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Thread: Growtopia doesn't start.. still?

  1. #21

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    Quote Originally Posted by Nopleb View Post
    I'm sure listing your computer specs will help a lot so the developers can look into it.

    Other than that I hope your issue will be resolved soon and you can enjoy Growtopia once again!
    Good luck and have fun!
    Okay , Thanks!

  2. #22
    Master Sorcerer Vale0203's Avatar
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    holy thats low specs lol

  3. #23
    Administrator Ayame's Avatar
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    Hi everyone. Just wanted to inform you all that we're still working on these issues and that we're still collecting DxDiag files. We encourage you to contact Support Team via this link, please inform them about the issues you currently experience with the game, with as much details as possible (including your full DxDiag file). We can also suggest you to try to play the game on other platforms, at least until we find a solution.

    Also, in case you didn't, please try installing test build which you can find here, since it's known that it helped many players who had similar issues.

  4. #24
    Master Sorcerer ArtloS's Avatar
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    Quote Originally Posted by Ayame View Post
    Hi everyone. Just wanted to inform you all that we're still working on these issues and that we're still collecting DxDiag files. We encourage you to contact Support Team via this link, please inform them about the issues you currently experience with the game, with as much details as possible (including your full DxDiag file). We can also suggest you to try to play the game on other platforms, at least until we find a solution.

    Also, in case you didn't, please try installing test build which you can find here, since it's known that it helped many players who had similar issues.
    Oh please, I'VE SEND IT ALOT OF TIME ALREADY!

    - - - Updated - - -

    Quote Originally Posted by xKaizoku View Post
    same mine still doesnt open, im slowly losing interest in this game since i cant play on pc which i normally spend hours on
    Well, we miss the halloween and that's ubisoft fault. They should do something! Really this is irritating me
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  5. #25

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    Quote Originally Posted by Ayame View Post
    Hi everyone. Just wanted to inform you all that we're still working on these issues and that we're still collecting DxDiag files. We encourage you to contact Support Team via this link, please inform them about the issues you currently experience with the game, with as much details as possible (including your full DxDiag file). We can also suggest you to try to play the game on other platforms, at least until we find a solution.

    Also, in case you didn't, please try installing test build which you can find here, since it's known that it helped many players who had similar issues.

    Yeah, i opened a ticket and it was closed because of inactivity. It was all your fault to not to reply. Better quit playing.

  6. #26
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    if you are talking about the black screen glitch on the new version Odric said it will be fixed within the next update.

  7. #27
    Master Sorcerer xKaizoku's Avatar
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    Quote Originally Posted by zatto_ View Post
    Yeah, i opened a ticket and it was closed because of inactivity. It was all your fault to not to reply. Better quit playing.
    lmao, they are indirectly encouraging players to quit this game.
    experts taking one month to fix this problem is just very disappointing


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  8. #28
    Master Sorcerer ArtloS's Avatar
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    Quote Originally Posted by Cieling View Post
    if you are talking about the black screen glitch on the new version Odric said it will be fixed within the next update.
    Proof?????
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  9. #29
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    Quote Originally Posted by ArtloS View Post
    Proof?????
    Ask him if u want he couldnt tell me when the next update is but he said it will surely be fixed in the next update

  10. #30
    Master Sorcerer ArtloS's Avatar
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    Is it fixed?
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  11. #31
    Master Sorcerer ArtloS's Avatar
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    Odric if you read this thread please tell me if the glitch will be fixed in next update or not. I'm pretty curious I want to play GT
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  12. #32
    Master Sorcerer ArtloS's Avatar
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    Bumpy bumpy bump, please give me some info anyone of ubisoft team.
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  13. #33
    Administrator Ayame's Avatar
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    Hi,

    I'm sorry but we still don't have any news, however, we want to assure everyone that we didn't stop working on the issue. We'll make sure to inform you when we have any news so kindly do not bump this topic nor open new ones, it won't make the process of sorting the issue any faster.

    Also, we encourage you to try playing the game on other platforms, so you won't miss on new events and content we're releasing.

    Thank you all for your patience and understanding.

  14. #34
    Master Sorcerer ArtloS's Avatar
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    Quote Originally Posted by Ayame View Post
    Hi,

    I'm sorry but we still don't have any news, however, we want to assure everyone that we didn't stop working on the issue. We'll make sure to inform you when we have any news so kindly do not bump this topic nor open new ones, it won't make the process of sorting the issue any faster.

    Also, we encourage you to try playing the game on other platforms, so you won't miss on new events and content we're releasing.

    Thank you all for your patience and understanding.
    The problem is that I don't have other platform.

    - - - Updated - - -

    Quote Originally Posted by Cieling View Post
    if you are talking about the black screen glitch on the new version Odric said it will be fixed within the next update.
    So you lied.
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  15. #35
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    Update drivers and Update to Windows 10 if the drivers don't work...
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  16. #36
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    Quote Originally Posted by ArtloS View Post
    The problem is that I don't have other platform.

    - - - Updated - - -



    So you lied.
    I for myself know i didnt lie beacuse odric said that it will be fixed in the next update and i saw it with my own eyes i alrd told u u can ask him if u want

  17. #37
    Master Sorcerer xKaizoku's Avatar
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    Quote Originally Posted by Cieling View Post
    I for myself know i didnt lie beacuse odric said that it will be fixed in the next update and i saw it with my own eyes i alrd told u u can ask him if u want
    how can it be fixed when other admins said they are still trying to determine the cause


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  18. #38
    Master Sorcerer ArtloS's Avatar
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    Has the black screen glitch fixed yet?
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  19. #39

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    Quote Originally Posted by ArtloS View Post
    Has the black screen glitch fixed yet?
    İ tkhink dont!Because BUGISOFT worker still doesnt work

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