happened.
    Wait what is that even possible
    Holy moly.

    The thing is im not IP banned, im device banned.
    Im not sure why they banned my IOS DEVICE.
    no reason to, yet they did.

  7. #7
    Master Sorcerer Elyrion's Avatar
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    Quote Originally Posted by Fmfieldm View Post
    Wait what is that even possible
    Holy moly.

    The thing is im not IP banned, im device banned.
    Im not sure why they banned my IOS DEVICE.
    no reason to, yet they did.
    Screenshot what it says when u try to get in
    I am LightX, call me Light not Elyrion
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  8. #8
    Master Sorcerer Punchas's Avatar
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    Would recommend to contact support: https://support.ubi.com/en-GB/Games/5847 if you truly believe that you did not deserve to be banned as there's pretty much nothing anyone of us can do about it. They will also be able to explain the reason behind this ban.
    Good leadership is a key to success and success is key to good leadership.

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  9. #9
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    Default This is what it says when i try logging in

    Quote Originally Posted by Elyrion View Post
    Screenshot what it says when u try to get in
    https://gyazo.com/f068889f8016d39ab5d78143ec3eb5bc

  10. #10
    Master Sorcerer Elyrion's Avatar
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    It's caused by you so u have to contact support
    I am LightX, call me Light not Elyrion
    Discord: Light#6018
    Pet Rock Server : https://discord.gg/ZSJc2hS
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  11. #11
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    Default But support won’t contact me back.

    Quote Originally Posted by Elyrion View Post
    It's caused by you so u have to contact support
    Ive messaged them already like twice
    Still no response after like 2 days

  12. #12
    Master Sorcerer Elyrion's Avatar
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    Quote Originally Posted by Fmfieldm View Post
    Ive messaged them already like twice
    Still no response after like 2 days
    eh message them more... (also u sure u message them the right way?)
    I am LightX, call me Light not Elyrion
    Discord: Light#6018
    Pet Rock Server : https://discord.gg/ZSJc2hS
    Join the superior growtopia discord server: https://discord.io/gtgame

    We require Peace and Tranquility

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