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Thread: Support Is Amazing!

  1. #13
    Lesser Wizard Moksej's Avatar
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    I told you...


    NekoRei deserves an apologize, because you've been blaming her that she didn't help and that it's her fault.
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  2. #14
    Master Sorcerer Pokekid123's Avatar
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    Quote Originally Posted by Moksej View Post
    I told you...


    NekoRei deserves an apologize, because you've been blaming her that she didn't help.
    Yea lol. I don’t think she even does support tickets.
    Anyways, good luck and I hope you can retrieve your lost items.
    Feel bad buddy.
    "If you are the smartest person in the room, then you are in the wrong room." - Confucius

  3. #15
    Lesser Wizard Moksej's Avatar
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    Quote Originally Posted by Pokekid123 View Post
    Yea lol. I don’t think she even does support tickets.
    Anyways, good luck and I hope you can retrieve your lost items.
    Feel bad buddy.
    I didn't lose anything? You're thinking about another person.
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  4. #16
    Master Sorcerer Astigmatisme's Avatar
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    Yeah i know right! They solved the issue of me getting banned because the autoban thought I was cheating. They said that i was using macro bots to autofarm, even though i was using ice! They even suspended and deleted my account later! Thanks support, you're the best!
    h

  5. #17
    Master Sorcerer ISprayGt's Avatar
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    Quote Originally Posted by Pokekid123 View Post
    The OP lol... just using your quote as reference.
    Those are quotes from misthios on ig when I contacted him
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  6. #18
    Master Sorcerer Shawn Wilson's Avatar
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    I would just tell support to be more candid with the player from the start. You know more than the player about what you can and can't do about any situation. I think it's ok to deliver the worse case scenario to a player up front to prepare them emotionally, anything you can do beyond that will be viewed as a bonus. At the end of the day the guild couldn't be returned the way it was before it was stolen. Knowing that information up front would have not left room for the player to dream up all kinds of compensation scenarios. The expectation for the guild to be restored in perfect condition wouldn't have existed.

    I would tell the players that support is compromised of humans that have emotions as well. You may be upset about your situation but they didn't cause it to happen. They are only trying to help with the resources and information provided to them. I would probably not give my full effort to help somebody who is being negative to me along the way.

  7. #19
    Master Sorcerer ScammePlse's Avatar
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    Well, you got something back at least. Others might not be fortune as you are.

    You know the thing is... Growtopia support might not be the best, and what you say is logical and needs them to fix what's wrong. But... what's illogical is that, you can rant all you want, but you'll still be playing the game.

    And if you think twice ahead of time and question yourself... Is Growtopia Support going to do anything, even after posting a rant? And the answer being probably no. Then why would you want others to get involved in your issue. Cause in this forum we already kinda get a lot of complaints about Growtopia support already, so adding another complaint would simply make it +1.
    O how little

  8. #20
    Master Sorcerer astinotrix's Avatar
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    this reminded me of the story of a poor guy whose dls got hacked by a glitch yet the support didnt care about restoring them, that was 3 years ago, i guess they havent changed untill now

    emotional story dont click
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  9. #21
    Master Sorcerer ISprayGt's Avatar
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    Quote Originally Posted by astinotrix View Post
    this reminded me of the story of a poor guy whose dls got hacked by a glitch yet the support didnt care about restoring them, that was 3 years ago, i guess they havent changed untill now

    emotional story dont click
    Support only cares about youtubers that help their game by making videos, who else would receive special treatment from support?
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  10. #22
    Master Sorcerer Voxel_Z's Avatar
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    Default Common sense...

    It's obviously your fault, idk what you're talking about.
    You definitely had control over that situation, come on.
    You were totally able to avoid it, and not lose so much stuff.
    It blatantly isn't the game's fault for having a few exploitable glitches.
    It's you, the player, who is responsible for all of this, of course.

  11. #23
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    Quote Originally Posted by Voxel_Z View Post
    It's obviously your fault, idk what you're talking about.
    You definitely had control over that situation, come on.
    You were totally able to avoid it, and not lose so much stuff.
    It blatantly isn't the game's fault for having a few exploitable glitches.
    It's you, the player, who is responsible for all of this, of course.
    He was the first guild or second to get destroyed how did he know and how will he be able to avoid if he doesnt know about the glitch
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  12. #24
    Master Sorcerer Bobotov's Avatar
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    Quote Originally Posted by Voxel_Z View Post
    It's obviously your fault, idk what you're talking about.
    You definitely had control over that situation, come on.
    You were totally able to avoid it, and not lose so much stuff.
    It blatantly isn't the game's fault for having a few exploitable glitches.
    It's you, the player, who is responsible for all of this, of course.
    bruh what are you even saying
    https://www.growtopiagame.com/forums...d-Edited-Title

    Quote Originally Posted by ISprayGt View Post
    I am the guild leader of sheep and one of my members got hacked and invited another person who somehow manages to kick me ( the GL ) and changes the guild lock to a normal wl.
    I'm not sure how to attach a video but you can watch it at @sheepguild. I'm not sure what to even do now....
    The hacker came back and asked us to check his ig....

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