Page 1 of 5 123 ... LastLast
Results 1 to 12 of 56

Thread: How incompetent is ubi support?

  1. #1
    Master Sorcerer Vale0203's Avatar
    Join Date
    Jun 2015
    Location
    yes
    Posts
    3,718

    Default How incompetent is ubi support?

    My IP was randomly banned, I contacted ubi support. When the issue was finally solved, I thought that was the end of it. NOPE! I noticed that the wl was gone from my main farm. I didn't think much of it, just placed back. Password was also changed. Now I noticed a strange world in my worlds list - imsorryplayer. It pretty much explains itself. How incompetent is ubi support?

    Sure, you can say that I'm lying, choose not to believe this but it is as it is. I want an official response from ubisoft on what they did to allow this to happen.

    EDIT: To clarify, I found the wl being removed on September 28, if that helps somehow.

  2. #2
    Lesser Wizard Thiago's Avatar
    Join Date
    Apr 2019
    Posts
    200

    Default

    Very. Give up on trying to get your stuff fixed

    - - - Updated - - -

    But then again, why would big man Ubisoft waste time on growtopia
    https://wiki.teamfortress.com/w/images/2/2e/Demoman_autodejectedtie04.wav
    Secret audio
    Beep boop, maggot!

  3. #3
    Master Sorcerer
    Join Date
    Aug 2015
    Location
    Japan
    Posts
    10,398

    Default

    Quote Originally Posted by Thiago View Post
    Very. Give up on trying to get your stuff fixed

    - - - Updated - - -

    But then again, why would big man Ubisoft waste time on growtopia
    You should really know that Ubisoft was once an indie dev (even now they call themselves "the biggest indie dev". Although they now expands to a full-blown AAA studio, they still have many branches for newer employees to learn about coding, game designing, administrating and the like before hopefully moving on to main departments. Growtopia happens to be one of their experimental playgrounds.

    Not saying this is either good or bad though.
    I crave for attention so don't give me any

    goals i rly want people to read so i made a sentence with reverse psychology so that they do:

  4. #4
    Master Sorcerer R4Z's Avatar
    Join Date
    May 2015
    Location
    IDK..I'm lost...
    Posts
    3,188

    Default

    Rate gt support between -10 and 0

    IGN: R4Z

    vv I Provide Services To Most Stuff In Game vv


  5. #5
    Master Sorcerer Vale0203's Avatar
    Join Date
    Jun 2015
    Location
    yes
    Posts
    3,718

    Default

    Quote Originally Posted by Notavailable View Post
    You should really know that Ubisoft was once an indie dev (even now they call themselves "the biggest indie dev". Although they now expands to a full-blown AAA studio, they still have many branches for newer employees to learn about coding, game designing, administrating and the like before hopefully moving on to main departments. Growtopia happens to be one of their experimental playgrounds.

    Not saying this is either good or bad though.
    But such stuff is totally unacceptable! What if the person actually took my items and worlds? Support doesn't return lost items, even though it is 100% their fault for leaking my logins. What if I had the same password on my bank account? Who would refund lost money?

  6. #6
    Master Sorcerer Maroczy's Avatar
    Join Date
    Jan 2019
    Location
    Behind ya <3
    Posts
    981

    Default

    What did the world "IMSORRYPLAYER" have?

    Just curious,since you never know. :/

    A NEET but has a stable job at a cafe

    Would try to help whenever possible,except for trying to be social,of course.

  7. #7
    Master Sorcerer Vale0203's Avatar
    Join Date
    Jun 2015
    Location
    yes
    Posts
    3,718

    Default

    Quote Originally Posted by Maroczy View Post
    What did the world "IMSORRYPLAYER" have?

    Just curious,since you never know. :/
    Just what it is right now. I didn't change anything.

  8. #8
    Master Sorcerer m456's Avatar
    Join Date
    Dec 2014
    Location
    Y u do dis
    Posts
    3,849

    Default

    Quote Originally Posted by Vale0203 View Post
    But such stuff is totally unacceptable! What if the person actually took my items and worlds? Support doesn't return lost items, even though it is 100% their fault for leaking my logins. What if I had the same password on my bank account? Who would refund lost money?
    To be fair, if you use the same password for your bank account and lose your money, it's your fault.

    Signature v9.1


    Pixel art by Parpul
    http://i.imgur.com/QDGkiys.png
    Quote Originally Posted by Sfsuprafang View Post
    Is m456 a dog? Regardless, he still is a very intellectual being, that one might compare him to the likes of Jesus.

  9. #9
    Master Sorcerer Vale0203's Avatar
    Join Date
    Jun 2015
    Location
    yes
    Posts
    3,718

    Default

    So in 2 days Odric didn't respond.

  10. #10

    Default

    Edit - 11/12/2019

    Please be advised that ban evading is grounds for a permanent suspension.

    Contact support if your account has been wrongfully banned and we'll investigate.

    Take some time to go over our Growtopian Code of Conduct here:

    https://www.growtopiagame.com/forums...ead.php?508518

  11. #11
    Master Sorcerer ID: BEASTLY's Avatar
    Join Date
    Apr 2013
    Location
    Australia
    Posts
    7,255

    Default

    You got hacked. Don't blame Support/Ubisoft for what they didn't do.

    ...Support is kinda bad tho.
    New calculator site (in progress): http://beastlygrowtopia.site11.com

    Old calculator thread:
    http://www.growtopiagame.com/forums/...Calculator-Hub

  12. #12
    Master Sorcerer Cloverlord's Avatar
    Join Date
    Jan 2015
    Location
    Minnesota
    Posts
    2,285

    Default

    Passwords are hashed. It would be very difficult, (if not impossible) for even Ubisoft to figure out what they are -- which would mean that this story is likely quite fabricated.
    IGN: Cloverlord
    Current level: 107
    Discord: Cloverleaf#0258
    Instagram: @cloverlordgt
    My shop world: LIQUIDMARKET.


Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •