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Thread: Is there a way that I can get my account back?

  1. #1

    Default Is there a way that I can get my account back?

    Hello, my username is osamhz and I forgot the password to my main account & email of my main account please help, It has most of my goodies.

    Alt account: osamhz

    Main account: osamhalz

  2. #2
    Lesser Wizard Creatorss's Avatar
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    Thumbs up Hi

    Quote Originally Posted by osamhz View Post
    Hello, my username is osamhz and I forgot the password to my main account & email of my main account please help, It has most of my goodies.

    Alt account: osamhz

    Main account: osamhalz
    They can help you if you only forgot password I think. They can't help yo if you have lost password and Gmail. Sorry to hear that
    Enjoy life and always be happy, Choose carefully who to trust in life.
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  3. #3

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    Quote Originally Posted by Creatorss View Post
    They can help you if you only forgot password I think. They can't help yo if you have lost password and Gmail. Sorry to hear that
    Can't they check the ip though?

  4. #4
    Lesser Wizard AngelOfArt's Avatar
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    Quote Originally Posted by osamhz View Post
    Can't they check the ip though?
    Yeah but they don’t care been there buddy, lost an account with 160+ public lava and other glitched stuff
    I absolutely LOVE horror. Anything scary I like. I’m not obsessed like posters all over my room etc. but I just really enjoy spooky things gives me those good chills. I recommend you watch Lupus Creepus or mike hommels reviews

  5. #5
    Lesser Knight
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    Default

    Quote Originally Posted by osamhz View Post
    Hello, my username is osamhz and I forgot the password to my main account & email of my main account please help, It has most of my goodies.

    Alt account: osamhz

    Main account: osamhalz
    Support doesn't care, they're like 30 fully grown people and none of them know what is a log. If u don't put ur good email then you're basically screwed. You can email and have a 1 out of 25000 chance of them helping u. Good luck tho.

  6. #6
    Lesser Wizard Illu's Avatar
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    they can't but at least you learn some lesson.




    I think they can if you can provide some receipt from top ups.


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  7. #7
    Lesser Wizard FTDkentut's Avatar
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    Quote Originally Posted by osamhz View Post
    Hello, my username is osamhz and I forgot the password to my main account & email of my main account please help, It has most of my goodies.

    Alt account: osamhz

    Main account: osamhalz

    Yes, it's possible. You need old reciept from ingame purchase with your main account. You need atleast 2-3 reciept.

    (My account is back too, i was using fake email and i need send 2 proof for ownership.)
    IGN: FTDaily
    Any Info




  8. #8
    Master Sorcerer Jedaki's Avatar
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    Quote Originally Posted by FTDkentut View Post
    Yes, it's possible. You need old reciept from ingame purchase with your main account. You need atleast 2-3 reciept.

    (My account is back too, i was using fake email and i need send 2 proof for ownership.)
    I only needed to provide id of one ingame purchase I've made and I got it back so I don't know where you got the 2-3 receipts from.
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  9. #9
    Lesser Wizard FTDkentut's Avatar
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    Quote Originally Posted by Jedaki View Post
    I only needed to provide id of one ingame purchase I've made and I got it back so I don't know where you got the 2-3 receipts from.
    They ask me for 3 reciept but i only got 2 from Google Store.
    IGN: FTDaily
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  10. #10
    Lesser Wizard AngelOfArt's Avatar
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    Quote Originally Posted by FTDkentut View Post
    They ask me for 3 reciept but i only got 2 from Google Store.
    And they have to be recent
    I absolutely LOVE horror. Anything scary I like. I’m not obsessed like posters all over my room etc. but I just really enjoy spooky things gives me those good chills. I recommend you watch Lupus Creepus or mike hommels reviews

  11. #11
    Lesser Wizard FTDkentut's Avatar
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    Quote Originally Posted by AngelOfArt View Post
    And they have to be recent
    There is one other thing we can try. If you can send us 3 older receipts for gem purchases made with your account, we should be able to verify the ownership, and change the e-mail manually.

    - - - - -
    **INTERNET SAFETY WARNING**
    Please do NOT send us copies of your credit card receipt or your bank statements. Those items do not contain the information we need, and sharing them on the internet is not a good idea. Not everyone is as honest as we are!
    - - - - -

    That what support says, the older reciept not recent

    - - - Updated - - -

    Also in faq say

    "If you have receipts of any older payments you have done on the account, you can contact our customer care team via the support form. These payments can sometimes help to prove that you are the owner of the account. Please note that recent purchases will not count as proof. If your e-mail address is fake and you did not purchase anything in game, we will be unable to help you."
    Last edited by FTDkentut; 02-15-2020 at 04:20 PM. Reason: Update
    IGN: FTDaily
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  12. #12
    Lesser Wizard AngelOfArt's Avatar
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    Quote Originally Posted by FTDkentut View Post
    There is one other thing we can try. If you can send us 3 older receipts for gem purchases made with your account, we should be able to verify the ownership, and change the e-mail manually.

    - - - - -
    **INTERNET SAFETY WARNING**
    Please do NOT send us copies of your credit card receipt or your bank statements. Those items do not contain the information we need, and sharing them on the internet is not a good idea. Not everyone is as honest as we are!
    - - - - -

    That what support says, the older reciept not recent

    - - - Updated - - -

    Also in faq say

    "If you have receipts of any older payments you have done on the account, you can contact our customer care team via the support form. These payments can sometimes help to prove that you are the owner of the account. Please note that recent purchases will not count as proof. If your e-mail address is fake and you did not purchase anything in game, we will be unable to help you."
    What’s sadder is that they require 3 when in fact they don’t need a single one for verification. Very greedy company, in 2014 I lost my account email and they just changed it for me they saw my up and everything now they’re like nah bruh proof
    I absolutely LOVE horror. Anything scary I like. I’m not obsessed like posters all over my room etc. but I just really enjoy spooky things gives me those good chills. I recommend you watch Lupus Creepus or mike hommels reviews

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