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Thread: Let hear my story

  1. #21
    Master Sorcerer
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    Aug 2015
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    Quote Originally Posted by RaySia View Post
    What do you mean by ignored? Did they not reply to your emails? How many emails have you sent?
    they'll usually never reply to people with a perma ban though, just an automated message in place of an actual sensible reply.
    I crave for attention so don't give me any

    goals i rly want people to read so i made a sentence with reverse psychology so that they do:

  2. #22
    Master Sorcerer Ryuu Kaname's Avatar
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    Jun 2017
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    First Layer of Life
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    i'm sorry for your loss
    =IGN : Crausse=

  3. #23
    Master Sorcerer R4Z's Avatar
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    Quote Originally Posted by RaySia View Post
    What do you mean by ignored? Did they not reply to your emails? How many emails have you sent?
    3 so far. Only the first one got replied saying i got banned for stealing item while exploiting game glitch and no reply for the other.

    IGN: R4Z
    v I Provide Service To Most Stuff In Game v



  4. #24
    Master Sorcerer R4Z's Avatar
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    Imma keep this up for a few days

    IGN: R4Z
    v I Provide Service To Most Stuff In Game v



  5. #25

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    well you did something that you should be punished for BUT...
    if a mod said you wont get banned then wth is going on ?
    i mean its the mod's mistake he assured you that you wont be banned so i dont get it tbh , i havent dealt with support since ubi took the office but i never thought it will be that bad damn.

  6. #26
    Lesser Wizard
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    Oct 2019
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    good luck on getting unbanned

    "There's daggers in men's smiles"


  7. #27
    Master Sorcerer R4Z's Avatar
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    Quote Originally Posted by Lexant View Post
    well you did something that you should be punished for BUT...
    if a mod said you wont get banned then wth is going on ?
    i mean its the mod's mistake he assured you that you wont be banned so i dont get it tbh , i havent dealt with support since ubi took the office but i never thought it will be that bad damn.
    I took something i shouldnt, but i returned it. Mod assure me i wont be punish. Now im punished

    IGN: R4Z
    v I Provide Service To Most Stuff In Game v



  8. #28
    Administrator Baskerville's Avatar
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    Sep 2019
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    Hi all,

    We can't verify what was said right now and we cannot talk about the reasons for a specific ban on the forums. This kind of information can only be sent via Ticket.

    R4Z, please feel free to contact the Customer Support Team via Ticket (or send me the ticket ID if you have already) so we can make sure that the ban you received was justified and that the alleged promise that was made, was not wrong. Please make sure to add a time stamp in your ticket. The least what we want to do is to communicate something leading to a ban, when it could have been avoided. I won't promise to lift the ban before we have investigated everything thoroughly, but we'll make sure to take everything that was said into account.

    ~ Baskerville

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