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Thread: Today is a sad day...

  1. #1

    Default Today is a sad day...

    My previous posts were talking about how to change my email because the one I used for Growtopia was deleted. Here is the email I got back. Name:  bruhmoment.JPG.png
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    I am very sad to hear this, even though the mods or support could have taken the time to ask me proof of my account. I have many worries now, because my account could get hacked. Yes, I have a vault, but someone could name-change the world and remove the lock from it. Worries aside, I might have to make a new account.

    I edited this because I worry some people do not understand sarcasm.
    Last edited by Traiist; 10-09-2019 at 05:03 AM.
    My favorite item is the diamond flashaxe, though I can't afford it.

  2. #2
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    oh well. ‏‏‎

  3. #3
    Master Sorcerer Shawn Wilson's Avatar
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    Make a new email and account. Transfer everything into that new account.

    Your email is your internet identity card. How Growtopia is treating your situation is no different than how Steam or any others would treat the same situation.

    They don't attach emails to most internet accounts for giggles. It's not that they are busy. That is just protocol.

  4. #4
    Master Sorcerer Axzyte's Avatar
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    OMG WE HAVE THE SAME PROBLEM, but Ubisoft is useless they sent me only a hint they don't understand what deleted means...btw I have emailed them 4 days ago we currently are hopeless.
    Quote Originally Posted by Axzyte View Post
    Hi I'm Axzyte
    GrowID: Alixity
    Status: Poor

    Goals:
    Get WOTD
    Get Focused Eyes
    https://www.growtopiagame.com/forums/image.php?type=sigpic&userid=400842&dateline=15630  10791Thanks for this!

  5. #5
    Master Sorcerer RaySia's Avatar
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    Quote Originally Posted by Axzyte View Post
    OMG WE HAVE THE SAME PROBLEM, but Ubisoft is useless they sent me only a hint they don't understand what deleted means...btw I have emailed them 4 days ago we currently are hopeless.
    Why did it got deleted on the first place?



  6. #6
    Peasant
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    Default Hioe this can help you

    You can try going to your setting to see what email was looged into your phone from accounr,probably you may be able to find back your email.
    Hopes it help

  7. #7
    Master Sorcerer Axzyte's Avatar
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    Quote Originally Posted by Extoric Gt View Post
    You can try going to your setting to see what email was looged into your phone from accounr,probably you may be able to find back your email.
    Hopes it help
    Exactly what Gatello told me, sorry won't work. WELCOME TO FORUMS!
    Quote Originally Posted by Axzyte View Post
    Hi I'm Axzyte
    GrowID: Alixity
    Status: Poor

    Goals:
    Get WOTD
    Get Focused Eyes
    https://www.growtopiagame.com/forums/image.php?type=sigpic&userid=400842&dateline=15630  10791Thanks for this!

  8. #8

    Default

    Quote Originally Posted by Axzyte View Post
    OMG WE HAVE THE SAME PROBLEM, but Ubisoft is useless they sent me only a hint they don't understand what deleted means...btw I have emailed them 4 days ago we currently are hopeless.
    At least I know I'm not alone!
    My favorite item is the diamond flashaxe, though I can't afford it.

  9. #9
    Master Sorcerer Rimuoi's Avatar
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    My day always sad umm
    🇮🇩Rimuoi


    Play Growtopia Since August 2018 (actually 2016 but only 1month)


    Instagram: @Rimuoi._


    This my Goal
    Quote Originally Posted by Gloxinia View Post
    I'm trying become a normal human that never giveup

  10. #10

    Default

    Quote Originally Posted by RaySia View Post
    Why did it got deleted on the first place?
    Accidental name change. IT WASN'T EVEN MY FAULT!
    This is why you don't give your cousins your computer.
    My favorite item is the diamond flashaxe, though I can't afford it.

  11. #11
    Master Sorcerer Corrects's Avatar
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    Quote Originally Posted by Traiist View Post
    Accidental name change. IT WASN'T EVEN MY FAULT!
    This is why you don't give your cousins your computer.
    And? You're blaming Ubisoft now for your cousin's mistake.
    I LOVE GROWTOPIA

  12. #12
    Master Sorcerer RaySia's Avatar
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    Quote Originally Posted by Traiist View Post
    Accidental name change. IT WASN'T EVEN MY FAULT!
    This is why you don't give your cousins your computer.
    Exactly what Corrects said. Emails don’t just get deleted without any reasons. You can’t just blame Ubisoft for something they don’t have controls of outside the game.



  13. #13
    Master Sorcerer Astigmatisme's Avatar
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    can we just delete cousins from the face of the universe
    h

  14. #14

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    Quote Originally Posted by Corrects View Post
    And? You're blaming Ubisoft now for your cousin's mistake.
    I wasn’t blaming Ubisoft for anything? I only wanted to share and see if anyone else had this problem, no need to act so hostile.
    My favorite item is the diamond flashaxe, though I can't afford it.

  15. #15
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    I kinda need to change my email too, because I can't connect to the one I used for my in-game account (my current email is the one I used for my old forum account)

    Never Actually got the courage to message Ubisoft though...

    Even though they sayd, that If you bought some IAPs a while ago, you might use it as proof... And I probably bought enough and long ago enough for proof...

  16. #16
    Lesser Wizard Winwood's Avatar
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    Hey,

    The reason why they only agree to make changes to an account using the same email address that the account is tied with is because of security reasons. Anyone could try to compromise your account by telling support that they lost their account which belongs to somebody else.

    But all in all, I wish you all the best with your account(s).
    Hey there, I’m Winwood. Really old player from January 2014.

    Ways to contact me:
    Instagram: Winwoodgt
    Discord: Winwood#0001
    In-game name: Winwood

    Have fun and stay safe out there!

  17. #17
    Master Sorcerer Axzyte's Avatar
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    Quote Originally Posted by Winwood View Post
    Hey,

    The reason why they only agree to make changes to an account using the same email address that the account is tied with is because of security reasons. Anyone could try to compromise your account by telling support that they lost their account which belongs to somebody else.

    But all in all, I wish you all the best with your account(s).
    lolizzzzzzzzz
    Quote Originally Posted by Axzyte View Post
    Hi I'm Axzyte
    GrowID: Alixity
    Status: Poor

    Goals:
    Get WOTD
    Get Focused Eyes
    https://www.growtopiagame.com/forums/image.php?type=sigpic&userid=400842&dateline=15630  10791Thanks for this!

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