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Thread: [Merged] 2.997 Issues - Report Here

  1. #41

    Exclamation Windows 7- 64 bit crash / not supported for new Update 2.997 [URGENT]

    Please Answer Dev

    Majority of us cant play anymore, tried run as administrator still same.
    Few of my friend using win10 and can play

    I use intel hd graphic 620 that support openGL up to 4.5
    The client windows not even show up, nor error message, but its appeared in Task Manager, after 30sec, Growtopia.exe is disappeared from Task Manager

    We are worried Now.
    At least please dont rush to update to 2.997

  2. #42
    Master Sorcerer EerieGt's Avatar
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    Bytecode said that it's been forwarded to the team so all we can do now is wait
    IGN:EerieGt

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    Discord: EerieGt#5836

  3. #43

    Exclamation Windows 7- 64 bit crash / not supported for new Update 2.997 [URGENT]

    After some experiment,
    I know that Windows 7 64bit not compatible/crash with updates v2.297

    After installing, if you click the growtopia.exe it will show nothing (windows or message error), wont launch anything.
    but it still apperaring in Task manager only 30sec

    Please Dev fix this, you know alot of ppl still using win7
    Please at least delay the force update until v2.997 is fixed

    - - - Updated - - -

    Please dont delete my thread mod, this is serious case

  4. #44

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    Name:  received_388215218533158.jpeg
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    here are info from event viewer

  5. #45

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    Dev, Mods, Guardian please answer is it intended???

    Growtopia is Life but now its ruined

  6. #46
    Lesser Wizard
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    After I upload the new software, install and when I run the program, it says that growtopia.exe has stopped working.

    Seems like the previous bug is still not fixed or some new bug has emerged.
    Fireball116
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  7. #47
    Lesser Wizard Oakum's Avatar
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    Default New Rendering Is Broken

    I've found some problems with this update's new rendering.

    1) Double shadows: Shadow of my hat stacks on top of the shadow of my mask which stacks on top of the shadow of my face and so on. It creates this annoying dark area inside the shadow of my character, despite only having one light source.
    2) Some pets override others which they previously were overridden by. My Rayman's Fists can no longer hide the ugly Ravens from the Huginn and Muninn Cape.

    Will update later if I find more issues.
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  8. #48

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    Quote Originally Posted by Oakum View Post
    I've found some problems with this update's new rendering.

    1) Double shadows: I'm seeing the shadow of a character wearing no clothes stacked on top of the shadow of my clothing items, creating a darker area inside the shadow of my character.
    2) Some pets override others which they previously were overridden by. My Rayman's Fists can no longer hide the ugly Ravens from the Huginn and Muninn Cape.

    Will update later if I find more issues.
    you are pretty lucky, with win7 64bit i can see nothing. Not even launched

  9. #49
    Lesser Wizard Oakum's Avatar
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    Quote Originally Posted by Ganon View Post
    you are pretty lucky, with win7 64bit i can see nothing. Not even launched
    Haha, hope to see you back online soon (probably never), buddy!
    IGN : HHH

    Farms : 40
    Magplants : 15

    Goals:
    Legendary Title : Not achieved
    Level 125 : Not achieved
    Doctor Title : Not achieved
    Bedrock Glitched World : MALPRACTICE (Fire Wand in Bedrock)

  10. #50

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    Quote Originally Posted by Oakum View Post
    Haha, hope to see you back online soon (probably never), buddy!
    hope all the major issue fixed before force update, or bug and Glitch section will be flooded

  11. #51
    Administrator NekoRei's Avatar
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    Hey guys! We are currently looking into each of the issues reported here. I am also compiling the new ones reported. If you are experiencing any issues since you upgraded to the latest version kindly give us more details about it:
    1. What mobile platform are you using? What version?
    2. What issue are you experiencing?
    3. Would you be able to provide us with steps on how to replicate the issue? If so, please include that as well.

    Also, in case you missed out on the announcement we posted yesterday with regards to our cease of support to Open GL 1.0 on Android you can go here to read more details about it.

  12. #52
    Administrator NekoRei's Avatar
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    Hey guys, thanks for reporting this. Our team is already aware, however, it would indeed help us greatly if you could provide us more details like what your device/system specifications are (to those who already did, thank you!).

  13. #53

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    Quote Originally Posted by NekoRei View Post
    Hey guys, thanks for reporting this. Our team is already aware, however, it would indeed help us greatly if you could provide us more details like what your device/system specifications are (to those who already did, thank you!).
    glad you see my thread Nekorei, my friend and me that encountering this bug all using win 7 64bit, so i guess Dev need to trying using win 7 64bit with latest update.
    I really need help because i hype with new update, but the thing i got is cant play Growtopia for now,
    please dont rush update, please consider to delay the update than forcing updates with a lot of issue
    Thanks thanks Nekorei
    Growtopia is My Life

  14. #54
    Lesser Wizard
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    Quote Originally Posted by NekoRei View Post
    Hey guys, thanks for reporting this. Our team is already aware, however, it would indeed help us greatly if you could provide us more details like what your device/system specifications are (to those who already did, thank you!).
    Using PC, running on Windows 7. Not sure if this helps.
    Fireball116
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    WIKIEVENTZ: guide/recipe to all GT events
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  15. #55
    Administrator NekoRei's Avatar
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    Quote Originally Posted by pannenkoek2012 View Post
    Literally unplayable in full screen mode.
    Heya, we would need more details regarding this:
    - What platform/device are you using? Model?
    - What's the OS or Android Version?

    It would good if you could provide us with your device settings too.

  16. #56
    Administrator NekoRei's Avatar
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    We tried replicating the issue on 2 different PC using Windows 7 64-bit but the crash is not happening on our end. Could you guys please provide us with the other drivers in your PC.

    It would be good if you could private message me a screenshot of your system tab and display tab so we could compare it with what we have and to the other experiencing this, just to find a common ground to know what could be causing this.

  17. #57
    Administrator NekoRei's Avatar
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    Quote Originally Posted by hariakhito View Post
    Players are facing problems when game crashes on trade, on world enter.
    Some players can't even open growtopia file anymore, android users instantly crashing.

    Stay at version 2.996.
    We were able to replicate this issue and fix should be available soon. Thanks for providing details about this bug

  18. #58
    Administrator NekoRei's Avatar
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    Quote Originally Posted by Jedaki View Post
    There is some I dont know / remember so post some other ones you have found :3

    -Gazette loads slower (for me idk if for everyone)
    -The buttons you see when you open the game seem smaller
    -Half of the screen black and game is distorted. (Not sure if this works on all devices, but I'm using android: Open gt normally and log in. Click on the button that shows all apps currently open, then open growtopia again and boom you did it.
    -Game doesn't open for some people
    -Game Crashes during trading? (some people said this happened, hasn't happened to me though.)
    -Half of the screen black and game is distorted. (Not sure if this works on all devices, but I'm using android: Open gt normally and log in. Click on the button that shows all apps currently open, then open growtopia again and boom you did it.
    NekoRei: This is already a known issue. Use sleep mode and reopen phone as a work around for now. This will be soon fixed in our future updates.

    -Game doesn't open for some people
    NekoRei: What platform are you using (PC or Mobile)?
    What device (If mobile what phone, if PC is it laptop or desktop + what are the system specifications)?
    What's the mode? What's the version?
    What's the device settings?


    -Game Crashes during trading? (some people said this happened, hasn't happened to me though.)
    NekoRei: Fix should be available for this soon.

  19. #59

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    Quote Originally Posted by NekoRei View Post
    We tried replicating the issue on 2 different PC using Windows 7 64-bit but the crash is not happening on our end. Could you guys please provide us with the other drivers in your PC.

    It would be good if you could private message me a screenshot of your system tab and display tab so we could compare it with what we have and to the other experiencing this, just to find a common ground to know what could be causing this.
    thats bit strange because of all my friend playing growtopia with win7 64bit is encounter the same problem,
    Sure i will PM the system and display tab on my Pc for the sample, i will cooperate a lot because i want to play GT with the cool new IOTM

  20. #60
    Administrator NekoRei's Avatar
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    Quote Originally Posted by Ganon View Post
    thats bit strange because of all my friend playing growtopia with win7 64bit is encounter the same problem,
    Sure i will PM the system and display tab on my Pc for the sample, i will cooperate a lot because i want to play GT with the cool new IOTM
    Also, include the graphics card and drivers information you may have. Can you also ask your friends to provide the same so we can compare? Please, it would be very helpful if they can.

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