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Thread: I got hacked

  1. #13
    Lesser Wizard
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    I am not accusing you or anything, but I am very sure you have a virus in your computer or you downloaded something from youtube or somewhere else. If I
    am not wrong, it is the only way they would also get your email using your save.dat file. It happened to me too and the hacker change everything, acc name, email, pass, and there is no way i can get back my acc cause support won’t answer. (He) Took away 2mags and a rayman from me.
    Please change your email pass asap. To protect your computer/laptop, go to windows defender and run a full scan on your computer (if you are on windows). If you can’t do a scan through windows defender, just download windows safety scanner and run a full scan. It would take a while but it would remove most of the virus if I am not wrong.

  2. #14
    Lesser Wizard
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    Hello, I would like to request for an authority to close my thread. But I would also want to ask if I am allowed to submit another ticket, (which means I will restart all over again) since my Ubisoft account got hacked too.

    Any answers will much appreciated.
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  3. #15
    Master Sorcerer QueenChloe's Avatar
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    Quote Originally Posted by ProdigyDawn View Post
    Hello, I would like to request for an authority to close my thread. But I would also want to ask if I am allowed to submit another ticket, (which means I will restart all over again) since my Ubisoft account got hacked too.

    Any answers will much appreciated.
    Dude you have keylogger if all your accounts get hacked. You need clean your device fast!!!!!!!!
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  4. #16
    Master Sorcerer Crunchyy's Avatar
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    Dude reset your device! You might really have a keylogger on your hands!

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  5. #17
    Master Sorcerer Bobotov's Avatar
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    I’m pretty sure that there is an exploit or bypass that we are unaware of.

    If I recall, all of the people that have AAP on or not, have gotten their accounts hacked. AAP is essentially two factor authentication and this really should’t be happening.

    Also, they’ve seemed to follow the safe browsing habits that everyone’s been saying.

    But hey, I could be wrong. Maybe literally EVERYONE who’s gotten their account hacked with AAP on has each had a keylogger installed on their computer.

  6. #18
    Lesser Wizard
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    Quote Originally Posted by Crunchyy View Post
    Dude reset your device! You might really have a keylogger on your hands!
    Yes I did to all my devices.
    GrowID: ProdigyDawn
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  7. #19
    Master Sorcerer Winwood's Avatar
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    Daewud has already addressed this issue with other forumers who were in this similar situation. I also believe I’ve sent you the link to the Ubisoft site where you can contact support.
    Don’t wait for opportunity. Create it.
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  8. #20

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    Install kaspersky total security, if you had your aap enabled and still got hacked, they most probably accessed your registry and your mac address(that means you became a victim of a advanced save.dat stealer). You gotta do a fresh start for your computer or any device, a factory reset would be the superior solution here. Also dont forget to enable two factor verification on your mail and change all the passwords.

  9. #21
    Master Sorcerer Bobotov's Avatar
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    Quote Originally Posted by annesizpic View Post
    Install kaspersky total security, if you had your aap enabled and still got hacked, they most probably accessed your registry logs and your mac address(that means you became a victim of a advanced save.dat stealer). You gotta do a fresh start for your computer or any device, a factory reset would be the superior solution here. Also dont forget to enable two factor verification on your mail and change all the passwords.
    I do not see what the Registry has to do with all this if that’s what your talking about. A save.dat stealer is likely the culprit here. While doing some research, I’ve confirmed that spoofing Mac addresses does not work for hijacking accounts. A factory reset can be a solution, sure, but some are against it since they do not want to lose important files. Which is why occasional backups are recommended.

  10. #22

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    Quote Originally Posted by Bobotov View Post
    I do not see what the Registry editor has to do with all this if that’s what your talking about. While doing some research, I’ve confirmed that spoofing Mac addresses does not work. A factory reset can be a solution, sure, but some are against it since they do not want to lose important files. Which is why occasional backups are recommended.
    machineguid, some hexes, the mac address, those are what the aap uses and determines if you are the real one, and also the disk serial number.
    Last edited by annesizpic; 12-17-2019 at 02:37 PM.

  11. #23
    Master Sorcerer Bobotov's Avatar
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    Quote Originally Posted by annesizpic View Post
    machineguid, some hexes, the mac address, those are what the aap uses and determines if you are the real one.
    I’ve tested this theory myself and did research to confirm. If I’m reading this correctly, you are still thinking that MAC address spoofing is a culprit here. It is not it turns out.

  12. #24

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    Then what else it could be? bruteforce or dictionary attacks arent really viable on growtopia since it would take millions of years. Since he has the aap enabled, a keylogger or a random virus shouldnt be able to hack him. It has to be something advanced like a save.dat stealer which is written by some sort of specialist. Plus the database breach you are talking about is not really viable since nearly all the info is probably crypted.Which means there is no use for them (i assume that the aap is enabled) Also we are at 2019, keyloggers and rats are left behind.

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