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  1. #1
    Lesser Wizard
    Join Date
    May 2019
    Location
    Latvia
    Posts
    232

    Default Title

    Everytime I level up, my game crashes. This is very bad when im BFGing. You know why. I lose gems.

  2. #2
    Lesser Wizard
    Join Date
    May 2019
    Location
    Latvia
    Posts
    232

    Default

    Help please

  3. #3

    Default

    Have you tried re-installing Growtopia?
    If the issue is still there, you might have to contact support.

  4. #4
    Lesser Knight Chowney's Avatar
    Join Date
    Aug 2019
    Location
    Europe
    Posts
    47

    Default

    With a plain statement we unfortunately can't help you to resolve this issue. Please give us more details of the occurence.

    Please add the following info.

    - Device you're using (Phone/PC/Console)

    - What firmware is it (EX: IOS 11)

    - When did the issue start occurring? (Did it happen after a specific update?)

    - What clothes are you wearing? (Some clothes might trigger the occurence)

    - Any error message?

    If you could make a video of this that would also be very helpful as then we can see everything what is going on.
    IGN: Chowney

    a pessimist sees the difficulty in every opportunity;
    an optimist sees the opportunity in every difficulty

    ~ Winston Churchill

  5. #5
    Lesser Wizard
    Join Date
    May 2019
    Location
    Latvia
    Posts
    232

    Default

    Quote Originally Posted by Chowney View Post
    With a plain statement we unfortunately can't help you to resolve this issue. Please give us more details of the occurence.

    Please add the following info.

    - Device you're using (Phone/PC/Console)

    - What firmware is it (EX: IOS 11)

    - When did the issue start occurring? (Did it happen after a specific update?)

    - What clothes are you wearing? (Some clothes might trigger the occurence)

    - Any error message?

    If you could make a video of this that would also be very helpful as then we can see everything what is going on.
    Tablet. Idk by firmware but im guessing android 6.0.1. it started happening today. Im wearing guild nobles carriage, death ray. Only error message is something like "Growtopia stopped responding."

    - - - Updated - - -

    Quote Originally Posted by BeAWolf View Post
    Tablet. Idk by firmware but im guessing android 6.0.1. it started happening today. Im wearing guild nobles carriage, death ray. Only error message is something like "Growtopia stopped responding."
    Oh and I don't use any recording app rn

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