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Thread: Where do I email? ( Grieved account )

  1. #1
    Lesser Wizard
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    Default Where do I email? ( Grieved account )

    So I was hacked and I really don’t know how because I was careful when it comes to my accounts and suddenly my items and gems are gone. I just want to ask where would I email and the exact email add of the support team. Thank you and sorry if it’s in a wrong sub forum
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  2. #2
    Lesser Wizard Yunichi's Avatar
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    Do /news in game, maybe they put their email in it ( link )
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  3. #3
    Lesser Wizard Hezl's Avatar
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    Quote Originally Posted by SeedLost View Post
    So I was hacked and I really don’t know how because I was careful when it comes to my accounts and suddenly my items and gems are gone. I just want to ask where would I email and the exact email add of the support team. Thank you and sorry if it’s in a wrong sub forum
    Type something like this „Growtopia customer support“ and search ubisoft, make an account, then submit your case. Your problem is the same like me.

    I dont get any answer yet after 2 weeks waiting. Even when I try to talk with the cs online, they cant answer it since there is no progress yet. Then they ask me if I want my case being handled by the proper team, well I said yes. Now.. Im just waiting.. Ok enough from me.

    Gluck.
    IGN:Hezl
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  4. #4
    Master Sorcerer Rimuoi's Avatar
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