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Thread: What should I do if support never replies?

  1. #1

    Angry What should I do if support never replies?

    Hello I am a suspended player, I got suspended for a misunderstanding by Odric. I have contacted the support on the day when i got banned, they replied me but they didn't specify the case. I asked for further investigation and more specific explanation due to my ban. But they never reply me to this date. I was banned on late June, till now. Was I really wrong? Cuz when I got banned, same time i was in a group call with some of my discord friends, I totally did nothing wrong at all. I have played for 6 years, probably 2000+days already, I never ever share sexual content, till this new Canadian mod suspended me. All those time i spent, effort i made. Even money for gems and more, all gone. 6 years bro, playing same style and same way, till that day...... Bruh. I don't have any big expectations of me getting unbanned, cuz..... It's the Growtopia NOW anyways ¯\_(ツ)_/¯
    Last edited by TAMSUI; 09-04-2019 at 11:03 AM.

  2. #2
    Master Sorcerer RedyMeosjin's Avatar
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    Where did you send it?
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  3. #3
    Master Sorcerer Punchas's Avatar
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    Contact support desk through link and wait for them to answer. If you've been permanently suspended, I guess you've made some serious violations to get to that point as they don't just hand out such bans randomly for no reasons or to innocent players.

    Link: https://support.ubi.com/en-gb/games/5847
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  4. #4
    Lesser Wizard Axzyte's Avatar
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    Quote Originally Posted by TAMSUI View Post
    Hello I am a suspended player, I got suspended for a misunderstanding by Odric. I have contacted the support on the day when i got banned, they replied me but they didn't specify the case. I asked for further investigation and more specific explanation due to my ban. But they never reply me to this date. I was banned on late June, till now. Was I really wrong? Cuz when I got banned, same time i was in a group call with some of my discord friends, I totally did nothing wrong at all. I have played for 6 years, probably 2000+days already, I never ever share sexual content, till this new Canadian mod suspended me. All those time i spent, effort i made. Even money for gems and more, all gone. 6 years bro, playing same style and same way, till that day...... Bruh. I don't have any big expectations of me getting unbanned, cuz..... It's the Growtopia NOW anyways ¯\_(ツ)_/¯
    I remember saying Fk odric boom 1week ban
    Quote Originally Posted by Axzyte View Post
    Hi I'm Axzyte
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    https://www.growtopiagame.com/forums/image.php?type=sigpic&userid=400842&dateline=15630  10791Thanks for this!

  5. #5
    Master Sorcerer Pokekid123's Avatar
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    Quote Originally Posted by Axzyte View Post
    I remember saying Fk odric boom 1week ban
    Yes, that is indeed very offensive - I mean I wouldn’t let anyone get away with that.
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  6. #6
    Master Sorcerer TurtlePirate's Avatar
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    If Growtopia Support didn't notice your message, then I'd recommend you to contact them twice, because they could help you this time.
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  7. #7
    Lesser Knight ArCahyadi's Avatar
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    I sbed "Hoe Mad x24" and boom! Ductaped 8h lol
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  8. #8
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    Try re-checking your email if it got sended or not.
    Some of the emails that hasn't been replied for a month got blacklisted, hopefully your email wasn't,

    Good luck resolving it.

  9. #9

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    Quote Originally Posted by Derpox View Post
    Try re-checking your email if it got sended or not.
    Some of the emails that hasn't been replied for a month got blacklisted, hopefully your email wasn't,

    Good luck resolving it.
    I'm not sure weather it is, iI have a few friends who use their emails to help me get help too, but no replies as well.

    - - - Updated - - -

    Quote Originally Posted by RedyMeosjin View Post
    Where did you send it?
    I sent to the old support, also to the new one.

  10. #10
    Master Sorcerer Recreate's Avatar
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    Quote Originally Posted by Axzyte View Post
    I remember saying Fk odric boom 1week ban
    1 week is like overkill...
    he should have just duct tape you for a day. unless you did it repeatedly ofcourse.
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  11. #11
    Lesser Wizard DoctorNicK's Avatar
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    Punchas says it all, no one gets suspended for no reason. There must have been some violation by you, or someone who knows your password.
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