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Thread: Do You think the ban system is now cruel?

  1. #41
    Master Sorcerer Noodle905's Avatar
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    Quote Originally Posted by Baskerville View Post
    Only some Mods in the game are also working on support tickets, but if you complain about a moderator for example, we make sure that not the same person is going to work on the appeal to make this more fair.


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    This is a blatant lie. I have multiple friends who have been suspended by a specific moderator from the Canadian support staff, and that same Canadian support staff member replied to their ban appeal emails.
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  2. #42

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    Quote Originally Posted by Noodle905 View Post
    This is a blatant lie. I have multiple friends who have been suspended by a specific moderator from the Canadian support staff, and that same Canadian support staff member replied to their ban appeal emails.
    Without going into further detail about the specifics of our system, you do have the option to appeal a ban or suspension.

    A moderator that handled the in-game sanction could be answering the ticket as well since we cover different times.

    You're always welcome to appeal and ask that someone else look into your case while providing us with more information.

    That said, it's rare that appeals are legitimate. We also will not continue to respond if we have made it very clear that the punishment will remain.
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  3. #43
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    Quote Originally Posted by Daewud View Post
    Without going into further detail about the specifics of our system, you do have the option to appeal a ban or suspension.

    A moderator that handled the in-game sanction could be answering the ticket as well since we cover different times.

    You're always welcome to appeal and ask that someone else look into your case while providing us with more information.

    That said, it's rare that appeals are legitimate. We also will not continue to respond if we have made it very clear that the punishment will remain.
    he has appealed and keep getting a kinda bot respond like a copy and paste respond wew
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  4. #44
    Lesser Knight GrowSans's Avatar
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    Quote Originally Posted by Helper_ View Post
    Do you think the ban system is now too harsh?

    if people swears do they get banned forever? or if you have a world that has story that is not for kids and its closed for months will you get suspended forever?
    Sometimes it can go over the top, i agree with you with that, but the purpose of doing so is to at least remove these players out of the community before any negative harm can be done or spread.
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  5. #45
    Master Sorcerer Noodle905's Avatar
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    There is a somewhat valid reason for Growtopia's extremely harsh punishment system, and that is the game's indended audience. In order to keep the game rated as "y12" or whatever it is, it has to be a clean and inviting place for children to attend.

    The average age of a forumer is well above twelve, but you have to remember 90% of the playerbase who you don't really see and are just children playing the game.

    Despite all of this, I am not sure if I have seen a single MMO with such a strict punishment system other than perhaps Roblox, who has an even younger target audience.

    In the end, you must remember Ubisoft's best interests will always be put before the community, because if those fall, there won't be a game to play in the first place.
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  6. #46
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    Quote Originally Posted by GrowSans View Post
    Sometimes it can go over the top, i agree with you with that, but the purpose of doing so is to at least remove these players out of the community before any negative harm can be done or spread.
    just suspend 80% of growtopian then cuz thats the amount of toxic players ingame allso its not like they dont hear the f word in real ljfe and the other bad words growtopia is almost like reality just accept it
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  7. #47
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    Quote Originally Posted by HugeLock View Post
    In most cases they give you a warning for fowl language, if you continue, they may tape you or even ban you for a short while.

    The punishments should also serve as an example for others not to do it, and that's why some may consider it as a bit cruel.
    I never got a warning a few years back , I did it once and got taped for 7 days instantly without warning..
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  8. #48
    Master Sorcerer HugeLock's Avatar
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    Quote Originally Posted by YoMattyGT View Post
    I never got a warning a few years back , I did it once and got taped for 7 days instantly without warning..
    Depends on the circumstances.
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  9. #49
    Master Sorcerer isla247's Avatar
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    Quote Originally Posted by Daewud View Post
    Without going into further detail about the specifics of our system, you do have the option to appeal a ban or suspension.

    A moderator that handled the in-game sanction could be answering the ticket as well since we cover different times.

    You're always welcome to appeal and ask that someone else look into your case while providing us with more information.

    That said, it's rare that appeals are legitimate. We also will not continue to respond if we have made it very clear that the punishment will remain.
    I think this is not true. I have not once disrespected any moderators OR ubistaff and have been directly attacked multiple times. I have already faced my ban long ago and rarely log in to play anymore. (never once evaded)

    However, I feel attacked and hurt that the moderators have some sort of personal vendetta against me for reasons I do not know of. I will not disclose the reasons as of why I was banned. However, I can say that the moderator team should at least show some evidence as to the reason of the ban instead of just saying "we will not reply to any more emails" without answering any further inquiries and providing proof of their claims.
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  10. #50
    Lesser Wizard Zynek3's Avatar
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    As said by a famous book author, "should we judge a person based one mistake they made in their life?" I mean think about it. Say you sell literally idk a huge lock for a penny. That's against the rules an suspended able but really it doesn't seem like that much but they get the same punishment as a person who sold 500dls. Perm bans shouldn't exist at all. People are bound to learn from their mistake with a TIMED REASONABLE ban and reason why instead of an upfront perm ban. This is ridiculous.
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  11. #51
    Lesser Wizard 10bang's Avatar
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    Quote Originally Posted by Zynek3 View Post
    As said by a famous book author, "should we judge a person based one mistake they made in their life?" I mean think about it. Say you sell literally idk a huge lock for a penny. That's against the rules an suspended able but really it doesn't seem like that much but they get the same punishment as a person who sold 500dls. Perm bans shouldn't exist at all. People are bound to learn from their mistake with a TIMED REASONABLE ban and reason why instead of an upfront perm ban. This is ridiculous.
    Perma's are a bit much imo and like you said people learn from there mistakes.
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  12. #52
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    I guess they aren't too keen on giving out second chances for people so they banish them permanently even if it's not such a big deal considering what kind of affection it had to the community overall. Although it clear message that mercy won't be shown to rule-breakers even if it's a minor issue.
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  13. #53
    Lesser Wizard Zynek3's Avatar
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    I don't see why or how account trading or dl selling is such a huge deal. On a lot of other trading games of all types there's tons of out of game selling and there's not much the games do about it. It's just something that happens, will continue to happen and there's not much to do about it. If anything it should be embraced considering everyone left is doing SOMETHING against the rules. Not only that but that's punishing both people, the seller because there's no point of returning and of the seller cus now they're banned (likely permanently) and they quit too.
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  14. #54
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    Quote Originally Posted by Zynek3 View Post
    I don't see why or how account trading or dl selling is such a huge deal. On a lot of other trading games of all types there's tons of out of game selling and there's not much the games do about it. It's just something that happens, will continue to happen and there's not much to do about it. If anything it should be embraced considering everyone left is doing SOMETHING against the rules. Not only that but that's punishing both people, the seller because there's no point of returning and of the seller cus now they're banned (likely permanently) and they quit too.
    its a big deal for them because they are losing money or not earning money because who would buy 1dl and 25 wls for $13.99 (cdn) if you can get dls for 2-4 dollars each meaning they wont buy gems from them anymore and also they are evading from paying taxes
    Last edited by Helper_; 11-21-2019 at 01:35 AM. Reason: typo
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  15. #55
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    Hi, we understand that sometimes you might feel like the ban is given unfairly or based on personal bias. But just like players are bound by The Growtopian Code and its rules, the moderators and staff members are also bound by our internal rules which imply that none of us can give bans without following the proper procedure. Furthermore, all the reasons for bans are logged and players are welcome to appeal and learn those reasons, as Daewud stated. So if any of you still have doubts regarding the ban you received, please appeal about it here: https://support.ubi.com/en-AU/Faqs/0...count-sanction

  16. #56
    Master Sorcerer isla247's Avatar
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    Quote Originally Posted by Ayame View Post
    Hi, we understand that sometimes you might feel like the ban is given unfairly or based on personal bias. But just like players are bound by The Growtopian Code and its rules, the moderators and staff members are also bound by our internal rules which imply that none of us can give bans without following the proper procedure. Furthermore, all the reasons for bans are logged and players are welcome to appeal and learn those reasons, as Daewud stated. So if any of you still have doubts regarding the ban you received, please appeal about it here: https://support.ubi.com/en-AU/Faqs/0...count-sanction
    Why do all of u post publicly things that you do not follow?
    I simply ask for the reason of my ban, and after given my reason they said they will not respond to anymore emails lol.

    The ban is entirely false too. Never got a chance to appeal
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  17. #57
    Master Sorcerer Corrects's Avatar
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    Quote Originally Posted by isla247 View Post
    Why do all of u post publicly things that you do not follow?
    I simply ask for the reason of my ban, and after given my reason they said they will not respond to anymore emails lol.

    The ban is entirely false too. Never got a chance to appeal
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