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Thread: [Merged] 2.997 Issues - Report Here

  1. #221

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    my game crashes when I try to trade after accepting trade the first time
    Yeeeeeet )))))))))))
    I break chands every day how about u?

  2. #222
    Master Sorcerer IWasWeird's Avatar
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    Quote Originally Posted by Baskerville View Post
    Hey Florina,



    Did you update your drivers like I asked here? If it is still not working for you, please send us your DxDiag file info (via Support Ticket or Private Message) if you have not done so already. The more information we have, the easier it is to find the source of the problem.

    ~ Baskerville
    im having problem with PM's the copy of DxDiag is way too long 32k characters and it exceeds the PM character limit of 5000 letters how do i do this

    edit : nvm ima try support ticket
    edit v2: how do i send support ticket oof
    I'm yet to be weird, same goes to others.

    IGN : iCreace | Discord : weird#3325


    "An idot growtopian with weird dreams!"

    Quote Originally Posted by Baskerville View Post
    Ok Boomer, thanks for asking!

  3. #223
    Squire Northe's Avatar
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    Angry SAME PROBLEM

    Quote Originally Posted by RaffyPrd View Post
    Attachment 225221

    Please help me
    I don't know why my growtopia was bug like a monochrome xD
    ME EITHER NOT SHOWING THE PLAY OR ELSE its was COMPLETELY BLACK!

  4. #224

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    Quote Originally Posted by IWasWeird View Post
    im having problem with PM's the copy of DxDiag is way too long 32k characters and it exceeds the PM character limit of 5000 letters how do i do this

    edit : nvm ima try support ticket
    edit v2: how do i send support ticket oof
    actually they only need system and display section, so you dont need to copy other section, that would be fit below 5000 char. That what i done before

  5. #225
    Master Sorcerer Warfreak10's Avatar
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    Default I cant play gt on pc

    The administrator said we need to update the graphic card
    But when i scan the graphic card,mine is up to date but i cant even open growtopia

  6. #226

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    Quote Originally Posted by akyodes47 View Post
    Before updating to v 2.997 I can play Growtopia... but after updating to v 2.997 I can't run and play Growtopia...
    Please Help !!! (Device Computer)
    Ty For Answer


    IGN : akyodes47
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    Have 1 DL and 70 WL
    you are not alone, me too and a alot growtopians.
    we talk about this before 2 oct and the dev working on it now,

    You can help by sending Kairos/Baskerville your dxdiag.txt System and Display section like what we all do, so it would help the Dev to fix this issue.Faster..

  7. #227
    Master Sorcerer ArtloS's Avatar
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    Quote Originally Posted by Ganon View Post
    you are not alone, me too and a alot growtopians.
    we talk about this before 2 oct and the dev working on it now,

    You can help by sending Kairos/Baskerville your dxdiag.txt System and Display section like what we all do, so it would help the Dev to fix this issue.Faster..
    How to get the dxdiag.txt?
    Ign/GrowID: Artlos
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  8. #228

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    Quote Originally Posted by Warfreak10 View Post
    The administrator said we need to update the graphic card
    But when i scan the graphic card,mine is up to date but i cant even open growtopia
    i believe this isnot graphic card problem, mine also is up to date, and still cant launch the game.

    Please if you can help, send your dxdiag.txt System and Display section to Kairos/Baskerville, it would help the dev solve this issue faster

  9. #229
    Master Sorcerer Corrects's Avatar
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    Quote Originally Posted by ArtloS View Post
    How to get the dxdiag.txt?
    WIN + r

    Then type in dxdiag

  10. #230
    Master Sorcerer Cloverlord's Avatar
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    Default

    Welcome to the forum!

    You can share the image you attached in this thread, it is the official thread regarding issues in the new Growtopia client. Adding your device model/PC specs is also recommended. You could also reach out to support and share the details there as well.
    IGN: Cloverlord
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  11. #231

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    Quote Originally Posted by Corrects View Post
    WIN + r

    Then type in dxdiag
    true, open dxdiag, then click copy to text or simillar name command button, that generate dxdiag.txt, open it up then copy system and display section to Kairos/Baskerville, that will help

  12. #232
    Master Sorcerer Cloverlord's Avatar
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    Default

    Hello, check out this thread, as it is the official thread for the issues in this new Growtopia client. It helps to share your device model/PC specs as well, to help solve the issues faster.

    You can also reach out to support and share the information there as well.
    IGN: Cloverlord
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    My shop world: LIQUIDMARKET.


  13. #233
    Master Sorcerer IWasWeird's Avatar
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    Quote Originally Posted by Ganon View Post
    actually they only need system and display section, so you dont need to copy other section, that would be fit below 5000 char. That what i done before
    i sent the dxdiag through pastebin i dont think its a good idea so i made it unlisted

    i really wanna play rn lmao


    - - - Updated - - -

    Quote Originally Posted by Baskerville View Post
    Hey IWasWeird,



    We're still working on fixing up all the reported issues. It will take a bit more time for some though. The biggest priority is to resolve the PC issues, afterwards we will take care of the sound problems and anything else.

    ~ Baskerville
    thanks for the info
    I'm yet to be weird, same goes to others.

    IGN : iCreace | Discord : weird#3325


    "An idot growtopian with weird dreams!"

    Quote Originally Posted by Baskerville View Post
    Ok Boomer, thanks for asking!

  14. #234

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    Quote Originally Posted by IWasWeird View Post
    i sent the dxdiag through pastebin i dont think its a good idea so i made it unlisted

    i really wanna play rn lmao
    Baskerille says they cannot download thing from link/uploader site, for security purpose,
    Thats why Baskerville ask for copy paste context of the Dxdiag.txt.

    Yea i fell the same, i miss my GT world

  15. #235
    Master Sorcerer Cloverlord's Avatar
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    You can share the issues you are having in this thread, as it is the official thread for the errors in the new client. If you decide to make a post, please share your device model/PC specs as it may help solve the issues sooner.

    You can also reach out to support and share the information there as well.
    IGN: Cloverlord
    Current level: 107
    Discord: Cloverleaf#0258
    Instagram: @cloverlordgt
    My shop world: LIQUIDMARKET.


  16. #236
    Master Sorcerer IWasWeird's Avatar
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    Quote Originally Posted by Ganon View Post
    Baskerille says they cannot download thing from link/uploader site, for security purpose,
    Thats why Baskerville ask for copy paste context of the Dxdiag.txt.

    Yea i fell the same, i miss my GT world
    nah they wont download it as its visible to everyone online
    (but ok i dun wanna spam them with mails oof)
    I'm yet to be weird, same goes to others.

    IGN : iCreace | Discord : weird#3325


    "An idot growtopian with weird dreams!"

    Quote Originally Posted by Baskerville View Post
    Ok Boomer, thanks for asking!

  17. #237

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    Quote Originally Posted by IWasWeird View Post
    nah they wont download it as its visible to everyone online
    (but ok i dun wanna spam them with mails oof)
    yea, at least try once to send copy paste of dxdiag.txt system and display section.trust me it will help, then we only can sit and wait..

  18. #238
    Lesser Wizard
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    Quote Originally Posted by Yordama View Post
    Hi, same for me here. Am using windows 10

    Also, can someone tell me how to attach a Dxdiag file into a PM? I wanna send it over to Nekorei via PM as she requested. Or do i have to go through ubisoft support (which i know can receive Dxdiag but is usually slow)?
    Just go to the windows icon, left click it, and look for "help and support". search dxdiagnostic. It will give u a link and u can open it. I believe @Baskerville or @nekorei sent a link on the info to send them. Basically is the system and display.

    You can save the dxdiagnostic info as text. Open it and u can extract the relevant info to send to them.
    Fireball116
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  19. #239
    Master Sorcerer xKaizoku's Avatar
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    Quote Originally Posted by xKaizoku View Post
    self explanatory picture. unless u cant see properly, its windows xp
    Attachment 225209
    can u stop ignoring this


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  20. #240
    Master Sorcerer IWasWeird's Avatar
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    its been a whole day now
    I'm yet to be weird, same goes to others.

    IGN : iCreace | Discord : weird#3325


    "An idot growtopian with weird dreams!"

    Quote Originally Posted by Baskerville View Post
    Ok Boomer, thanks for asking!

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